HOTEL INFORMATION

DREAMS TULUM RESORT &; SPA
Riviera Maya Km. 234
Tulum, Q. Roo, CP, Mexico


Distance from Hotel to Town, 35 minutes. 
Distance from Hotel to Airport, 75 minutes. 

Dreams Tulum is located on one of the most unique beaches 
in the Riviera Maya surrounded by lush tropical acres, 
sugary white sand and magnificent colonial architecture. 
Just 5 minutes from Tulum and 30 minutes from Playa del 
Carmen, Dreams Tulum provides upscale surroundings and 
combines fun and relaxation with the ancient world of the 
Maya. It is one of the only resorts in the Riviera Maya 
where you can view the ancient ruins of Tulum from the 
beach! Every guest is treated to impeccable service, 
elegant dining, abundant diversions and personal attention.

HOTEL AMENITIES

Activities Desk                    Aerobics
Aerobics (water)                   Beach
Beach Party                        Beauty Salon ($)
Car Rentals ($)                    Children's Activities
Children's Club                    Concierge
Currency Exchange                  Daily Activities
Disco                              Diving ($)
Entertainment (nightly)            Fitness Center
Gift Shop ($)                      Horseback Riding ($)
Internet Center ($)                Jacuzzi
Kayaks                             Laundry Service ($)
Library                            Medical Services ($)
Meeting Rooms ($)                  Multi-Media Center
Paddle Ball Courts                 Parking
Ping Pong                          Pool
Sailing                            Snorkeling
Soccer Field                       Taxi Stand ($)
Tennis Courts                      Theater
Travel Agency ($)                  Valet
Volleyball                         Volleyball (beach)
Windsurfing

Golf (nearby)
30 miles away, Playacar Golf Course, par 72,
18 hole golf course.

Pools
-Activities pool including one children's pool and one swim-up bar
-One quiet pool with no activities

Spa (full Service): ($)
Spa Journeys by Pevonia
The Spa Journeys program provides guidance to guests in
choosing the best treatments and assistance in perfecting
their therapies. The experience consists of 5 journeys,
each distinct and personally designed to transport guests
through a series of distressing rituals and result driven
methods.

Miscellaneous Amenities
- Mineral Pool
- Spanish Chapel
- Beach/Pool Wait Service
- Teens Activities

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above 
may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time: 
Check-in-time: 3:00 pm  Check-out-time: 12:00 pm

Early check-in/check-out policy: Early check-in and late checkout on 
request, and subject to availability for a fee.

Children Policy: 
Children under 2 are free of charge, when sharing room with 
2 paying adults. Up to 2 children 12 and under are charged 
a child's rate when sharing room with parents.

Maximum Occupancy: 
2009
Deluxe Garden View Room        - 3 adults or 2 adults with 2 children
                                          or 3 adults with 1 child.
Junior Suite Garden View       - 3 adults or 2 adults with 2 children
                                             3 adults with 1 child.
Junior Suite Garden View       - 4 adults. Minimum of 3 adults.
Connecting
Dreams Junior Suite Gardenview - 3 adults or 2 adults with 2 children
                                          or 3 adults with 1 child.
Deluxe Oceanview               - 3 adults or 2 adults with 2 children
                                          or 3 adults with 1 child.

Junior Suite Oceanview         - 3 adults or 2 adults with 2 children
                                          or 3 adults with 1 child.
Dreams Junior Suite Oceanview  - 3 adults or 2 adults with 2 children
                                          or 3 adults with 1 child.
Dreams Junior Suite Oceanfront - 2 adults or 2 adults with 1 child.
Hacienda Suite                 - 2 adults or 2 adults with 1 child.
Dreams Honeymoon Suite         - 2 adults or 2 adults with 1 child.
Hacienda Presidential Suite    - 2 adults or 2 adults with 2 children.
Dreams Presidential Suite      - 2 adults or 2 adults with 2 children. 

Deluxe Garden
Bedding: 1 king bed or 2 double beds. 
View: Garden. 

Gardenview Junior Suite
Bedding: 1 king bed. 

Junior Suite Garden View Connecting, This is 2 Junior
Suite Garden View accommodations.
Bedding: 2 king beds. 

