HOTEL INFORMATION

PLAYACAR PALACE
Fraccionamiento Playacar
Bahia del Espiritu Santo Esq. Abraira de Arriba
Playa del Carmen, Quintana Roo Mexico 77710


Distance from hotel to downtown Cancun, 70 minutes. 
Distance from hotel to airport, 45 minutes. 

With one of the best locations in the Playacar development, 
just a few steps from the quaint town of Playa del Carmen,  
the 18-hole Championship Golf Course at Playacar Spa &; Golf 
Club and awe-inspiring Mayan ruins

An ideal spot for people who love natural adventure and the 
peacefulness offered by the Caribbean. Playacar Palace 
offers excellent service and some of the best personal 
attention.

HOTEL AMENITIES

Concierge                          Pool (swimming)
Beach                              Wheelchairs (on request)
Laundry Facilities ($)             Meeting Facilities
Tennis                             Billiards
Currency Exchange                  ATM
Beauty Salon                       Games (available)
Laundry Service                    Multilingual Staff
Travel Agency ($)                  Car Rental ($)
Dry Cleaning                       Bar (swim-up)
Bell Services ($)                  Gift Shop
Medical Services (24 hour) ($)     Fitness Center
Restaurants (3)

Children's Club
Ages 4-12

Watersports
Playacar Palace offers non-motorized water sports at 
Beach Club Maroma. A complimentary bus, with round-trip 
service, is available from Monday through Saturday with one 
daily departure. At Maroma Beach Club, guests have access to 
the club's facilities, towels, lounge chairs, and kayaks. 
Services such as food, beverages, tours and gift shop items 
have an additional cost. Guests must make their reservations 
at the Palace Vacation Planners desks.

Golf (18-hole, Nearby)
18-hole Championship Golf Course at Playacar Spa &; Golf Club (5 minutes away)

Miscellaneous Amenities
-Unlimited long distance telephone calls to the U.S. &; Canada 
 only (some restrictions apply) will be available for all 
 guests effective 06/09/08 through 12/23/09.

Internet Access (wireless)
Wireless Internet service is offered in both public areas and 
guestrooms at no cost for guests using their laptops.

Spa Services
Full Spa Services at Golf Club

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above 
may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time: 
Check-in-time: 3:00 pm  Check-out-time: 12:00 pm

Early check-in and late checkout on 
request, and subject to availability.

Children Policy: 
3 and under free of charge (maximum 2), when 
sharing room with 1 or more of the parents.

Maximum Occupancy: 
2008
Superior Deluxe - 4 adults or 2 adults with 2 children. 
Honeymoon Suite - 2 adults.

2009
Superior Deluxe - 4 adults or 2 adults with 2 children or,
                  3 adults with 1 child, or 1 adult with 3 children. 
Concierge Level - 2 adults.

Maximum occupancy should not exceed 4 guests
including children and infants.

Superior Deluxe, double Jacuzzi, most with partial oceanview, 
most with balcony or terrace.
Number of accommodations: 30

12/24/2007 - 12/23/2008
Honeymoon Suite, double Jacuzzi, most with balcony or terrace.
Bedding: 1 king bed. 
View: Partial Ocean. 

12/24/2008 - 12/23/2009
Concierge
Number of accommodations: 5
Bedding: 1 king bed. 

Please Note:
Concierge Level Room includes:
-Rooms with some of the best views and locations
 (King beds)
-Room service menu (select restaurant menu)
-Two 25 minute massages on the beach/spa
 (location varies per resort)
-Nightly turn down service guaranteed
-Nightly Petit-Fours
-Expresso/American coffee machine
-DVD player
-IPOD Dock
-Radio/alarm clock/CD player
-Pillow menu
-Aromatherapy
-Professional blow dryer
-Exclusive concierge service
-Private dinner on the beach (once per
 stay)* only available at Moon Palace Golf
 &; Spa Resort, Aventura Spa Palace, &; Sun Palace
-Upgrade brand of liquors in room dispenser
-Private beach lounge chair area with waiter service
 *only available at Moon Palace Golf &; Spa Resort,
 Aventura Spa Palace, and Sun Palace
-Exclusive beach bag
-Private check-in &; out/late check put &; early check-in
 (subject to availability). Available at all Palace Resorts
 excluding Xpu-Ha Palace and Isla Mujeres Palace.

All accommodations include: purified water, turndown service, telephone,
hairdryer, liquor dispenser, air conditioning, rollaway bed (on
request), coffee maker, television (satellite), iron, mini-bar, alarm
clock, safe deposit box, crib (on request), ironing board and bath
amenities.

Specific bedding and/or special requests are fulfilled 
based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Aquabar, Pool snack bar.

Cafe Del Mar, open for breakfast, lunch and dinner.

Cuisine: International, Mexican.

Cielo Bar, lobby bar.

Luna Lounge, Lounge bar.

