HOTEL INFORMATION

MOON PALACE GOLF &; SPA RESORT 
KM 340 Carretera Cancun-Tulum
Cancun, Q Roo 77500


Distance from Hotel to Hotel Zone, 7 miles (11 kms). 
Distance from Hotel to Airport, 5 miles (8 kms). 

Located 5 miles south of the airport and nestled between 
the pristine 1,975-foot white-sand beach and 55 acres of 
tropical foliage, this all-inclusive property offers 2,103 
air-conditioned rooms, most with ocean or partial ocean views, 
and features double Jacuzzis, 12 restaurants, 10 bars 
including 4 swim-up bars, 2 oversized pools, tennis, a 
full-service spa, a signature golf course on premises, 
miniature golf, a kid's club, discotheque, a daily 
activity program, theme nights and unlimited selected 
tours. Transportation is available to Cancun's hotel zone. 
Stay at one, enjoy select Palace Resorts.

HOTEL AMENITIES

Activities Program                 Bar (lobby)
Bar (sports)                       Basketball Courts (2)
Beauty Salon ($)                   Bicycle Rentals ($)
Billiards                          Car Rental ($)
Children's Club                    Concierge
Disco                              Dry Cleaning Services ($)
Elevators                          Entertainment (live)
Fitness Center                     Game Room
Ice Machines                       Laundry Service ($)
Massage                            Miniature Golf
Multilingual Staff                 Parking
Physician (on call) ($)            Restaurants (12)
Sauna                              Scuba Demonstration
Spa (full service) ($)             Steam Room
Tennis Courts (lighted) (6)        Travel Agency ($)
Volleyball                         Wedding Services

Bingo
Electronic Bingo with 240 slot machines

Parking (valet)
The Sunrise and Nizuc sections of the resort offer valet 
parking free of charge.

Activities
Climbing Tower: The tower is 21 feet high and is available 
from 9am to 6pm. Reservations are required and can be made 
directly at the resort. The requirements are the users must
be 12 years of age and older, wear tennis shoes and 
appropriate attire (sports clothing). The climbing will take 
place only under supervision.

Miscellaneous Amenities
-26 32' LCD screens in the sports book area
-Unlimited long distance telephone calls to the U.S. &; Canada 
 only (some restrictions apply) will be available for all 
 guests effective 06/09/08 through 12/23/09.

Internet Access (wireless)
Wireless Internet service is offered in both public areas and 
guestrooms at no cost for guests using their laptops. If a 
guest needs to use the computer located in the lobby or 
business centers, then they must pay the applicable fee. The 
Golf suites at Moon Palace Golf &; Spa Resort do not have 
access to wireless internet service.

Jacuzzis
6 Outdoor Jacuzzis/2 Indoor

Pools
2 Childrens/2 Outdoor. A kid's pool is available in the Sunrise section for 
children ages 4-12. The kid's pool offers a variety of 
slides and water activities.

Marina
Marina with non motorized water sports

Beach
Beach lounge area located in the Sunrise section.

Moon Spa &; Golf Club 
Moon Spa &; Golf Club is open 365 days a year from 6:30am 
until dark. It has 3 courses of 9 holes: Jungle, Lake and 
Dune. Tee time reservations may be made up to 30 days 
in advance.

GOLF COURSE DATA
Number of Holes            3 courses of 9 holes
Par                        36
Yardage                    Total of 10,798 yards
Slope ratings              133/128/124
Course ratings             75.3/72/70.4
Fairways                   Paspalum
Greens                     EE1 Paspalum

GOLF COURSE AMENITIES
Bag Storage                Snack Bar                  
Pro Shop                   Practice Area              
Club Rental                Golf Carts 

Club House with 2 Restaurants, Bars, Full Spa Services
in 30 treatment rooms

RESERVATIONS INFORMATION
Tee times may be reserved in advance at the Moon Spa &; Golf 
Club by either fax or email. Please send all requests to: 
Golf Reservations
Fax: 011 (52 998) 881-6089
Email: teetimes@palaceresorts.com

Playacar Spa &; Golf Club
Playacar Spa &; Golf Club is open 365 days a year from 
6am until dark. Tee time reservations should be made 30 
day in advance.

