HOTEL INFORMATION

NH KRYSTAL CANCUN
Boulevard Kukulcan KM 9, L 9 Y 9a
Zona Hotelera
Cancun Q. Roo 77500


Distance from Hotel to Town, 6 miles (10 kms). 
Distance from Hotel to Airport, 11 miles (18 kms). 

The NH Krystal Cancun Hotel is conveniently located 
within walking distance to some of the most popular malls, 
an endless variety of restaurants, bars, nightclubs and the 
convention center. The hotel consists of 453 rooms and 
luxury suites perfectly positioned on the beautiful beaches 
of the Caribbean and surrounded by the impressive 
development of the Nichupte Lagoon.

HOTEL AMENITIES

Activities Desk                    Babysitting Services
Bar (swim-up)                      Bars (4)
Beach                              Business Center
Car Rental ($)                     Children's Program
Concierge                          Currency Exchange
Entertainment                      Fitness Center
Gift Shop                          Guest Services
Health Club                        Jacuzzi
Laundry Service                    Multilingual Staff
Parking                            Physically Challenged Accommodations
Physician (on call) ($)            Pool
Pool (children's)                  Restaurants (3)
Travel Agency ($)                  Valet
Watersports

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above 
may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time: 
Check-in-time: 3:00 pm  Check-out-time: 12:00 pm

Early check-in and late checkout on 
request, and subject to availability.

Children Policy: 
EP:
Up to 2 children (ages 12 and under) sharing room with their 
parents stay free on the European Plan (EP) program (cost of 
meals not included in room rate).

AI:
Children 0-4 years old are free all year. Children ages 12 
and under sharing room with their parents stay free on 
the All Inclusive Plan (AI) program April 19, 2009 until
December 22, 2009.

Maximum Occupancy: 
2009
Deluxe           - 4 adults or 2 adults and 2 children. 
Deluxe Oceanview - 4 adults or 2 adults and 2 children.
Family Room      - 4 adults or 2 adults and 3 children.
NH Club Krystal  - 3 adults or 2 adults and 1 child.*
NH Romantic      - 2 adults.

*One child under twelve years old.

Deluxe, Located in tower A, 1st to 8th floors, 365 square 
feet with partial ocean view or boulevard view. Connecting 
rooms are available on request. All rooms have panoramic 
sliding windows. None of the rooms have a balcony. Standard 
sized bathrooms with bathtub and shower, template glass door 
in the shower.
Number of accommodations: 15
Bedding: 1 king bed or 2 double beds. 

Deluxe Oceanview, Located in the tower, 1st to 8th floors, 365 square 
feet with partial ocean view or boulevard view. Connecting 
rooms are available on request. All rooms have panoramic 
sliding windows. None of the rooms have a balcony. Standard 
sized bathrooms with bathtub and shower, template glass door 
in the shower.
Number of accommodations: 10
Bedding: 1 king bed or 2 double beds. 

Family Room, 365 square feet, located on floors 1 to 6. All 
rooms have 2 double beds, some rooms have ocean view and some 
of them are boulevard view, 1 night table, room service table 
and 2 chairs, 1 small armoire where the TV and minibar are located, 
radio alarm, full mirror. All rooms have windows (sliding 
windows). None of the rooms have balcony. Standard sized 
bathrooms with bathtub and shower, template glass door in the 
shower.
Number of accommodations: 6
Bedding: 2 double beds. 

Krystal Club, 345 square feet with balcony. These rooms
are located in an eight floor tower with 13 rooms on each 
floor. All rooms with balcony and panoramic ocean view.
Connecting rooms are available on request at the NH Krystal 
Club Tower. Bathrooms have chrome accessories, special 
amenities, rain shower, humid area and travertine marble.
Special amenities are bath amenities, wireless internet 
access, free entrance to the gym, 20% discount on massages,
15% discount at Hacienda el Mortero Restaurant. None of
these rooms are for the handicapped.

NH Krystal Club Services:
-Private check in and check out. 
-A welcome drink coupon on arrival.
-Continental breakfast from 7:00am to 10:30am
-Coffee and tea all day long.
-A cocktail with hors d'oeuvres and domestic wine (red and
 white) and soft drinks from 6:00pm to 7:00pm served at the
 Club Lounge.
-Color television with remote control with cable channels.
-Cocktails and drinks during the day are available, with
 charge to your room.
Bedding: 1 king bed or 2 double beds. 
View: Ocean. 

