HOTEL INFORMATION

SECRETS CAPRI RIVIERA CANCUN
Carreterra Federal 387, KM 299
Playa del Carmen, Quintana Roo
CP


Situated within 71 lush and tropical acres, this romantic 
adults only hideaway of classical Mediterranean architecture 
looks out upon a Caribbean Sea with seven distinct colors. 

'The Mystery of the Mayan Culture meets the vibrancy of the
Caribbean'. Located just 35 minutes south of Cancun, and 
only 10 minutes from the eclectic &; vibrant town of Playa 
del Carmen, the Riviera Cancun is a place of unsurpassed 
natural beauty with a long pristine shoreline.

HOTEL AMENITIES

Shopping Gallery                   Running Track/Path
Volleyball (beach)                 Beach
Fitness Center                     Billiards
Jacuzzis                          Car Rental ($)
Excursions                         Library
Spa ($)                            Ping Pong
Theme Parties                      Sailing
Snorkeling ($)                     Ballroom
Windsurfing                        Beauty Salon ($)
Front Desk                         Bocce Ball
Kayaks                             Dance Lessons
Fishing (deep sea)$                Medical Facilities ($)
Tennis                             Pool
Tour Desk ($)                      Scuba Diving ($)
Aerobics (water)                   Bar (swim-up)
Yoga (classes)                     Bicycle Tours
Golf (nearby) ($)                  Business Center ($)
Laundry Service ($)                Entertainment (nightly)
Soccer (beach)                     Meeting Rooms ($)
Tennis Lessons ($)                 Archery
Restaurants (5)

Miscellaneous Amenities: ($)
- Spa Garden ($)

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above 
may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time: 
Check-in-time: 3:00 pm  Check-out-time: 12:00 pm

Early check-in and late checkout on 
request, and subject to availability.

Children Policy: 
No children allowed. This is an adult's only resort.
Minimum age to stay at this hotel is 18.

Maximum Occupancy: 
2008
Deluxe Tropical View         - 3 adults. 
Deluxe Oceanview             - 2 adults. 
Junior Suite Oceanview       - 2 adults. 
Junior Suite Tropical View   - 3 adults.
Junior Suite Oceanfront      - 2 adults.
Honeymoon Suite 1 Bedroom    - 2 adults.
Honeymoon Suite 2 Bedroom    - 2 adults.
Presidential 1 Bedroom Suite - 3 adults. 

2009
Deluxe Tropical View                 - 3 adults. 
Junior Suite Tropical View           - 3 adults.
Deluxe Oceanview                     - 2 adults. 
Honeymoon Suite Tropical View (Casa) - 2 adults.
Junior Suite Oceanview               - 2 adults. 
Junior Suite Front Ocean             - 2 adults.
Honeymoon Suite 1 Bedroom            - 2 adults.
Presidential 1 Bedroom Suite         - 3 adults. 

Deluxe Tropicalview, 474 square feet.
Bedding: 1 king bed or 2 double beds. 
View: Tropical. 

Junior Suite Tropicalview, 570 square feet.
Bedding: 1 king bed or 2 double beds. 
View: Tropical. 

Deluxe Oceanview, 506 square feet.
Bedding: 1 king bed. 
View: Ocean. 

12/25/2008 - 12/23/2009
Honeymoon Suite Tropical View (casa)(*), TBA

Junior Suite Oceanview, 603 square feet
Bedding: 1 king bed. 
View: Ocean. 
Accommodation amenities include: sitting area.

Honeymoon Suite 2 Bedroom(*), TBA

Junior Suite Front Ocean, 679 square feet.
Bedding: 1 king bed or 2 double beds. 
View: Oceanfront. 
Accommodation amenities include: sitting area.

12/31/2007 - 12/25/2008
One Bedroom Honeymoon Suite, TBA

Presidential One Bedroom Suite(*), TBA

(*) Denotes on request basis only, no allotment given.

All accommodations include: alarm clock, safe (in-accommodation,
electronic), bathtub (whirlpool), vanity (double), mini-bar (fully
stocked), shower (separate), CD/DVD player, bathrobes, telephone (direct
dial), coffee/tea maker, patio or balcony, slippers, air conditioning
(individual climate control), bathroom (marble), television (satellite),
internet access (high speed) and sound system.

