HOTEL INFORMATION

ROYAL HIDEAWAY PLAYACAR
Lote Hotelero No. 6, Desarollo Playacar
Playa Del Carmen, Quintana Roo, Mexico 77710


Distance from hotel to Playa del Carmen, 5 minutes. 
Distance from hotel to airport, 45 minutes. 

The evolution of the all-inclusive resort. This AAA Five 
Diamond* property is a place where service and style come 
together in such grand fashion that it will forever change 
the way you view the word vacation. This resort is ideally 
located on 13 acres of lush, tropical foliage that opens 
onto one of the most beautiful stretches of beach on the 
Yucatan Peninsula.

*Awarded October, 2006 and November 2007.

HOTEL AMENITIES

Fax Service ($)                    Mail Services
Foosball                           Soccer (beach)
Tennis Lessons ($)                 Watersports (motorized) ($)
Car Rental ($)                     Currency Exchange
Beach                              Horseback Riding ($)
Dry Cleaning Services ($)          Medical Facilities ($)
Fishing (deep sea)$                Games (available)
Shops ($)                          Soccer (mini field)
Tours &; Excursions ($)             Watersports (non-motorized)
Billiards                          Cards (deck of playing cards)
Babysitting Services ($)           Beauty Salon ($)
Currency Exchange ($)              Laundry Service
Entertainment (nightly)            Medical Services ($)
Fitness Center                     Health Spa
Shuffleboard                       Tennis (table tennis)
Volleyball                         Bocce Ball
Cooking (classes)                  Basketball
Bicycle Rentals ($)                Darts
Meeting Rooms ($)                  Pools (2)
Restaurants (4)                    Bars (6)
Pools (relaxation) (3)             Tennis Courts (2)

Golf (nearby)
Playacar Golf Course, a 3 minute drive from the hotel.

Sun Deck: (3)
Jacuzzi Sundecks

Internet Access (wireless)
Free wireless internet in all public areas and Villas.

Miscellaneous Amenities
Royal Hideaway does not have a kid's program or kid's menus.

Video Rentals
Video Library- Movies Available For Private Use From 9:00am-9:00pm. 

Pool (infinity)
Cascading Infinity Pool

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above 
may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time: 
Check-in-time: 3:00 pm  Check-out-time: 12:00 pm

Early check-in and late checkout on 
request, and subject to availability.

Children Policy: 
The minimum age at Royal Hideaway Playacar is 13 years old.

Maximum Occupancy: 
Luxury                - 3 adults.
Luxury Oceanview      - 3 adults.
Hideaway Duplex Suite - 3 adults.
Royal Hideaway Suite  - 3 adults.

Luxury, private balcony or patio
Bedding: 1 king bed or 2 queen beds. 
View: Garden or Pool. 

Luxury Oceanview
Bedding: 1 king bed or 2 double beds. 
View: Partial Ocean. 

Hideawy Duplx Suite, 1st floor has a pull out sofa and 
2nd floor has a king bed.
View: Partial Ocean. 

Royal Hideaway Suite, 1 bedroom, 2 baths, living and dining room area, 
ocean view all on 2nd floor view.

Bedding: 1 king bed. 

Royal Romance
Royal Romance accommodations have the same
bedding and views as stated above and include all of the 
standard room amenities plus the following: chocolate 
strawberry tuxedos, a special romantic dinner on the 
beach, bottle of champagne, Royal Hideaway embroidered 
terry bathrobes, and amenities.

ROYAL ROMANCE
LUXURY OCEAN VIEW ROYAL ROMANCE
HIDEAWAY DUPLEX SUITE ROYAL ROMANCE
ROYAL HIDEAWAY SUITE ROYAL ROMANCE

Royal Relaxation
Royal Relaxation accommodations have the same
bedding and views as stated above and include all of the 
standard room amenities plus the following: spa gift, a Royal 
Spa Experience featuring massage, facial, pedicure and 
manicure (a 2 hour experience) and a Royal night turn down.

LUXURY ROYAL RELAXATION
LUXURY OCEANVIEW ROYAL RELAXATION
HIDEAWAY DUPLEX SUITE ROYAL RELAXATION
ROYAL HIDEAWAY SUITE ROYAL RELAXATION

Royally Luxurious
Royally Luxurious accommodations have the same
bedding and views as stated above and include all of the 
standard room amenities plus the following: a bottle 
of champagne, Royal Hideaway embroidered terry bathrobes, 
specially prepared lobster dinner, and special amenities.

