HOTEL INFORMATION

IBEROSTAR GRAND PARAISO
Carretera Chetumal-Puerto Juarez, Km. 309
Playa Paraiso, Q.Roo, Mexico 77710


Distance from Hotel to Playa Del Carmen, 20 minutes. 
Distance from Hotel to Airport, 30 minutes. 

With an impressive neo-classic design, this fine adults-
only resort in Riviera Maya is designed to fulfill your every 
need and exceed your every expectation. From your luxurious 
suite with concierge and butler service, to the highly trained 
professional staff, the all-inclusive 24-hour service will cater 
to your every whim.

There are three pools onsite - a lake pool with swim-up bar, 
a quiet pool and a heated indoor/outdoor pool with retractable 
roof. Other hotel amenities include shops, a beauty salon and 
a spa specializing in couples' treatments and massages. In 
addition, guests enjoy full access to all neighboring hotels 
in the Iberostar Playa Paraiso complex and El Spa (located at 
the Shopping Center).

HOTEL AMENITIES

Internet Access (wireless) ($)     Exercise Classes
Lounges                            Game Room
Health Club                        Multilingual Staff
Poolside Meal Service ($)          Physically Challenged Accommodations
Shoe Shine ($)                     Pool (heated)
Aerobics (aqua)                    Travel Agency ($)
Sundries Shop                      Water Aerobics ($)
Concierge                          Tennis Instructor ($)
Barber Shop ($)                    Disco
Towels (beach) ($)                 Beach (onsite)
Breakfast Room                     Wedding Coordinator ($)
Elevators                          Jacuzzis (outdoor)
Fitness Center                     Massage Services ($)
Gift Shop                          Hospitality Desk
Poolside Beverage Service          Parking
Sauna                              Physically Challenged Facilities
Activities Desk                    Pool (indoor)
Snack Bar ($)                      Umbrellas (beach/pool)
Taxi Stand ($)                     Air Conditioning (public areas)
Watersports (motorized) ($)        Conference Rooms ($)
Tour Desk ($)                      Bars
Dive Center ($)                    Towels (pool) ($)
Beauty Salon ($)                   Car Rental Desk ($)
Wedding Site ($)                   Entertainment
Laundry Service ($)                Front Desk (24-hour)
Medical Services ($)               Golf (onsite) ($)
Meeting Room ($)                   Poolside Grill
Parking (valet) ($)                Security (24-hour)
Ping Pong                          Aerobic Classes
Pool (outdoor)                     Spa ($)
Volleyball (beach)                 Tennis Courts (day/night)
Bar (swim-up)                      Watersports (non-motorized) ($)
Currency Exchange                  Tours &; Excursions ($)
Basketball Court                   Doctor (on call) ($)
Billiards                          Rooms (310)
Restaurants (6)                    Floors (3)

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above 
may have an additional fee associated with them.

MARKETS

Spa, Beach, Honeymoon, Wedding, Golf, Dive, Romance, All Inclusive and 
Adults Only. 

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time: 
Check-in-time: 3:00 pm  Check-out-time: 12:00 pm

Early check-in and late checkout on 
request, and subject to availability.

Children Policy: 
No children allowed. Guests must be at least 18 years old
to stay at this hotel.

Maximum Occupancy: 
Junior Suite             - 3 adults*.
Ocean View Junior Suite  - 3 adults*.
Ocean Front Junior Suite - 2 adults.
Secluded Villa Suite     - 2 adults.

*No triples allowed from 03/01/08-04/20/08.

Junior Suite, Can also be located on the 1st or 2nd floor, 
garden view or tranquility pool view, private balcony with hammock.
Bedding: 1 king bed. 
Location: Ground Floor. 

Oceanview Junior Suite, Can also be located on the 1st or 
2nd floor, private balcony with hammock.
Bedding: 1 king bed. 
View: Partial Ocean. 
Location: Ground Floor. 

Oceanfront Jurior Suite, Can also be located on the 1st or 
2nd floor, private balcony with hammock.
Bedding: 1 king bed. 
View: Oceanfront. 
Location: Ground Floor. 

Secluded Villa Suite, Private garden view, private balcony 
with hammock.
Bedding: 1 king bed. 
Location: Ground Floor. 

All accommodations include: bathtub (private), shower (private),
balcony, internet access, television (remote controlled, cable), ironing
board, voicemail, safe (in accommodation), smoke detector, ceiling fan,
hairdryer, air conditioning, bathrobes, internet access (wireless),
trouser press, maid service, wake-up calls, safe deposit box, coffee/tea
maker, housekeeping, alarm clock, telephone, iron, turndown service,
movies (in accommodation): ($) and desk.

($) Denotes a fee may be charged.

Specific bedding and/or special requests are fulfilled 
based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Bella Vista, Buffet, no bathing suits.

Lunch Hours: 12:00pm to 5:00pm

Coliseo, Theater bar.

General Opening Hours: 6:00pm-1:00am

El Mirador, Lobby bar.

General Opening Hours: 8:00am-1:00am

Esplendido, Smoking room.

General Opening Hours: 6:00pm-1:00am

Haiku(*)
Cuisine: Japanese.

