HOTEL INFORMATION

CANCUN PALACE
Blvd Kukulcan Km 14.5 Hotel Zone
Cancun, Q Roo 77500


Distance from Hotel to Town, 10 miles (16 kms). 
Distance from Hotel to Airport, 11 miles (18 kms). 

After a complete renovation, this property has new 
facilities and guestrooms that speak of sophistication and 
modern design. More guestrooms will be added, including 
Presidential Suites that will greatly please its guests. Spa 
facilities will offer a gateway for relaxation and serenity, 
and the beauty salon and boutique will also boast a new look. 
Guests who like to remain active during vacation will enjoy 
the renovated gym, while a redesigned pool will certainly 
make a splash with children and adults. The renovation also 
includes four fine restaurants, one of them overlooking the 
beach, plus a kid's club.

HOTEL AMENITIES

Activities Program                 Bar (swim-up)
Beauty Parlor ($)                  Billiards
Car Rental ($)                     Concierge
Currency Exchange                  Doctor (on call) ($)
Dry Cleaning Services ($)          Entertainment (nightly)
Fitness Center                     Gift Shop
Ice Machines                       Jacuzzi (outdoor)
Laundry Services ($)               Lobby Bar
Multilingual Staff                 Parking
Ping Pong                          Pool (outdoor)
Sauna                              Spa (full service) ($)
Tennis Courts                      Travel Agency ($)
Volleyball (beach)                 Volleyball (pool)

Miscellaneous Amenities
-Non-motorized Watersports at Sun Palace's Marina
-Teen Club (13-17)
-Kid's Club (4-12)
-Unlimited long distance telephone calls to Mexico, U.S. &; Canada 
 only (some restrictions apply) will be available for all 
 guests effective 06/09/08 through 12/23/09.

Wireless Internet service is offered in both public areas 
and guestrooms at no cost for guests using their laptops. 
If a guest needs to use the computer located in the 
business center, then they must pay the applicable fee.


($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above 
may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time: 
Check-in-time: 3:00 pm  Check-out-time: 12:00 pm

Early check-in and late checkout on 
request, and subject to availability.

Children Policy: 
Children 3 and under are free when sharing room 
with adults using existing bedding.

Maximum Occupancy: 
2009
Superior Deluxe              - 4 adults or 2 adults with 2 children.
2 Bedroom Presidential Suite - 6 adults or 4 adults with 2 children.
Concierge Level              - 2 adults.

Superior Deluxe, a double Jacuzzi in the room.
Number of accommodations: 50
Bedding: 1 king bed or 2 double beds. 

2 Bedroom Presidential Suite, 1 bedroom with a king size bed, 
double Jacuzzi and private bath with shower only. 1 bedroom 
with double beds, double Jacuzzi and private bath with shower 
only. Terrace with lounge chairs, table and chairs, living 
room, dining room, half kitchen, half bathroom, liquor dispenser 
(containing whiskey, tequila, rum, and vodka), mini bar (containing
sodas, bottled water and domestic beer), flat screen LCD TV with 
satellite, bath amenities, bathrobes &; slippers, digital safe 
(laptop size), alarm clock, wireless internet, 24-hour room 
service and turndown service, ocean view.
Number of accommodations: 2

Concierge, No children are allowed in this room category.
Number of accommodations: 6
Bedding: 1 king bed. 

Please Note:
Concierge Level Room Category Includes:
-Rooms with some of the best views and locations (king beds)
-Room service menu (select restaurant menu)
-Two 25 minute massages on the beach/spa (location varies
 per resort)
-Nightly turn down service guaranteed
-Nightly petit-fours
-Expresso/American coffee machine
-DVD player
-IPOD dock
-Radio/alarm clock/CD player
-Pillow menu
-Aromatherapy
-CHI professional blow dryer
-Exclusive concierge service
-Private dinner on the beach (once per stay)
 *only available at Moon Palace Golf &; Spa
 Resort, Aventura Spa Palace &; Sun Palace
-Upgrade brand of liquors in room dispenser
-Private beach lounge chair area with waiter
 service*only available at Moon Palace Golf &;
 Spa Resort, Aventura Spa Palace, and Sun Palace
-Exclusive beach bag
-Private check-in &; out/late check out &; early check-in
 (subject to availability. Available at all Palace Resorts
 excluding Xpu-Ha Palace and Isla Mujeres Palace

All accommodations include: hairdryer, purified water, telephone (direct
dial), television (satellite), ironing board, iron, safe (in
accommodation), coffee maker and air conditioning (individual climate
control).

Room Service (24-hour)
-note - once per day included.

Miscellaneous Amenities
-mini bars (in Superior rooms only)
-in room liquor dispenser
-70% ocean view and 30% lagoon Nichupte view

Specific bedding and/or special requests are fulfilled 
based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Beach Bar, Snack service available.

General Opening Hours: 10:00am-5:00pm

Lobby Bar
General Opening Hours: 10:00am-1:00am

Pool Bar, Two pool bars with snack service available from 11:00am
until 5:00pm.

General Opening Hours: 10:00am-5:00pm

Terraza Bar
General Opening Hours: 10:00am-5:30pm

El Mercado, International restaurant that is open form
Continental and buffet breakfast and buffet lunch and dinner.Wet
clothing or uncovered swimwear not allowed.

Frida, Mexican dinner is a la carte. Wet clothing or uncovered
swimwear not allowed.