Miscellaneous Amenities
- water closet

Specific bedding and/or special requests are fulfilled 
based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Desires, Dance the night away and sip premium cocktails.

Himitsu, A la carte specializing in a fusion of Pan-Asian
delicacies. Neat attire, no shorts. Open for dinner.

Cuisine: Panasian.

General Opening Hours: 6:00pm - 11:00pm

La Habana Bar, Relax with an intimate evening in the piano bar
and enjoy the Cigar Bar providing casual and comfortable smoking lounge.

La Riviera, Casual attire for breakfast and lunch. Neat attire
for dinner. Open for breakfast 7am-11am, lunch 12:30pm-3pm and dinner
6:30pm-11pm.

Cuisine: Continental, International, Mexican.

General Opening Hours: 7:00am - 11:00pm

Manatee's Bar, Guests can relax in the sun or shade at the pool
bar and swim-up bar while enjoying cool cocktails, juices and soft
drinks.

Oceana, A la carte, fresh seafood presented in a quiet and
romantic seaside setting. Neat attire, no shorts. Open for dinner.

General Opening Hours: 6:30pm - 11:00pm

Portofino, A la carte, exploring the flavors of the Mediterranean
and Italian cuisine. Neat attire, no shorts. Open for dinner.

General Opening Hours: 6:00pm - 11:00pm

Rendezvous, A very friendly lobby bar.

Seaside Grill, A la carte. During the day casual attire; at night
neat attire, no shorts. Located directly on the beach offering from a
light snack to a full meal during the day and evening with grilled
specialties and familiar favorites. Breakfast served 8am-10am, lunch
from 11am-5pm and dinner from 6:30pm-11pm. 24-hour room service is
available.

Sugar Reef, Beach bar.

ADD-ON PACKAGE (SECRETS OF LOVE WEDDING PACKAGE)

SECRETS OF LOVE WEDDING PACKAGE

Booking Dates:       05/02/2008 - 12/23/2009
Travel Dates:        12/25/2008 - 12/23/2009

Package Inclusions:
-Services of Justice of the Peace or Minister
-Wedding Organization and personalization of our
 Wedding Coordinator
-Preparation and ironing of the wedding dress
 and groom's tuxedo/suit
-Complimentary room for the Groom the night
 before the wedding (based on availability)
-Personal Dressing Assistant
-Use of the romantic setting at the Wedding Gazebo
 or beach front casita
-Bride's bouquet
-2 Boutonnieres and 2 Corsages for parents or
 witnesses
-Special Silver Wedding Dinner party (for 20
 guests staying at the hotel)
-1 Natural Floral Centerpiece for Bride and
 Groom dinner table
-Wedding Cake for up to 20 people and one bottle
 of sparkling wine
-One hour Silver Cocktail party with hors d'oeuvres
 (for 20 guests staying at the hotel)
-Special turn down service at night
-Bride's hairstyling for ceremony
-Make-up application for the bride
-Discount on all Spa treatments (product
 purchases not included)
-36 Full color photos and wedding album
-Honeymoon Package
-Silver framed photo of choice from stay
-Late check-out for Bride and Groom (based on
 availability)
-Complimentary anniversary nights. 2 free nights when staying a
 minimum of 5 nights over 1st anniversary date or 1 free night
 when staying a minimum of 4 nights over 1st anniversary date.

ADD-ON PACKAGE (SECRETS WEDDING IN PARADISE PACKAGE)

SECRETS WEDDING IN PARADISE PACKAGE

Booking Dates:       05/02/2008 - 12/23/2009
Travel Dates:        12/25/2008 - 12/23/2009

Package Inclusions:
-Services of the Justice of the Peace or 
 Minister
-Wedding organization and personalization
 of our Wedding Coordinator
-Preferential location of the room in the
 category reserved
-Preparation and ironing of the wedding dress
 and groom's tuxedo/suit
-Complimentary room for the Groom the night
 before the wedding (based on availability)
-Bride's bouquet
-Boutonniere for the groom
-Wedding Cake for up to 10 people and one bottle
 of sparkling wine
-Special turn down service at night
-Discount on all Spa treatments (product
 purchases not included
-Honeymoon Package
-Silver framed photo of choice from stay
-Late check-out for Bride and Groom (based on availability)
-Use of the romantic setting at the Wedding Gazebo
 or beach front casita
-Complimentary anniversary nights. 2 free nights when staying
 a minimum of 5 nights over 1st anniversary date or 1 free night 
 when staying a minimum of 4 nights over anniversary date.

