HOTEL INFORMATION

ROYAL HIDEAWAY PLAYACAR
Lote Hotelero No. 6, Desarollo Playacar
Playa Del Carmen, Quintana Roo, Mexico 77710


Distance from hotel to Playa del Carmen, 5 minutes. 
Distance from hotel to airport, 45 minutes. 

The evolution of the all-inclusive resort. This property is 
a place where service and style come together in such 
grand fashion that it will forever change the way you view 
the word vacation. This resort is ideally located on 13 
acres of lush, tropical foliage that opens onto one of the 
most beautiful stretches of beach on the Yucatan Peninsula.

HOTEL AMENITIES

Babysitting Services ($)           Bars (6)
Basketball                         Beach
Beauty Salon ($)                   Bicycle Rentals ($)
Billiards                          Bocce Ball
Car Rental ($)                     Cards (deck of playing cards)
Cooking (classes)                  Currency Exchange
Currency Exchange ($)              Darts
Dry Cleaning Services ($)          Entertainment (nightly)
Fax Service ($)                    Fishing (deep sea)$
Fitness Center                     Foosball
Games (available)                  Health Spa
Horseback Riding ($)               Laundry Service
Mail Services ($)                  Medical Facilities ($)
Medical Services ($)               Meeting Rooms ($)
Pools (2)                          Pools (relaxation) (3)
Restaurants (4)                    Shops ($)
Shuffleboard                       Soccer (beach)
Soccer (mini field)                Tennis (table tennis)
Tennis Courts (2)                  Tennis Lessons ($)
Tours &; Excursions ($)             Volleyball
Watersports (motorized) ($)        Watersports (non-motorized)

Golf (nearby)
Playacar Golf Course, a 3 minute drive from the hotel.

Sun Deck: (3)
Jacuzzi Sundecks

Internet Access (wireless)
Free wireless internet in all public areas and Villas.

Miscellaneous Amenities
Royal Hideaway does not have a kid's program or kid's menus.

Video Rentals
Video Library- Movies Available For Private Use From 9:00am-9:00pm. 

Pool (infinity)
Cascading Infinity Pool

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above 
may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time: 
Check-in-time: 3:00 pm  Check-out-time: 12:00 pm

Early check-in and late checkout on 
request, and subject to availability.

Children Policy: 
The minimum age at Royal Hideaway Playacar is 13 years old.

Maximum Occupancy: 
Luxury                - 3 adults.
Luxury Oceanview      - 3 adults.
Hideaway Duplex Suite - 3 adults.
Royal Hideaway Suite  - 3 adults.

Luxury, private balcony or patio
Bedding: 1 king bed or 2 queen beds. 
View: Garden or Pool. 

Luxury Oceanview
Bedding: 1 king bed. 
View: Partial Ocean. 

Hideawy Duplx Suite, 1st floor has a pull out sofa and 
2nd floor has a king bed.
View: Partial Ocean. 

Royal Hideaway Suite, 1 bedroom, 2 baths, living and dining room area, 
ocean view all on 2nd floor view.

Bedding: 1 king bed. 

Royal Romance
Royal Romance accommodations have the same
bedding and views as stated above and include all of the 
standard room amenities plus the following: chocolate 
strawberry tuxedos, a special romantic dinner on the 
beach, bottle of champagne, Royal Hideaway embroidered 
terry bathrobes, and amenities.

ROYAL ROMANCE
LUXURY OCEAN VIEW ROYAL ROMANCE
HIDEAWAY DUPLEX SUITE ROYAL ROMANCE
ROYAL HIDEAWAY SUITE ROYAL ROMANCE

Royal Relaxation
Royal Relaxation accommodations have the same
bedding and views as stated above and include all of the 
standard room amenities plus the following: spa gift, a Royal 
Spa Experience featuring massage, facial, pedicure and 
manicure (a 2 hour experience) and a Royal night turn down.

LUXURY ROYAL RELAXATION
LUXURY OCEANVIEW ROYAL RELAXATION
HIDEAWAY DUPLEX SUITE ROYAL RELAXATION
ROYAL HIDEAWAY SUITE ROYAL RELAXATION

Royally Luxurious
Royally Luxurious accommodations have the same
bedding and views as stated above and include all of the 
standard room amenities plus the following: a bottle 
of champagne, Royal Hideaway embroidered terry bathrobes, 
specially prepared lobster dinner, and special amenities.