Momonahana, open for dinner, a la carte.

Cuisine: Oriental.

Terrazza, open for dinner, a la carte.

Cuisine: Italian.

SPECIALTY PACKAGE (GOLF PACKAGE)

GOLF PACKAGE

Booking Dates:       12/24/2007 - 12/23/2009
Travel Dates:        12/24/2007 - 12/23/2009

Package Inclusions:
-Shared cart
-Snacks
-Transportation to and from the courses (Playacar Spa&; Golf Club, Riviera Cancun Golf Club and Moon Spa &; Golf Club)
-1 round of golf daily per person

Package Minimum Stay: 3

Please Note:
-Tee times can be reserved ninety (90) days prior to
 client's arrival. 
-They can be pre-arranged at teetimes@palaceresorts.com or
 by fax at 011 (52-998) 881-6086. Office hours are from 
 9:00am to 6:00pm. Telephone: 011 (52-998) 881-6000 
 Extension 4135 or 4136.

SPECIALTY PACKAGE (AI)

ALL INCLUSIVE

Booking Dates:       12/24/2007 - 12/23/2009
Travel Dates:        12/24/2007 - 12/23/2009

Package Inclusions:
-Daily and nightly entertainment
-One scuba diving demonstration
-24-hour room service
-Non-motorized watersports at selected marinas
-Unlimited tours to Chichen Itza, Ek-Balam/Valladolid,Tulum/Xpu-Ha, Isla Mujeres, Coba, Wet'n Wild, Paradise Snorkeling (per person).
-Use of the facilities at select Palace Resorts Hotels in Cancun and the Riviera Maya (transportation available
 from select resorts). Palace Resorts guests do not share exchange privileges at Le Blanc Spa Resort (day pass purchase is required).
-All meals, drinks, taxes (meals and room taxes) and gratuities

Please Note:
-Tee times can only be pre-reserved 90 days prior to client's
 arrival at teetimes@palaceresorts.com or by fax at 
 011 (52 998) 881-6086. Office hours are from 9:00am-6:00pm/
 telephone 011 (52 998) 881-6000 ext: 4135 or 4136.
-Rounds of golf are only transferable to adults sharing the
 same room.
-Unused rounds of golf due to weather conditions or
 for any other reason are non refundable
-No rain checks will be provided
-Tea times are subject to space and availability
-Golf Package cannot be sold separately.
-Children ages 13 to 17 must be booked as adults
 to receive the golf package.
-Rounds of golf are based on the number of nights
 booked.
-Stays that combine golf and non-golf package rates
 will be allowed to book their tee times over the period
 of their complete stay.

Package inclusions are subject to change.

MISCELLANEOUS INFORMATION

Playacar Spa &; Golf Club
Playacar Spa &; Golf Club is open 365 days a year from 
6am until dark. Tee time reservations should be made 30 
day in advance.

GOLF COURSE DATA
Number of holes            18
Par                        72
Yardage                    7144/6639/6239/5697
Slope ratings              148/136/134
Course ratings             76.1/73.4/72.8
Fairways                   419 Bermuda Greens                     
Tiff Dwarf Bermuda
GOLF COURSE AMENITIES
Club House                 Pro Shop
Snack Bar                  Bag Storage
Practice Area              Club Rental
Golf Carts

RESERVATIONS INFORMATION
Tee times may be reserved 30 days in advance at the 
Playacar Spa &; Golf Club by either fax or e-mail. Please 
send all requests to :

Golf Reservations
Fax: 011 (52 998) 881-6086
E-mail: teetimes@palaceresorts.com

Guests will be required to arrange round trip 
transportation to the golf course and pick up their
Golf vouchers at least 1 day prior to their tee-time
reservation at the Chaza Travel hospitality desk,
located in the lobby. Guests will not be allowed to
play without a Golf Voucher.

Tee-times must be cancelled at least 48 hours in
advance to avoid a $20.00 USD no-show fee. Fee will
be charged as an incidental charge to the guest's
hotel bill.

Single Parent Policy
All reservations reported as 1 adult/1 child
or 1 adult/2 children or 1 adult/ 3 children
will be entered in the system as follows:
-Reported as 1 adult &; 1 child = entered as 2 adults.
-Reported as 1 adult &; 2 children = entered as 2 adults/1 child.
-Reports as 1 adult &; 3 children = entered as 2 adults/2 children.

Above policy is not applicable to group bookings.

MINIMUM NIGHT STAY REQUIREMENTS

2008
12/24/07-12/23/08, 2-night minimum stay required.

2009
12/24/08-12/23/09, 2-night minimum stay required.

CANCELLATION FEES

2008
01/04/08-12/23/08, within  3 days, 1-night penalty. 
12/24/08-01/03/09, within 14 days, 3-night penalty.

2009
01/04/09-12/23/09, within  3 days, 1-night penalty.