GOLF COURSE DATA
Number of holes            18
Par                        72
Yardage                    7144/6639/6239/5697
Slope ratings              148/136/134
Course ratings             76.1/73.4/72.8
Fairways                   419 Bermuda
Greens                     Tiff Dwarf Bermuda

GOLF COURSE AMENITIES
Club House                 Pro Shop
Snack Bar                  Bag Storage
Practice Area              Club Rental
Golf Carts

RESERVATIONS INFORMATION
Tee times may be reserved 30 days in advance at the 
Playacar Spa &; Golf Club by either fax or e-mail. Please 
send all requests to :

Golf Reservations
Fax: 011 (52 998) 881-6090
E-mail: teetimes@palaceresorts.com

Guests will be required to arrange round trip 
transportation to the golf course and pick up their
Golf vouchers at least 1 day prior to their tee-time
reservation at the Chaza Travel hospitality desk,
located in the lobby. Guests will not be allowed to
play without a Golf Voucher.

Tee-times must be cancelled at least 48 hours in
advance to avoid a $20.00 USD no-show fee. Fee will
be charged as an incidental charge to the guest's
hotel bill.



($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above 
may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time: 
Check-in-time: 3:00 pm  Check-out-time: 12:00 pm

Early check-in and late checkout on 
request, and subject to availability.

Children Policy: 
Children 3 and under are free of charge, when sharing 
room with 2 paying adults. Children's rate only applies 
if child (ages 4-17) shares the room with 1 or more 
adults. Ages reported for children must be accurate at 
time of travel. Proof of age will be required upon 
arrival. In the event that the ages are incorrect (i.e.,
an 18 year old being reported as a 17 year old or a 4 
year old reported as an infant) the hotel will charge 
for the difference. 

Maximum Occupancy: 
2009
Superior Deluxe              - 4 adults or 2 adults and 2 children.
Superior Deluxe Sunrise      - 4 adults or 2 adults and 2 children.
Superior Ocean Front         - 2 adults.
Concierge Level              - 2 adults.
Junior Suite Golf Course     - 2 adults.
2 Bedroom Suite Golf Course  - 6 adults or 4 adults and 2 children.
2 Bedroom Presidential Suite - 6 adults or 4 adults and 2 children.
Grand Villa                  - 12 guests including children.

Superior Deluxe, Room has double Jacuzzi, in
the Nizuc section.
Bedding: 1 king bed or 2 double beds. 

Superior Deluxe Sunrise, Room has double Jacuzzi. Rooms face east
with guaranteed sunrise view in the Sunrise
section..
Bedding: 1 king or 2 double beds. 

Superior Ocean Front, Located in the Nizuc section, 484 square feet
Bedding: 1 king bed. 

Concierge Level, Double Jacuzzi, private bath with shower 
only, balcony. Liquor dispenser that contains rum, tequila, 
whiskey and vodka. Mini Bar contains sodas, bottled water &; 
domestic beer. 484 square feet.
Number of accommodations: 76
Bedding: 1 king bed. 
View: Ocean. 

Junior Suite Golf Course With Jacuzzi, 1 king bed, double 
Jacuzzi, screened terrace with chairs, table, flat screen 
satellite television, turndown service, bathrobes and slippers. 
These rooms are not in the main building. They are directly 
on the golf course have a view of the golf course. These 
rooms are about 10 minutes away from the main building.
Bedding: 1 king bed. 
View: Golf Course. 

2 Bedroom Suite Golf Course With Jacuzzi, 1 king with
double Jacuzzi and private bath, 2nd bedroom with 2 double 
beds, double Jacuzzi and a private bath, screened terrace 
with table and chairs, living room, dining room, flat screen 
satellite TV. These rooms are not in the main building. They
are directly on the golf course have a view of the golf 
course. These rooms are about 10 minutes away from the main 
building.