ROYALLY LUXURIOUS
LUXURY OCEAN VIEW ROYALLY LUXURIOUS
HIDEAWAY DUPLEX SUITE ROYALLY LUXURIOUS
ROYAL HIDEAWAY SUITE ROYALLY LUXURIOUS

Royal Memories
Royal Memories accommodations have the same
bedding and views as stated above and include all of the 
standard room amenities plus the following: A collector's 
edition Royal Hideaway coffee table book, one photograph 
in a Mexican frame, one Mayan tour to Chichen Itza, 
dinner on the beach, Royal Hideaway embroidered terry 
bathrobes, and special amenities, fresh fruit basket upon 
arrival.

ROYAL MEMORIES
LUXURY OCEAN VIEW ROYAL MEMORIES
HIDEAWAY DUPLEX SUITE ROYAL MEMORIES
ROYAL HIDEAWAY SUITE ROYAL MEMORIES

All accommodations include: safe deposit box, bathroom (marble),
hairdryer, stereo sytem (with CD player), clock, ceiling fan, mini-bar
(fully stocked), television, balcony or terrace, air conditioning and
telephones: (2).

Miscellaneous Amenities
Welcome champagne, fruits

Shower
shower with Jacuzzi tub

Specific bedding and/or special requests are fulfilled 
based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Allegria Piano Bar, Light refreshments are served

Azia, Open for dinner, closed Mondays and Saturdays. Gourmet
specialties from the Far East with an emphasis on Thai cuisine. The
menu, designed and prepared by chefs from Thailand, will amaze you with
its authentic Oriental favorites.

Cuisine: Oriental.

Club Royale, Club Royale Theater, dinner show twice weekly. Enjoy
an evening of dazzling entertainment in a stylish setting. The 220-seat
theater hosts two weekly dinner shows and four nights of additional
entertainment. Sparkling chandeliers, booth-style seating and an array
of international dishes complete the delightful evening.

Las Ventanas, New look and exquisite menu. The chef will design a
dinner menu that is sure to exceed culinary expectations. The restaurant
will be open for a la carte indoor/outdoor breakfast. Open piano bar
lounge. Glass walled cellar located inside Las Ventanas. Features an
array of fine wines independent of the standard wine menu for an
additional cost.

Las Ventanas Piano Bar, Light refreshments are served

Palazzo, Open for dinner only. Closed Tuesdays. Enjoy fine a la
carte Italian dishes and tempting regional delicacies at this specialty
restaurant. It boasts an elegant and charming atmosphere.

Cuisine: Italian.

Spices, Oceanfront seafood experience.

Cuisine: Seafood.

The Deck, You don't have to go very far from the pool area to get
a quick bite to eat. The Deck features an array of finger foods,
sandwiches and local favorites. Offers low carb menu options.

The Grill, Romantic setting for dining 'Al Fresco' with a chef's
selection of a la carte grilled cuisine specialties. Offers low carb
menu options.

Pre-Arrival Dinner Reservations
The resort will only take a pre-arrival dinner reservation 
request for the first night of the guest's stay. This will 
enable all guests to have a more equal opportunity to dine 
at their preferred restaurant and preferred time.

Dress Code:
For gentlemen the dress code is casual elegance for Dinner.
This means they must have a collared shirt and long pants.

For ladies the dress code is casual elegance. This means
no beach wear, shorts or beach sandals.

The dress codes are enforced in all restaurants for dinner 
hours. Guests will be refused entry into the restaurants for
dinner if the dress code is not followed. It is the hotel's 
responsibility to advise all guests prior to their arrival of 
this procedure, as to not put them on the spot when they arrive.