Cuisine: Mexican.

General Opening Hours: 6:00pm-11:00pm

Leonardo, serving Italian cuisine a la carte for dinner.

Cuisine: Italian.

Miyako, Oriental dinner a la carte. Teppanyaki tables
(Japanese-style grill) are available. The reservations desk is located
in the lobby by the check-out desk. Please note that reservations will
only be taken for the Teppanyaki tables and are only accepted directly
at the resort. Wet clothing or uncovered swimwear not allowed.

General Opening Hours: 6:00pm-11:00pm

The Steak, Steakhouse restaurant. Lunch buffet, snacks, and a la
carte dinner. Wet clothing or uncovered swimwear not allowed.

Cuisine: Steaks.

General Opening Hours: 6:00pm-11:00pm

ADD-ON PACKAGE (GOLF PACKAGE 2009)

GOLF PACKAGE 2009

Booking Dates:       12/24/2007 - 12/23/2009
Travel Dates:        12/24/2007 - 12/23/2009

Package Inclusions:
-Rate applies to All guests sharing the same room
-Tee times can only be reserved 90 days prior
 to clients arrival. They can be pre-arranged
 at teetimes@palaceresorts.com or by fax at
 011 (52 998) 881-6086. Office hours are from
 9:00am-6:00pm/telephone: 011 (52 998)
 8881-6000 ext: 4135 or 4136. 
-Shared cart
-Beverages and snacks at course
-Transportation to and from the course 
-The number of nights booked equals the number of total
 rounds of golf passengers will receive (one round of golf
 daily per room). This means that if 2 clients are traveling
 for 7 nights, for example, they will receive 7 rounds of
 golf total, so either one (1) can use all the rounds or
 both can golf at the same time until they've reached the
 total 7 rounds of golf entitled to.
-Rounds of golf are only transferable to adults
 sharing the same room. It cannot be sold
 separately.
-Unused rounds of golf due to weather conditions or for
 any other reason are non-refundable. No rain checks
 will be provided.
-Children ages 13 to 17 must be booked as adults
 to receive the golf package.
-Tee times are subject to space and availability.
-Rounds of golf are based on the number of nights
 booked.
-Stays that combine golf and non-golf package rates
 will be allowed to book their tee times over the
 period of their complete stay.

SPECIALTY PACKAGE (ALL INCLUSIVE)

ALL INCLUSIVE FEATURES

Booking Dates:       12/24/2007 - 12/23/2009
Travel Dates:        12/24/2007 - 12/23/2009

Package Inclusions:
-Daily and Nightly entertainment
-24 hour room service at all resorts
-One scuba diving demonstration
-Non-motorized watersports at selected Sun Palace 
 or Wet and Wild  Marinas
-Unlimited tours to Chichen Itza, Ek-Balam/Valladolid,
 Tulum/Xpu-Ha, Isla Mujeres, Coba, Wet'n Wild, Paradise Snorkeling (per person).
-Use of the facilities of all Palace Resorts Hotels in 
 Cancun and the Riviera Maya (transportation available
 from select resorts). Palace Resorts guests do not
 share exchange privileges at Le Blanc Spa Resort
 (day pass purchase is required).
-All meals, drinks, taxes (meals and room taxes) and 
 gratuities

Package inclusions are subject to change.

BONUS FEATURES

-Guests staying at Cancun Palace and Sun Palace can now visit 
 the Moon Palace Golf &; Spa Resort via complimentary 
 scheduled transportation. Following are the scheduled 
 departure and return times:
 
 1st departure from Cancun Palace is at 11:00am and from Sun 
 Palace is at 11:15am.

MISCELLANEOUS INFORMATION

Playacar Spa &; Golf Club
-Playacar Spa &; Golf Club is open 365 days a year 
 from 6:30am until dark. Tee time reservations 
 may be made up to 90 days in advance.

General
Cancun Palace offers scheduled transportation to Moon
Palace Golf &; Spa Resort. Guests need to be at the public
relations desk 30 minutes prior to departure. Seats
provided on a first come first served basis. Subject to
availability. Tickets are allocated at departure time and
must be shown when boarding the returning bus. Limited
spaces available. This service is only available for
Cancun Palace Resort guests. Boarding with luggage is not
permitted.

Golf Course Data
-Number of holes            18
-Par                        72
-Yardage                    7144/6639/6239/5697
-Slope ratings              148/136/134
-Course ratings             76.1/73.4/72.8
-Fairways                   419 Bermuda
-Greens                     Tiff Dwarf Bermuda

Single Parent Policy:
All reservations reported as 1 adult/1 child or 1 adult/2 children or
1 adult/3 children will be entered in the system as follows:
-Reported as 1 adult/1 child = entered as 2 adults.
-Reported as 1 adult/2 children = entered as 2 adults/1 child.
-Reported as 1 adult/3 children = entered as 2 adults/2 children.

Above policy is not applicable to group bookings.
Children's Programs
-The kid's/teen's club is open and all services are 
 available including the kid's pool, featuring slides 
 and water activities for children ages 4-11.

Golf Course Amenities
-Club house                 Pro shop
-Snack bar                  Bag storage
-Practice area              Club rental
-Golf carts

MINIMUM NIGHT STAY REQUIREMENTS

2009
12/24/08-12/23/09, 2-night minimum stay required.

CANCELLATION FEES

2009
01/04/09-12/23/09, within   3 days, 1-night penalty.