2 Bedroom Presidential Suite With Jacuzzi, 1 king with
double Jacuzzi and private bath, 2nd bedroom with 2 double 
beds, double Jacuzzi and private bath, terrace with chairs, 
table and mosquito net, living room, dining room, flat screen 
satellite television, turndown service, bathrobes and slippers. 

Grand Villa, 4 bedrooms. 2 bedrooms each with 1 king bed and
2 bedrooms each with 2 double beds.

Concierge Level Room Inclusions:
-Rooms with best view and locations
-Room service menu (select restaurant menu)
-Two 25 minute massages on the beach/spa )location varies
 per resort
-Nightly turn down service guaranteed
-Nightly petit fours
-Espresso/American coffee machine
-DVD player
-iPod dock
-Radio/alarm clock/CD player
-Pillow menu
-Aromatherapy
-Professional hair dryer
-Exclusive concierge service
-Private dinner on the beach (once per stay)
-Upgraded brands of liquors in room dispenser
-Private beach lounge chair area with waiter service
-Exclusive beach bag
-Private check in and check out, late check out and early
 check in (subject to availability)

All accommodations include: balcony or terrace, hairdryer, liquor
dispenser, safe (in accommodation), air conditioning (individually
controlled), bathrobes, television (flat screen), purified water,
telephone (direct dial), alarm clock, coffee maker, ironing board, room
service (24-hour) and iron.

Jacuzzi
double Jacuzzi

Turndown Service
turndown service upon request (standard in suites)

Mini-bar
containing sodas, bottled water, and beer

Specific bedding and/or special requests are fulfilled 
based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Lobby Bar Nizuc Section, Snacks, bar &; live music

General Opening Hours: 10:00am to 1:00am

Lobby Bar Sunrise Section, Snacks, bar &; live music

General Opening Hours: 10:00am to 1:00am

Pool Bar Columpios
General Opening Hours: Open 10:00am until 10:00pm.
General Opening Days: Open daily.

Sweet &; Coffee, Coffee shop, crepes &; pastries

General Opening Hours: 6:00am to 1:00am

Andromeda Disco, Disco and bar.

Arrecifes, Located in the Central lobby, open for breakfast and
lunch buffet and Brazilian dinner buffet.

Bambu, A la carte for dinner. Located at the Clubhouse.

Cuisine: Oriental.

Bugambillas, Breakfast and lunch buffet. A la carte for dinner.

Cuisine: International, Mexican.

El Caribeno, Nizuc section. Breakfast and lunch buffet. Dinner a
la carte. Wet clothing or uncovered swimwear not allowed.

Breakfast Hours: 7:00am to 11:30am
Lunch Hours: 12:30pm to 4:00pm
Dinner Hours: 6:00pm to 11:00pm

El Manglar, International cuisine buffet breakfast and lunch.
Italian dinner buffet.

Cuisine: International, Italian.

La Gondola, Breakfast buffet, beachfront restaurant. Italian
buffet for dinrer.

Cuisine: International, Italian.

La Trattoria, Restaurant/bar, breakfast and lunch buffet, a la
carte Italian for dinner. Located at the Clubhouse.

Cuisine: Italian.

Los Caporales, A la Carte for dinner.

Cuisine: Mexican.

Mo Mo Nohana, Dinner a la Carte.

Cuisine: Oriental.

Palapa Barracuda, Breakfast and lunch buffet, a la carte
steakhouse for dinner.

Cuisine: Steaks.

Palapa Deifines, Poolside restaurant bar and grill.

Palapa Fragata, International lunch buffet, a la carte seafood
for dinner.

Cuisine: International, Seafood.

Palapa Pelicanos, International buffet for breakfast. Sushi
buffet for dinner.

Cuisine: International, Sushi.