Dreams Gardenview Junior Suite, colonial decoration, 
separate living area with a sofa, marble bathroom with 
shower and Jacuzzi, bath tub, VIP amenities, champagne 
upon arrival, concierge service and telephone extension 
in the bathroom. 
Bedding: 1 king bed or 2 double beds. 

Deluxe Oceanview
Bedding: 1 king bed or 2 double beds. 

Oceanview Junior Suite
Bedding: 1 king bed. 

Dreams Oceanview Junior Suite, 547 square feet, indoor 
Jacuzzi, double sink vanity, separate living area
Bedding: 1 king bed or 2 double beds. 
View: Ocean. 

Dreams Junior Suite Oceanfront, colonial 
decoration, separate living area with a sofa, marble 
bathroom with shower and Jacuzzi, bath tub, VIP amenities, 
champagne upon arrival, concierge service and telephone 
extension in the bathroom. 
Bedding: 1 king bed or 2 double beds. 

Hacienda Suite, 623 square feet
Bedding: 1 king bed. 

Dreams Honeymoon Suite, colonial 
decoration, separate living area with a sofa, marble 
bathroom with shower and Jacuzzi, bath tub, VIP amenities, 
champagne upon arrival, concierge service and telephone 
extension in the bathroom. 
Bedding: 1 king bed (four-poster). 
View: Garden or Ocean. 

Hacienda Presidential Suite(*), 1096 square feet. The Hacienda 
Presidential Suite has traditional wooden floors and 
authentic colonial decoration. Includes champagne upon 
arrival, 29' television, DVD/CD player, bath with Jacuzzi 
and shower, private concierge service and other exclusive 
amenities and services.
Bedding: 1 king bed. 
View: Partial Ocean. 

Presidential Suite(*), 1948 square feet. The Dreams 
Presidential Suite has a private Jacuzzi and includes 
champagne upon arrival, living and dining area, 29' television, 
DVD/CD player, 1.5 baths with additional indoor Jacuzzi, 
private concierge service and other exclusive amenities and 
services.
Bedding: 1 king bed (four-poster). 
View: Oceanfront. 

(*) Denotes on request basis only, no allotment given.

All accommodations include: hairdryer, scale, alarm clock radio, mirror
(vanity), room service (24-hour), telephone (direct dial), ceiling fan,
internet access (wireless): ($), CD/DVD player, balcony or terrace
(private, furnished), maid service (twice daily), non-smoking
accommodations (available on request), safe (in-accommodation,
electronic), television (satellite), coffee maker, iron, air
conditioning (individual climate control), bathroom (marble), mini-bar
(fully stocked), physically challenged accommodations and ironing board.

Miscellaneous Amenities
- Jacuzzi, double sink vanity, separate living
 area and secrets box in all new categories.
- hammock
- bathtub or shower


($) Denotes a fee may be charged.

Specific bedding and/or special requests are fulfilled 
based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Manatees Bar, Located in the main pool, the swim-up bar offers
tropical drinks and wait service in the pool area.

General Opening Hours: 10:00am - 5:00pm

Rendezvous, Located in the main lobby, offers international and
national drinks including tropical drinks and wait service.

General Opening Hours: 10:00am - 1:00am

Revive Bar, Guests can enjoy cool and natural drinks while
relaxing at the spa after a wonderful treatment.

General Opening Hours: 9:00am - 8:00pm

Specialty Restaurants Bar - Barracuda Bar, Located between
Himitsu and Bordeaux, guests will enjoy a variety of drinks. A perfect
place to enjoy a drink or cocktail before or after dinner.

General Opening Hours: 6:00pm - 11:00pm

Sugar Reef Bar, Guests can relax in the sun or shade at the main
bar while enjoying cool cocktails including international and national
brands, juices and soft drinks. Wait service is provided at the pool
deck.

General Opening Hours: 10:00am - 1:00am

World Cafe, Continental and Mexican cuisine with a variety of
international specialty items and classics. Approximate seating capacity
- 340. Special kid's corner in the buffet section. Continental breakfast
from 6:30am-7:00am, breakfast (buffet style) from 7:00am-11:00am, lunch
(buffet style) from 12:30pm-3:00pm, dinner (buffet style)
6:30pm-10:30pm.