Please Note:
-This package is complimentary when booking a Junior
 Suite Ocean View category or higher for a minimum of
 7 nights or if 5 rooms are reserved for a minimum of
 3 nights at any room category.
-For those clients who book a lower category, this
 package is available to be purchased.
-This package also applies for renewal of vows
 ceremony.
-This package cannot be combined with the Secrets
 Eternity Honeymoon package and the free wedding
 package cannot be deducted when purchasing other
 packages.

ADD-ON PACKAGE (STATE OF BLISS)

STATE OF BLISS

Booking Dates:       05/02/2008 - 12/23/2009
Travel Dates:        12/25/2008 - 12/23/2009

Package Inclusions:
-Begin by treating your skin to a European facial designed
 to cleanse, tone and moisturize the skin.
-Complete your treatment by pampering yourself with 
 a manicure and pedicure.

ADD-ON PACKAGE (SECRETS ULTIMATE WEDDING PACKAGE)

SECRETS ULTIMATE WEDDING PACKAGE

Booking Dates:       05/02/2008 - 12/23/2009
Travel Dates:        12/25/2008 - 12/23/2009

Package Inclusions:
-Services of Justice of the Peace or Minister
-Wedding Organization and personalization of our
 Wedding Coordinator
-Preparation and ironing of the wedding dress and groom's tuxedo/suit
-Complimentary room for the Groom the night
 before the wedding (based on availability)
-Personal Dressing Assistant
-Use of the romantic setting at the Wedding Gazebo
 or beach front casita
-Bride's bouquet
-2 Boutonnieres and 2 Corsages for parents or
 witnesses
-Special Gold Wedding Dinner party (for 20
 guests staying at the hotel)
-1 Natural Floral Centerpiece for Bride and
 Groom dinner table
-1 Natural Floral Centerpiece for ceremonial
 table
-Wedding Cake for up to 20 people and one bottle
 of sparkling wine
-One hour Gold Cocktail party with hors d'oeuvres
 (for 20 guests staying at the hotel)
-Special turn down service at night
-Bride's hairstyling for ceremony
-Make-up application for the bride
-Discount on all Spa treatments (product
 purchases not included)
-50 Full color photos and wedding album
-Honeymoon Package
-Silver framed photo of choice from stay
-Late check-out for Bride and Groom (based on
 availability)
-Gazebo decor based on chairs with white covers,
 ceremonial table and carpeted walk way
-Live Mexican music trio (1 set)
-Video of the ceremony (30 minute DVD edited)
-1 Spa treatment to choose from: 1 Swedish
 massage for two or 1 European facial for two
 or 1 Salt Glow Body Scrub for two
-Complimentary anniversary nights. 2 free nights when staying
 a minimum of 5 nights over 1st anniversary date or 1 free night 
 when staying a minimum of 4 nights over anniversary date.

ADD-ON PACKAGE (A TOUCH OF PERFECTION)

A TOUCH OF PERFECTION

Booking Dates:       05/02/2008 - 12/23/2009
Travel Dates:        12/25/2008 - 12/23/2009

Package Inclusions:
-Rejuvenate your skin with a luminous C and sea facial, a
 treatment designed to reduce fine lines and revitalize your
 appearance.
-Restore your mind, body and soul with an intensifying
 seaweed wrap, a treatment made with seaweed containing
 vitamins, minerals and enzymes that detoxify and nourish
 your body.
-Finish by releasing stress and alleviating your neck, shoulders
 and upper back with a stimulating tension release massage.

ADD-ON PACKAGE (ROMANCE IN PARADISE)

ROMANCE IN PARADISE
This is a luxury package for 2 guests.

Booking Dates:       05/02/2008 - 12/23/2009
Travel Dates:        12/25/2008 - 12/23/2009

Package Inclusions:
-Begin with the simplicity and efficiency of the old world: European
 facials that cleanse, tone and moisturize the skin.
-Follow up with 2 Swedish massages that will moisturize your
 body with natural oils. This invigorating massage will release
 tension, reducing stress and muscular discomfort.