Dinner Hours: 6:30pm-10:00pm 
Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and long 
trousers.

(*) Denotes reservation is required.

L'atelier(*), Gourmet restaurant.

Dinner Hours: 6:30pm-10:00pm 
Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and 
long trousers.

(*) Denotes reservation is required.

La Brisa, Buffet, no bathing suits.

Breakfast Hours: 7:00am-11:30am

Rhapsody, Music bar.

General Opening Hours: 7:00pm-2:00am

Sirenita, Swim up bar.

General Opening Hours: 9:00am-6:00pm

Toni's(*)
Cuisine: Steaks, Seafood.

Dinner Hours: 6:30pm-10:00pm
Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and 
long trousers.

(*) Denotes reservation is required.

Venecia(*)
Cuisine: Italian.

Dinner Hours: 6:30pm-10:00pm 
Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and long 
trousers.

(*) Denotes reservation is required.

ADD-ON PACKAGE (GOLF EXPERT SPA)

GOLF EXPERT SPA PACKAGE

Travel Dates:        12/24/2007 - 12/22/2008

Package Inclusions:
-After you have finished playing golf, reward yourself 
 with a relaxing massage and a sea salt bath
-Stimulating therapeutic massage treatment that warms
 up your muscles to play golf

Please Note:
Duration: 130 minutes

ADD-ON PACKAGE (GOLF &; SPA)

GOLF &; SPA PACKAGE

Travel Dates:        12/24/2007 - 12/22/2008

Package Inclusions:
-This package gives guests the choice of either 2 rounds
 of golf per person with a shared golf cart and full all
 inclusive beverage and snack cart service OR 2 Spa
 packages that are comprised of a variety of massage
 treatments, exfoliation treatments, corporal hydration
 treatments and hydrotherapy treatments.
-Guests also have the option of combining 1 round of
 golf and 1 Spa package per person.

Please Note:
Golf tee times may be booked in advance 120 days prior
to arrival.

ADD-ON PACKAGE (ALL INCLUSIVE)

ALL INCLUSIVE PACKAGE

Travel Dates:        12/24/2007 - 12/22/2008

Package Inclusions:
-In-room complimentary mini-bar
-Access to Wet Area at El Spa
-Concierge and Butler Service 
-Non-motorized water sports and diving demonstration
 in pool
-Exchange privileges with all hotels located at
 Iberostar Playa Paraiso complex
-1 free round at the Iberostar Playa Paraiso Golf Club if guests stay
 3 or 4 nights. 2 free rounds at the Iberostar Playa Paraiso Golf Club 
 if guests stay for at least 5 nights.
-Breakfast and lunch at main buffet or snack bar
-Room Service 24 hours 
-Premium liquors besides domestic and selected imported
 drinks at any of our bars
-Dinner at a la carte restaurants (previous
 reservation required)
-Tennis courts and fitness center

ADD-ON PACKAGE (MAYAN RITUAL)

MAYAN RITUAL PACKAGE
This package is based on using ancestral Mayan therapies.

Travel Dates:        12/24/2007 - 12/22/2008

Package Inclusions:
-Volcanic stone massage treatment
-Orange and vanilla body wrap
-Sea water facial massage

ADD-ON PACKAGE (GOLF OPTION)

GOLF OPTION
PD Dye Course Design. PAR 72. Grass type is Paspalum.
18 holes. Rating and slope has not yet been determined.
First tee time is available at 6:30am. Course is open
365 days per year.

Travel Dates:        12/23/2007 - 12/22/2008

Package Inclusions:
-Shared cart fee per round
-Snacks and drinks
-Green fee

Please Note:
Golf tee times may be booked in advance 120 days prior
to arrival. You may contact golfparaiso@iberostar.com.mx.

ADD-ON PACKAGE (PARAISO SPA)

PARAISO SPA PACKAGE

Travel Dates:        12/24/2007 - 12/22/2008

Package Inclusions:
-Exfoliation treatment using sea salts and bee wax
-Seaweed and clay wrap
-Neck massage

Please Note:
-Duration: 90 minutes

ADD-ON PACKAGE (SEA AROMA SPA)

SEA AROMA SPA PACKAGE
This package is based on using Thalasso therapy treatment.

Travel Dates:        12/24/2007 - 12/22/2008

Package Inclusions:
-Aromatic back massage
-Warm bath using sea crystals
-Seaweed wrap

Please Note:
Duration: 120 minutes

Package inclusions are subject to change.

BONUS FEATURES

-Towels
-Daily activities
-Watersports (Non-Motorized)
-Bottled water
-Use of Tennis Courts
-Use of Fitness Center
-Welcome Drink
-Chaise lounges
-Golf green fees
-Daily newspaper

LOCAL ATTRACTIONS

Tourist Attractions Nearby: 
-Xel Ha: 60  
-Tulum : 60  
-Xcaret: 30  

MINIMUM NIGHT STAY REQUIREMENTS

All minimum lengths of stay requirements 
are subject to change without notice.

2008
12/24/07-12/22/08, 3-night minimum stay required.

CANCELLATION FEES

12/24/07-12/22/08, within 3 days, 2-night penalty.

No shows will incur a 2-night penalty.