Beach Lounge, Bar service, sushi &; snacks

General Opening Hours: 6:00pm to 12:00am

SPECIALTY PACKAGE (ALL INCLUSIVE PACKAGE)

ALL INCLUSIVE PACKAGE

Booking Dates:       06/11/2008 - 12/23/2009
Travel Dates:        12/24/2008 - 12/23/2009

Package Inclusions:
-All meals, drinks, taxes (meals and room taxes) and 
 gratuities
-Use of the facilities of all Palace Resorts Hotels
 in Cancun and the Riviera Maya (transportation
 available from select resorts). Palace Resorts guests
 do not share exchange privileges at Le Blanc Spa Resort
 (day pass purchase is required).
-Golf carts available for guests who book either a
 Junior Suite Golf Course or 2 Bedroom Suite Golf Course.
-Access to the Hydrotherapy area in the spa at Le Blanc
 spa Resort. Some restrictions apply, service is subject
 to space and availability and prior reservations are
 required upon check in. Spa treatments and massages
 are not included. Available for all room categories.
-Non motorized water sports at selected marinas
-24 hour room service
-1 scuba diving demonstration at select resorts
-Daily and nightly entertainment

SPECIALTY PACKAGE (WEDDING PACKAGE)

COMPLIMENTARY WEDDING PACKAGE


Package Inclusions:
-Wedding Ceremony Location
-*Justice of the Peace or Minister
-White Avant-garde Chairs
-Bridal Bouquet of Roses or Lilies
-Matching Grooms Boutonniere
-Wedding Cake for 35 Guests
-*Blood Analysis included for Civil Ceremonies
-Domestic Champagne during Ceremony
-Dinner Reservations for the Wedding Party
-Breakfast in Bed the Morning after the Wedding
-CD Player Available for the Ceremony
-Personal Wedding Planner
-Witnesses if Required
-Honeymoon Package
-*An additional fee applies to all civil ceremonies.

Please Note:
Moon Palace Golf and Spa Resort:
-Ceremony location: Gazebo or beach areas
-In order to qualify for the Complimentary Package wedding couple must be
 staying at this resort for the entire stay.
-Administrative/Government fee of $300.00 USD will be applied to all civil
 ceremonies performed by a judge in addition to package cost. Translations
 fees for documents will be charged at the resort according to documents and
 number of pages.
-Symbolic weddings are not legally binding ceremonies.
-Depending on selection of requested flowers, additional costs may apply. Please
 note our onsite flower selection highly depends on the time of year as well as 
 our weekly floral imports. Certain flowers may not be available.
-Wedding cake included in our collections will be customized for number of guests
 attending ceremony.
-Horse drawn carriage is available at Moon Palace Golf &; Spa Resort and Aventura
 Spa Palace exclusively. In the case of inclement weather where the service cannot
 be rendered, no credit will be provided. Depending on the ceremony location, horse
 drawn carriage ride ends at gazebo or paved area.
-In the case of inclement weather, fireworks presentation will not be extended. No
 credits will be adjusted.
-Musicians's selection is subject to availability.
-Decor included in the collections will be extended exclusively for the ceremony.
-Dinner reservations at selected restaurants up to 35 guests. If you have more
 guests, a private function can be purchased. 
-Photography packages are ready within 72 business hours.
-Upon check-in couples are required to proceed towards the Honeymoon desk in
 order to reconfirm their honeymoon package amenities.
-A penalty of $300.00 USD will be charged to credit card if reservation is cancelled
 within 45 days of the wedding date. 

Please Note:
Docment requirements for Symbolic/Vow Renewel ceremonies:
-Picture identification of each one
-Home address and occupation for each one
-Marriage certificate
-Bride and groom must arrive in Cancun at least 3 working days (Monday-Saturday)
 prior to the wedding ceremony to meet with the wedding planner and submit all
 documents. Bride and Groom must arrive to the resort by check-in time (3:00pm)
 or earlier in order to consider day of arrival towards requirement.