SPECIALTY PACKAGE (WEDDING)

SECRETS WEDDING IN PARADISE PACKAGE

Booking Dates:       12/22/2007 - 12/24/2008
Travel Dates:        12/22/2007 - 12/24/2008

Package Inclusions:
-Services of the Justice of the Peace or 
 Minister
-Wedding organization and personalization
 of our Wedding Coordinator
-Preferencial location of the room in the
 category reserved
-Preparation and ironing of the wedding dress
 and groom's tuxedo/suit
-Complimentary room for the Groom the night
 before the wedding (based on availability)
-Bride's bouquet
-Boutonniere for the groom
-Wedding Cake for up to 10 people and one bottle
 of sparkling wine
-Special turn down service at night
-Discount on all Spa treatments (product
 purchases not included)
-Honeymoon Package
-Late check-out for Bride and Groom (based on
 availability)
-Use of the romantic setting at the Wedding Gazebo
 or beach front casita

Please Note:
-This complimentary package requires a 7 night
 minimum stay and guests must book at least a Junior
 Suite Ocean Front room or higher or if 5 rooms are
 reserved for a minimum of 3 nights at any room
 category.
-For those clients who book a lower category, this
 package is available to be purchased.
-This package also applies for renewal of vows
 ceremony.
-This package cannot be combined with the Secrets
 Eternity Honeymoon package and the free wedding
 package cannot be deducted when purchasing other
 packages.

ADD-ON PACKAGE (ABSOLUTE SERENITY)

ABSOLUTE SERENITY

Booking Dates:       05/02/2008 - 12/23/2009
Travel Dates:        12/25/2008 - 12/23/2009

Package Inclusions:
-Bring back the natural balance of your skin with a lily
 wrap, a repairing treatment consisting of natural floral
 ingredients with the energizing properties of green tea.
-Protect your face from damage caused by excess sun 
 rays by toning your skin with an after sun facial.
-Dissolve away tension knots caused by daily stress
 with a therapeutic deep tissue massage

ADD-ON PACKAGE (SECRETS ETERNITY HONEYMOON PACKAGE)

SECRETS ETERNITY HONEYMOON PACKAGE

Booking Dates:       05/02/2008 - 12/23/2009
Travel Dates:        12/25/2008 - 12/23/2009

Package Inclusions:
-Champagne on arrival
-Fresh flowers and exotic fruit basket in room upon
 arrival
-Champagne breakfast in bed served the first morning 
 after arrival
-Tension Release Massage for two in our couple
 massage suite room at the Spa (25 minutes per each)
-Choice of either a European Facial or a Salt Glow
 Scrub body treatment (25 minutes for each person)
-Private beachfront dinner one evening. Upon return
 from dinner you will find a romantic rose petal path
 and lighted candles in a specially set atmosphere for
 you (includes 1 bottle of domestic wine and silver
 menu).
-Private petit fours each evening at turn down service
-Silver framed photo of choice from stay
-Discount when returning before or during the
 1st anniversary (minimum 4 nights stay)
-Taxes and gratuities

Please Note:
-This package is complimentary only when clients book
 an Deluxe Ocean View category or higher with a  7
 night minimum stay.
-May be booked in ALL room categories for less than
 7 nights, however, there is a charge for this.
-Offer not combinable with the Secrets Wedding in
 Paradise Package. 
-Eternity package may be purchased by anyone (not only
 guests celebrating a honeymoon or anniversary).
-Not available during Christmas and New Years
-Subject to availability

SPECIALTY PACKAGE (ETERNITY)

SECRETS ETERNITY HONEYMOON PACKAGE

Booking Dates:       12/22/2007 - 12/24/2008
Travel Dates:        12/22/2007 - 12/24/2008

Package Inclusions:
-Private beachfront dinner one evening. Upon return
 from dinner you will find a romantic rose petal path
 and lighted candles in a specially set atmosphere for
 you (includes 1 bottle of domestic wine and silver
 menu).
-Private Petit fours each evening at turn down service
-Surprise gift
-Discount when returning before or during the
 first anniversary (minimum 4 nights stay)
-Taxes and gratuities included
-Tension Release Massage for two in our couple
 massage suite room at the Spa (25 minutes per each)
-Choice of either a European Facial or a Salt Glow
 Scrub body treatment (25 minutes for each person)
-Champagne on arrival
-Fresh flowers and exotic fruit basket in room upon
 arrival
-Champagne breakfast in bed served the first morning 
 after arrival