ADD-ON PACKAGE (PREMIUM HONEYMOON)

PREMIUM HONEYMOON PACKAGE

Travel Dates:        01/01/2008 - 01/03/2009

Package Inclusions:
-Set of congratulatory honeymoon shirts
-Surprise gift
-In-room fruit basket, bottle of rum
-Intimate, candlelit dinner accompanied by a select
 bottle of wine in one of our specialty restaurants
-Laundry service, limited to 10 items 
-One commemorative newlywed photo in classic Mexican
 pewter frame
-A splendid 50-minute rejuvenating deep tissue or
 Swedish massage
-Nightly turndown service

Please Note:
-Inclusions are available to all-inclusive guests
 who stay at 3 nights, limited to one per stay,
 per couple
-Proof of recent marriage is required
-Please confirm arrangements with Guest Services upon
 check-in

SPECIALTY PACKAGE (DIAMOND)

DIAMOND PACKAGE

Travel Dates:        12/23/2007 - 12/19/2008

Package Inclusions:
-Roundtrip airport/Hotel luxury service
-Bottle of champagne (1 bottle per stay)
-Choice of Hideaway Duplex or Royal Hideaway Suites
-Pewter photo frame
-Couples in-room massage, one per couple per stay
-Two passes to Xcaret Park per stay

Please Note:
-Valid on Hideaway Duplex Suite and 
 Royal Hideaway suites only
-Inclusions are available to all-inclusive
 guests who stay 3 nights or more
-Based on double occupancy

ADD-ON PACKAGE (EXTRA VALUE HONEYMOON PROGRAM)

EXTRA VALUE HONEYMOON PROGRAM

Travel Dates:        12/23/2007 - 01/03/2009

Package Inclusions:
-VIP cocktail invitation
-Special turn down service
-Room upgrade based on availability
-1 bottle of champagne upon arrival

Please Note:
-These inclusions are available at no extra cost to
 honeymooners.
-They are also available to All Inclusive guests who 
 stay at least 3 nights and carry proof of recent marriage.

ADD-ON PACKAGE (HONEYMOON DELIGHT)

HONEYMOON DELIGHT PACKAGE

Travel Dates:        01/01/2008 - 01/03/2009

Package Inclusions:
-Royal Recognition in the Royal Journal
-Personalized Royal Hideaway check-in reception
-Accommodation upgrade, upon check-in, based on
 availability
-Romantic breakfast in bed
-Nightly turn-down service
-Bottle of congratulatory champagne upon arrival

Please Note:
-Inclusions are available at no extra cost to
 all-inclusive guests who stay a minimum of 3 nights,
 limited to one per stay, per couple 
-Proof of recent marriage is required
-Please confirm arrangements with Guest Services upon
 check-in

SPECIALTY PACKAGE (ALL INCLUSIVE)

ALL INCLUSIVE PACKAGE

Booking Dates:       12/23/2007 - 12/22/2008
Travel Dates:        12/23/2007 - 12/22/2008

Package Inclusions:
-3 pools including infinity pool.
-Complimentary Internet access in Business Center.
-Daily activities program
-24-hour in-room dining featuring light menu fare.
-Accommodations 
-Fitness center
-Two lighted tennis courts.
-DVD library 
-Playing cards and board games
-Unlimited meals and snacks.
-Water sports featuring SCUBA clinics, kayaking, sailing, 
 windsurfing, aqua aerobics and boogie boards. 
-Welcome champagne &; cool towel upon arrival.
-3 relaxation pools 
-Taxes and gratuities
-Evening entertainment 
-Unlimited premium alcoholic beverages, natural juices &; soft drinks.
-6 a la carte specialty restaurants.
-Land sports including shuffleboard, basketball,
 bocce ball, horseshoes, table tennis and bicycles.

Not Included:
-Tours &; excursions
-Deep-sea fishing
-Golf nearby
-Private tennis lessons
-Motorized water sports
-Spa services &; salon services
-Car rentals
-Laundry &; dry cleaning services
-Mail and fax services
-Currency exchange
-Gift shop and boutiques
-Medical facilities

Package inclusions are subject to change.

MISCELLANEOUS INFORMATION

Spring Break Policy
Individual student bookings are accepted. Minimum age
required for check in is 18. A refundable deposit of 
$200.00 per person (cash or credit card) is required.

MINIMUM NIGHT STAY REQUIREMENTS

No minimum stay information available.

CANCELLATION FEES

2008
01/04/08-12/22/08, within 3 days, 1 night penalty.
12/23/08-01/03/09, within 3 days,    100% penalty.

01/04/08-12/22/08, no shows will incur a 2 night penalty.