Cuisine: Continental, International, Mexican.

Desires Music Lounge, Located in the main lobby. Enjoy the night
in a sports bar lounge ambiance, serving international and national
beverages. Adults only, 18 years of age and older.

General Opening Hours: 10:00pm  to 12:30am

Bordeaux Restaurant, French Cuisine, a la carte. Neat attire,
long pants for men. Romantic setting. Adults only restaurant.
Approximate seating capacity - 52. Dinner only, a la carte.

Cuisine: French.

General Opening Hours: 6:00pm - 10:30pm

El Patio Restaurant, Offering a light snack to a full meal during
the day and specializing in a la carte Mexican cuisine in the evening.
Approximate seating capacity: 90. Daily lunch from 11:00am-5:00pm,
dinner a la carte from 6:30pm-10:30pm.

Cuisine: Mexican.

Gohan Restaurant, Sushi bar, a la carte. Neat attire, long pants
for men. Non-smoking restaurant. Approximate seating capacity - 24.
Dinner only, a la carte. Room service is available 24 hours a day.

General Opening Hours: 6:00pm - 10:30pm

Himitsu Restaurant, A la carte, specializing in Asian cuisine
(Chinese &; Thai). Neat attire, long pants for men. Non-smoking
restaurant. Approximate seating capacity - 98. Dinner only, a la carte.

Cuisine: Asian.

General Opening Hours: 6:00pm - 10:30pm

Portofino Restaurant, Neat attire, long pants for men.
Non-smoking restaurant. Approximate seating capacity - 120. Dinner only,
a la carte.

Cuisine: Italian, Mediterranean.

General Opening Hours: 6:00pm - 10:30pm

Seaside Grill Restaurant, A la carte, casual attire. Located
directly on the beach, offering a light snack to a full meal during the
day and an a la carte steak house menu in the evening. Approximate
seating capacity - 80. Daily breakfast a la carte from 8:00am-11:00am
(seasonally), daily lunch from 12:00pm-5:00pm, dinner a la carte from
6:30pm-10:30pm.

ADD-ON PACKAGE (A TOUCH OF PERFECTION)

A TOUCH OF PERFECTION

Booking Dates:       06/17/2008 - 12/23/2009
Travel Dates:        12/25/2008 - 12/23/2009

Package Inclusions:
-Rejuvenate your skin with a luminous C and sea facial, a treatment
 designed to reduce fine lines and revitalize your appearance.
-After that, restore your mind, body and soul with an
 intensifying seaweed wrap, a treatment made with
 seaweed containing vitamins, minerals and enzymes
 that detoxify and nourish your body.
-Finish by releasing stress and alleviating your neck, shoulders 
 and upper back wit ha stimulating tension release massage.

ADD-ON PACKAGE (ABSOLUTE SERENITY)

ABSOLUTE SERENITY

Booking Dates:       06/17/2008 - 12/23/2009
Travel Dates:        12/25/2008 - 12/23/2009

Package Inclusions:
-Bring back the natural balance of your skin with a lily wrap,
 a repairing treatment consisting of natural floral ingredients
 with the energizing properties of green tea.
-Protect your face from damage caused by excess sun 
 rays by toning your skin with an after sun facial.
-Then dissolve away tension knots by daily stress with a
 therapeutic deep tissue massage.

ADD-ON PACKAGE (DREAMS ETERNITY HONEYMOON PACKAGE)

DREAMS ETERNITY HONEYMOON PACKAGE

Booking Dates:       06/17/2008 - 12/23/2009
Travel Dates:        12/25/2008 - 12/23/2009

Package Inclusions:
-Champagne on arrival
-Fresh flowers and exotic fruit basket in room upon arrival
-Champagne breakfast in bed the first morning after
 arrival
-Tension Release Massage for two in our couple massage
 suite room at the Spa (25 minutes per each)
-Choice of either a European Facial or a Salt Glow Scrub 
 body treatment (25 minutes) for each person
-Private beach front dinner one evening-upon return from 
 dinner you will find a romantic rose petal path and 
 lighted candles in a specially set atmosphere for you
 (includes 1 bottle of domestic wine).
-Private Petit fours each evening at turn down service
-Surprise gift
-Silver framed photo of choice from stay when staying
 a minimum of 7 nights
-Discount when returning before or during the first 
 Anniversary (minimum 4 nights stay).