Please Note:
-This package is complimentary only when clients book
 an Ocean Front Junior Suite category or higher with a
 7 night minimum stay.
-May be booked in ALL room categories for less than
 7 nights, however, there is a charge for this.
-Offer not combinable with the Secrets Wedding in
 Paradise Package. 
-Eternity package may be purchased by anyone (not only
 guests celebrating a honeymoon or anniversary).
-Not available during Christmas and New Years
-Subject to availability

SPECIALTY PACKAGE (HONEYMOON/ANNIVERSARY)

HONEYMOON AND ANNIVERSARY OFFER

Booking Dates:       12/22/2006 - 12/24/2008
Travel Dates:        12/22/2006 - 12/24/2008

Package Inclusions:
-Welcome letter
-Plate of Tropical fruit
-1 bottle of Champagne
-Special turn down service
-Champagne breakfast in bed 1 morning (reservations must
 be made in advance with guest service)

Please Note:
Wedding certificate required upon arrival

SPECIALTY PACKAGE (ULTIMATE WEDDING)

SECRETS ULTIMATE WEDDING PACKAGE

Booking Dates:       12/22/2007 - 12/24/2008
Travel Dates:        12/22/2007 - 12/24/2008

Package Inclusions:
-Services of Justice of the Peace or Minister
-Wedding Organization and personalization of our
 Wedding Coordinator
-Wedding Organization and personalization of our
 Wedding Coordinator
-Complimentary room for the Groom the night
 before the wedding (based on availability)
-Personal Dressing Assistant
-Use of the romantic setting at the Wedding Gazebo
 or beach front casita
-Bride's bouquet
-2 Boutonnieres and 2 Corsages for parents or
 witnesses
-Special Gold Wedding Dinner party (for 20
 guests staying at the hotel)
-1 Natural Floral Centerpiece for Bride and
 Groom dinner table
-1 Natural Floral Centerpiece for ceremonial
 table
-Wedding Cake for up to 20 people and one bottle
 of sparkling wine
-One hour Gold Cocktail party with Hors D'Oeuvres
 (for 20 guests staying at the hotel)
-Special turn down service at night
-Bride's hairstyling for ceremony
-Make-up application for the bride
-Discount on all Spa treatments (product
 purchases not included)
-50 Full color photos and wedding album
-Honeymoon Package
-Late check-out for Bride and Groom (based on
 availability)
-Gazebo decor based on chairs with white covers,
 ceremonial table and carpeted walk way
-Live Mexican music trio (1 set)
-Video of the ceremony (30 minute DVD edited)
-1 Spa treatment to choose from: 1 Swedish
 massage for two or 1 European facial for two
 or 1 Salt Glow Body Scrub for two

SPECIALTY PACKAGE (LOVE WEDDING)

SECRETS OF LOVE WEDDING PACKAGE

Booking Dates:       12/22/2007 - 12/24/2008
Travel Dates:        12/22/2007 - 12/24/2008

Package Inclusions:
-Services of Justice of the Peace or Minister
-Wedding Organization and personalization of our
 Wedding Coordinator
-Preparation and ironing of the wedding dress
 and groom's tuxedo/suit 
-Complimentary room for the Groom the night
 before the wedding (based on availability)
-Personal Dressing Assistant
-Use of the romantic setting at the Wedding Gazebo
 or beach front casita 
-Bride's bouquet
-2 Boutonnieres and 2 Corsages for parents or
 witnesses
-Special Silver Wedding Dinner party (for 20
 guests staying at the hotel)
-1 Natural Floral Centerpiece for Bride and
 Groom dinner table 
-Wedding Cake for up to 20 people and one bottle
 of sparkling wine 
-One hour Silver Cocktail party with Hors D'Oeuvres
 (for 20 guests staying at the hotel)
-Special turn down service at night
-Bride's hairstyling for ceremony
-Make-up application for the bride
-Discount on all Spa treatments (product
 purchases not included)
-36 Full color photos and wedding album
-Honeymoon Package
-Late check-out for Bride and Groom (based on
 availability)

ADD-ON PACKAGE (HONEYMOON AND ANNIVERSARY PACKAGE)