Please Note:
Documents required for Civil/Legal ceremonies:
-Home address and occupations (bride and groom)
-Birth certificates (certified copy of each one)
-Valid passports
-Original blood test (to determine Blood type, H.I.V. and S.T.D). Tests must be taken
 at the resort and results are ready within 24 hours. If test is positive, wedding cannot
 be performed.
-Certified copy of former spouse's death certificate (if applicable)*
-If divorced, a certified copy of divorce decree is required. If divorced more than once,
 please bring each divorce decree. If divorced less than a year, a mandatory 
 pregnancy test must be taken. If test is positive, wedding cannot be performed (if
 applicable).
-Certified copy of adoption papers (if applicable)
-Certified copy of name change document*. All name change documents must be
 translated to Spanish (if applicable).
-Tourist ID (provided by customs upon your arrival at Cancun International Airport).
-Name, age, nationality, home address, occupation, passport, and tourist ID of 4
 witnesses. Witnesses must arrive 2 working days (Monday-Saturday) prior to 
 ceremony. If witnesses are not available, Palace Resorts will provide them at no
 additional cost.
-Bride and Groom must arrive in Cancun at least 3 working days (Monday-Saturday) 
 prior to the wedding ceremony to meet the wedding coordinator and submit all
 documents. Bride and Groom must be at the resort by check-in time (3:00pm) or
 earlier in order to consider day of arrival as the first day.
-The Bride and Groom must not be legally married in order to qualify for our civil
 ceremonies. If they are already married, a symbolic ceremony can be performed.
-Important - if the Bride or Groom's nationality is Mexican, additional documents are
 required. Please advise your wedding sales coordinator. 

Please note the Birth Certificates, Divorce Decrees, Death Certificates, adoption
and name change documents become the property of the State of Quintana Roo,
Mexico.

A marriage certificate is provided by the State of Quintana Roo, Mexico for Civil
ceremonies, this is a legal document issued in Spanish. All wedding couples must
contact their local court house for filling requirements. Every State/Country is
different when it comes to filling of foreign marriage documents. Some state/
countries require the certificates to be translated from Spanish to English others
may require additional paper work to be filled. This is the couples' responsibility
and Palace Resorts is not liable for any additional charges that may be associated 
according to the state/country's requirements on supplementary paperwork.

Ceremony cannot be performed unless all documents are in order (no exceptions).
All documents with the exception of passports become the property of the State of
Quintana Roo, Mexico.

All documents must be translated into Spanish at the resort. In order to do this all,
documents presented must be issued in English. If Birth Certificates are not issued
in English, please notify your wedding planner. Additional paperwork will apply.
Cost may very depending on number of pages per document.

SPECIALTY PACKAGE (GOLF PACKAGE (2009))

GOLF PACKAGE (2009)

Booking Dates:       06/11/2008 - 12/23/2009
Travel Dates:        12/24/2008 - 12/23/2009

Package Inclusions:
-The number of nights booked equals the number of total
 rounds of golf passengers will receive (one round of golf
 daily per room). This means that if 2 clients are traveling
 for 7 nights, for example, they will receive 7 rounds of
 golf total, so either one (1) can use all the rounds or
 both can golf at the same time until they've reached the
 total 7 rounds of golf entitled to.
-Transportation to and from the courses (Playacar Spa
 &; Golf Club, Riviera Cancun Golf Club and Moon Spa &; Golf Club)
-Beverages, snacks and shared cart (at course)

Please Note:
-Tee times can be reserved 90 days prior to client's arrival at
 teetimes@palaceresorts.com or by fax at 011 (52-998) 881-6086.
 Office hours are from 9:00am to 6:00pm.
-Rounds of golf are only transferable to adults sharing the
 same room.
-Package can not be sold separately.
-Unused rounds of golf due to weather conditions or for any
 other reason are nonrefundable. No rain checks will be
 provided.
-Children ages 13 to 17 must be booked as adults to receive
 the golf package.
-Tee times are subject to space and availability.
-Rounds of golf are based on the number of nights booked.
-Stays that combine golf and non-golf package rates will be
 allowed to book their tee times over the period of their
 complete stay.

Package inclusions are subject to change.

BONUS FEATURES

-Scheduled shuttle service to Cancun's Hotel Zone, 
 subject to availability.

MISCELLANEOUS INFORMATION

Single Parent Policy
-A single parent traveling with a child
 must be booked as a double room.

MINIMUM NIGHT STAY REQUIREMENTS

2009
12/24/08-12/23/09, 2-night minimum stay required.

CANCELLATION FEES

2009
12/24/08-01/03/09, within 14 days, 3-night penalty.
01/04/09-12/23/09, within  3 days, 1-night penalty.