ROYALLY LUXURIOUS
LUXURY OCEAN VIEW ROYALLY LUXURIOUS
HIDEAWAY DUPLEX SUITE ROYALLY LUXURIOUS
ROYAL HIDEAWAY SUITE ROYALLY LUXURIOUS

Royal Memories
Royal Memories accommodations have the same
bedding and views as stated above and include all of the 
standard room amenities plus the following: A collector's 
edition Royal Hideaway coffee table book, one photograph 
in a Mexican frame, one Mayan tour to Chichen Itza, 
dinner on the beach, Royal Hideaway embroidered terry 
bathrobes, and special amenities..

ROYAL MEMORIES
LUXURY OCEAN VIEW ROYAL MEMORIES
HIDEAWAY DUPLEX SUITE ROYAL MEMORIES
ROYAL HIDEAWAY SUITE ROYAL MEMORIES

All accommodations include: safe deposit box, bathroom (marble),
hairdryer, stereo sytem (with CD player), clock, ceiling fan, mini-bar
(fully stocked), television, balcony or terrace, air conditioning and
telephones: (2).

Miscellaneous Amenities
Welcome champagne, fruits

Shower
shower with Jacuzzi tub

Specific bedding and/or special requests are fulfilled 
based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

The Grill, Romantic setting for dining 'Al Fresco' with a chef's
selection of a la carte grilled cuisine specialties. Offers low carb
menu options.

Allegria Piano Bar, Light refreshments are served

Las Ventanas Piano Bar, Light refreshments are served

Azia, Open for dinner, closed Mondays and Saturdays. Gourmet
specialties from the Far East with an emphasis on Thai cuisine. The
menu, designed and prepared by chefs from Thailand, will amaze you with
its authentic Oriental favorites.

Cuisine: Oriental.

Club Royale, Club Royale Theater, dinner show twice weekly. Enjoy
an evening of dazzling entertainment in a stylish setting. The 220-seat
theater hosts two weekly dinner shows and four nights of additional
entertainment. Sparkling chandeliers, booth-style seating and an array
of international dishes complete the delightful evening.

Las Ventanas, New look and exquisite menu. The chef will design a
dinner menu that is sure to exceed culinary expectations. The restaurant
will be open for a la carte indoor/outdoor breakfast. Open piano bar
lounge. Glass walled cellar located inside Las Ventanas. Features an
array of fine wines independent of the standard wine menu for an
additional cost.

Palazzo, Open for dinner only. Closed Tuesdays. Enjoy fine a la
carte Italian dishes and tempting regional delicacies at this specialty
restaurant. It boasts an elegant and charming atmosphere.

Cuisine: Italian.

Spices, Oceanfront seafood experience.

Cuisine: Seafood.

The Deck, You don't have to go very far from the pool area to get
a quick bite to eat. The Deck features an array of finger foods,
sandwiches and local favorites. Offers low carb menu options.

Pre-Arrival Dinner Reservations
The resort will only take a pre-arrival dinner reservation 
request for the first night of the guest's stay. This will 
enable all guests to have a more equal opportunity to dine 
at their preferred restaurant and preferred time.

Dress Code:
For gentlemen the dress code is casual elegance for Dinner.
This means they must have a collared shirt and long pants.

For ladies the dress code is casual elegance. This means
no beach wear, shorts or beach sandals.

The dress codes are enforced in all restaurants for dinner 
hours. Guests will be refused entry into the restaurants for
dinner if the dress code is not followed. It is the hotel's 
responsibility to advise all guests prior to their arrival of 
this procedure, as to not put them on the spot when they arrive.

ADD-ON PACKAGE (COMPLIMENTARY HONEYMOON DELIGHT 09)

COMPLIMENTARY HONEYMOON DELIGHT 09

Booking Dates:       03/25/2009 - 12/31/2009
Travel Dates:        03/25/2009 - 12/31/2009

Package Inclusions:
-Personalized royal hideaway check-in reception
-Bottle of congratulatory champagne upon arrival
-Romantic breakfast in bed
-Royal recognition in the Royal Journal
-Nightly turndown service
-Accommodation upgrade, upon check in, based on availability

Package Minimum Stay: 3

ADD-ON PACKAGE (EXTRAVAGANZA ROYAL WEDDING)

EXTRAVAGANZA ROYAL WEDDING

Booking Dates:       09/11/2008 - 01/03/2010
Travel Dates:        01/04/2009 - 01/03/2010