Nh Romantic, 334 square feet plus balcony located in a 
three floor tower with 18 rooms, ocean front. All rooms with 
oversize windows with sliding door, balcony and comfortable 
sun chairs. Ideal for couples. All rooms with 1 king bed 
with a spa mattress, breakfast table with 2 chairs. All 
rooms have large sliding windows that connect the room with 
the ocean front balcony. Standard sized bathrooms with rain 
shower, template glass, minimalist style. Special amenities 
such as such as house wine,  bathrobes and slippers, 
personalized welcome letter, 15% discount on massages, 
15% discount at the specialty Mexican restaurant El 
Mortero. There are 6  connecting rooms in the NH Romantic 
tower. No rooms for handicapped persons or non smoking 
rooms are available at the NH Romantic Tower.
Number of accommodations: 3
Bedding: 1 king bed. 
View: Ocean. 

All accommodations include: purified water, telephone (direct dial),
mini-bar (fully stocked), room service (limited), air conditioning,
television (cable), non-smoking accommodations (available on request),
safe (electronic) and adjoining rooms (available upon request).

Bathroom
Either a shower/bathtub combination or rain shower only.

Specific bedding and/or special requests are fulfilled 
based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Bulldog Cafe, Backed by the experience of the world famous
Bulldog Cafe in Mexico City, the hotel offers a place where the latest
technology in audio and lighting systems, lasers, special effects, live
shows and staff entertainment are featured. Every night, Bulldog Cafe
will surprise guests with innovative shows and the latest music such as
rock, hip hop, pop, alternative, salsa and the international top 10.
Guests will be entertained nightly from 10:00pm until sunrise. And to
top it off, an exotic 'Rock &; Roll Jacuzzi' will be available to the
more untamed clientele.

Aquamarina Restaurant, Breakfast buffet daily.

Cuisine: International, Local.

El Mortero(*)
Cuisine: Mexican.

General Opening Hours: Open 6:30pm until 12:00 midnight.
General Opening Days: Open daily.

(*) Denotes reservation is required.

SPECIALTY PACKAGE (AI)

ALL INCLUSIVE PACKAGE

Booking Dates:       12/23/2008 - 12/22/2009
Travel Dates:        12/23/2008 - 12/22/2009

Package Inclusions:
-Deluxe room
-Buffet breakfast
-Lunch a la carte (buffet seasonal)
-Dinner operational hours. Dinner at our specialty
 restaurant El Mortero, Wine of the house by the
 glass. Surcharge in fine cuts, shrimps, and lobster.
 Christmas and New Year's Eve Gala dinner is not
 included. A surcharge optional.
-Drinks during bars operational hours. Domestic
 and selected international brands of the NH 
 Krystal All Inclusive Program
-Bottles of water in the room (restocked once daily)
-Snacks from 12pm to 5pm by the pool area
-Watersports available at the hotel's marina by 
 presenting the All Inclusive bracelet
-Free use of the gym (massages 20% off)
-Room service 24 hours (light snacks from 11pm to 6am).
-If the client is paying surcharge for Christmas and/or New
 Year's Gala Dinner, reservations must specify Christmas
 Dinner at El Mortero and/or New Year's. Otherwise, no 
 Gala dinner will be honored.
-Dine out: Dinner at any of the preferred restaurants
 according to dine out program
-Reservations needed at the Front desk. Dinner does not
 include drinks. Does not apply on Christmas and New Year's
 Eve Gala dinners.
-$10.00 USD off in Open Bar at Bulldog disco by presenting
 the bracelet. Restrictions may apply in private events.
 December 25, 2008 to January 3, 2009. Easter week (04/03/09-
 04/17/09) and July 03, 2009 to August 16, 2009.
-Recreational activities during the day
-Kids stay and eat free from April 18th to December
 22, 2009 in All Inclusive Plan.
-All tips and taxes included
-All Inclusive is not applicable in Servibar, nor
 disco, nor La Mansion restaurant

Please Note

Blackout dates:      05/21/2009 - 05/24/2009

Package inclusions are subject to change.

MISCELLANEOUS INFORMATION

General
-Optional gratuities like bellman and maids are paid
 directly to hotel by clients upon check-out.

MINIMUM NIGHT STAY REQUIREMENTS

No minimum stay information available.

CANCELLATION FEES

2009
01/04/09-04/18/09, within  7 days, 2-night penalty.
04/19/09-06/25/09, within  1 day,  1-night penalty. 
06/26/09-08/15/09, within  3 days, 1-night penalty.
08/16/09-12/22/09, within  1 day,  1-night penalty.