HONEYMOON AND ANNIVERSARY PACKAGE

Booking Dates:       05/02/2008 - 12/23/2009
Travel Dates:        12/25/2008 - 12/23/2009

Package Inclusions:
-Welcome letter
-Fresh fruit
-1 bottle of sparkling wine
-Slippers and bathrobes
-Fresh flowers in the room on the day of arrival
-Rose petals in the room on day of arrival
-Special turn down service
-Champagne breakfast in bed 1 morning (reservations must
 be made in advance with guest service)
-15% discount on all treatments at the Spa

Please Note:
-A copy of your wedding invitation or marriage
 certificate required upon arrival.

Package inclusions are subject to change.

MISCELLANEOUS INFORMATION

General
-There is a Christmas and New Year's Eve Supplement
 that is charged automatically on stays crossing
 those 2 nights.
WEDDING REQUIREMENTS continued
Requirements for the 4 Witnesses (if foreign)
-Name, age nationality, home address, occupation, copy of
 valid passport and FMT Tourist Card. This document will be
 provided by the airline and stamped by the Immigration
 Officer upon arrival in Mexico.

Note:
-Bride, Groom, and Witnesses must arrive to Cancun 4 working
 days prior to the wedding day (Saturdays, Sundays, and
 Mexican Holidays do not count), the wedding coordinator
 must receive the documents in order to start the 
 corresponding application for a marriage in the Civil
 Registry Office.
-The hotel must deliver all the original documents at least
 4 working days prior to the wedding date in order to make
 the arrangements with the judge.
-At the end of the ceremony, the judge provides a marriage
 certificate which is only valid in Mexico. Should the
 couple want to make it valid internationally, the judge
 will legalize it by sending the document to Chetumal to
 Apostille by the Secretary of State. This arrangement has
 a charge and the process may take 1-4 months. Once the
 document is apostilled, the hotel can send it to the
 couple's home.

*These documents must be legalized and translated into
Spanish by the Mexican Consulate before arriving to Mexico
(this service is also available in this area). It is the
couple's responsibility to have all the documentation
before the wedding date as required. Being the judge is an
outside service provided by the Mexican Government, the
hotel cannot be responsible for any delay or alteration due
to this institution.

Christmas Dinner Supplement
There will be a per person supplement for Christmas
dinner on 12/24/08.
WEDDING REQUIREMENTS
The civil wedding is celebrated in Spanish. Please
be advised that Secrets Capri Riviera Cancun does 
not celebrate denominational weddings.

Documentation required by Mexican Law in order to 
have a civil wedding ceremony in Mexico:

Bride and Groom:
-Name, age, nationality, home address, occupation,
 relationship, and copy of passports for Bride and
 Groom and witnesses
-Valid passports (this is essential otherwise the 
 wedding cannot be performed)
-The blood tests are taken in Mexico; they are not
 valid if it is taken elsewhere. To be considered
 valid the test should not be taken more than 14
 days prior to ceremony, The blood will be tested
 for HIV, RPR (sexually transmitted diseases) and
 blood type. The results will be ready in 24 hours
 together with a certificate of the blood test and
 the charge will be $200.00 USD tax per couple.
-Divorce certificate (should this be the case).*
-FMT Tourist card. This document will be provided by the
 airline and stamped by the Immigration Officer upon
 arrival in Mexico.

MINIMUM NIGHT STAY REQUIREMENTS

2008
12/27/08-12/30/08, 7-night minimum stay required for all arrivals.

CANCELLATION FEES

2008
12/31/07-01/04/08, within 21 days, 2-night penalty.
01/05/08-06/27/08, within 14 days, 2-night penalty.
06/28/08-12/25/08, within  7 days, 2-night penalty.

2009
12/25/08-01/02/09, within 21 days, 2-night penalty.
01/03/09-01/30/09, within  7 days, 2-night penalty.
01/31/09-06/26/09, within 14 days, 2-night penalty.
06/27/09-08/14/09, within  7 days, 2-night penalty.
08/15/09-12/23/09, within  7 days, 1-night penalty.

12/25/08-01/02/09, no shows will incur a    100% penalty.
01/03/09-08/14/09, no shows will incur a 2-night penalty.
08/15/09-12/23/09, no shows will incur a 1-night penalty.