Package Inclusions:
-Professional wedding planner services
-Justice of the Peace
-Bridal bouquet
-Groom's boutonniere
-Fresh flower centerpiece
-Floral arch
-Ceremony venue &; table
-Bottle of champagne for toast
-Delicate wedding cake
-Mexican trio, 45 minute set
-Pedicure &; manicure for Bride
-Couples' Swedish massages
-Monogrammed Royal Hideaway plush cotton bathrobes for the couple
-36 color photos in commemorative Royal Hideaway album
-30 minute DVD movie or slide show
-Marriage Certificate, in Spanish
-Blood test &; health certificate conducted at hotel

ADD-ON PACKAGE (LUXURY ROYAL WEDDING)

LUXURY ROYAL WEDDING

Booking Dates:       09/11/2008 - 01/03/2010
Travel Dates:        01/04/2009 - 01/03/2010

Package Inclusions:
-Professional wedding planner services
-Justice of the Peace
-Bridal bouquet
-Groom's boutonniere
-Fresh flower centerpiece
-Bamboo floral gazebo
-Rose petals
-Wedding ceremony venue &; table
-Bottle of champagne
-Delicate wedding cake
-Mexican Mariachi band
-Private moonlit extravaganza beach dinner for two
-Spa manicure for Bride &; Groom
-Couples' Swedish massages
-Monogrammed Royal Hideaway plush cotton bath robes for the couple
-80 color photos in commemorative Royal Hideaway album
-30 minute DVD movie or Slide show
-Marriage Certificate, in Spanish
-Blood Test &; Health Certificate conducted at hotel

ADD-ON PACKAGE (LUXURY WEDDING)

LUXURY WEDDING

Booking Dates:       09/11/2008 - 01/03/2010
Travel Dates:        01/04/2009 - 01/03/2010

Package Inclusions:
-Professional wedding planner services
-Justice of the Peace
-Bridal bouquet
-Groom's boutonniere
-Fresh flower centerpiece
-Floral arch
-Ceremony venue &; table
-Bottle of champagne for toast
-Delicate wedding cake
-24 color photos in commemorative Royal Hideaway album
-Marriage certificate, in Spanish
-Blood test &; health certificate conducted at hotel

ADD-ON PACKAGE (PREMIUM HONEYMOON PACKAGE 09)

PREMIUM HONEYMOON PACKAGE 09

Booking Dates:       03/25/2009 - 12/31/2009
Travel Dates:        03/25/2009 - 12/31/2009

Package Inclusions:
-Surprise gift
-Laundry service, limited to 10 items 
-Nightly turndown service
-In-room fruit basket, bottle of rum
-One commemorative newlywed photo in classic Mexican
 pewter frame
-Set of congratulatory honeymoon shirts
-A select bottle of wine in one of the specialty restaurants
-A splendid 50-minute rejuvenating deep tissue or
 Swedish massage

Package Minimum Stay: 3

Please Note:
-Inclusions are available to all-inclusive guests
 who stay at 3 nights, limited to one per stay,
 per couple
-Proof of recent marriage is required
-Please confirm arrangements with Guest Services upon
 check-in

ADD-ON PACKAGE (VOW RENEWAL)

VOW RENEWAL

Booking Dates:       09/11/2008 - 01/03/2010
Travel Dates:        01/04/2009 - 01/03/2010

Package Inclusions:
-Professional wedding planner services
-Minister
-A bottle of house champagne to toast
-Fresh floral centerpiece or Bridal bouquet
-10 color photos

Please Note:
Added Values for Wedding Packages: 
When guests purchase any of the wedding packages, based on 
availability, the hotel will provide:

-An upgraded room for Bride &; Groom 
-Confirm late check out 
-Stereo system &; microphone 


Package inclusions are subject to change.

MISCELLANEOUS INFORMATION

Spring Break Policy
Individual student bookings are accepted. Minimum age
required for check in is 18. A refundable deposit of 
$200.00 per person (cash or credit card) is required.

MINIMUM NIGHT STAY REQUIREMENTS

2009
12/24/09-12/31/09, 5-night minimum stay required.

Special amenity categories (Royal Romance, Royal Relaxation,
Royally Luxurious, Royal Memories) require a 3 night minimum
stay all year round except during above mentioned dates.

CANCELLATION FEES

2009
01/04/09-12/18/09, within 3 days, 1-night penalty.
01/04/09-12/18/09, within 1 day,  2-night penalty.
12/19/09-01/04/10, within 3 days,    100% penalty.