Please Note:
-This is a complimentary package when booking a Dreams
 Honeymoon Suite or higher for a minimum of 7 nights
 (cannot be combined with any special offers that may
 exist by contract for that room category).

ADD-ON PACKAGE (DREAMS OF LOVE WEDDING PACKAGE)

DREAMS OF LOVE WEDDING PACKAGE

Booking Dates:       06/17/2008 - 12/23/2009
Travel Dates:        12/25/2008 - 12/23/2009

Package Inclusions:
-Services of the Justice of the Peace or Minister
-Wedding Organization and personalization of the Wedding
 Coordinator
-Preparation and ironing of the Wedding dress and groom's
 tuxedo/suit
-Complimentary room for the groom the night before the wedding
 (based on availability)
-Personal Dressing Assistant
-Use of the Wedding gazebo or beach front arbor
-Bride's Bouquet
-2 boutonnieres and corsages for witnesses
-Special Silver Wedding Dinner party (maximum 20 guests
 staying at the hotel)
-1 Natural Floral Centerpiece for Bride's dinner table
-Wedding cake and sparkling wine for up to 20 guests
-One hour Silver cocktail party with hors d'oeuvres for 20 
 guests staying at the hotel
-Special turn down service
-Bride's hairstyling for ceremony
-Make-up application for bride
-Discount on all Spa Treatments(Products not included
-36 Full color photos and wedding album
-Honeymoon Package
-Silver framed photo of choice from stay when staying a
 minimum of 7 nights.
-Late check-out for bride and groom (based on availability)
-Complimentary anniversary nights. 2 free nights when staying a
 minimum of 5 nights or 1 night free when staying a minimum 4
 nights over 1st anniversary date.

ADD-ON PACKAGE (DREAMS ULTIMATE WEDDING PACKAGE)

DREAMS ULTIMATE WEDDING PACKAGE

Booking Dates:       06/17/2008 - 12/23/2009
Travel Dates:        12/25/2008 - 12/23/2009

Package Inclusions:
-Services of the Justice of the Peace or Minister
-Wedding Organization and personalization of the Wedding
 Coordinator
-Preparation and ironing of the Wedding dress and groom's
 tuxedo/suit
-Complimentary room for the groom the night before the wedding
 (based on availability)
-Personal Dressing Assistant
-Use of the Wedding Gazebo located in a romantic setting 
 inside of the hotel
-Bride's Bouquet
-2 boutonnieres and corsages for the witnesses
-Special Gold Wedding Dinner party for 20 guests staying 
 at the hotel
-1 Natural Floral Centerpiece for Bride's dinner table
-1 Natural Floral Centerpiece for ceremonial table
-Wedding cake and sparkling wine for 20 guests
-One hour Gold cocktail party with hors d'oeuvres for 20 guests 
 staying at the hotel
-Special turn down service
-Bride's hairstyling for ceremony
-Make-up application for bride
-Discount on all Spa Treatments (Products not included)
-50 Full color photos and wedding album
-Honeymoon Package
-Silver framed photo of choice from stay when staying a
 minimum of 7 nights.
-Late check-out for bride and groom (based on availability)
-Gazebo decor based on chairs with white covers, ceremonial
 table and red carpeted walk way
-Live Mexican music trio (1 set)
-Video of the ceremony (30 minute DVD edited)
-1 Spa treatment to choose from: 1 Swedish massage for
 two or 1 European facial for two or 1 Salt Glow Body
 Scrub for two
-Complimentary anniversary nights. 2 free nights when staying a
 minimum of 5 nights or 1 free night when staying a minimum of 4
 nights over 1st anniversary date.

ADD-ON PACKAGE (DREAMS WEDDING IN PARADISE PACKAGE)

DREAMS WEDDING IN PARADISE PACKAGE

Booking Dates:       06/17/2008 - 12/23/2009
Travel Dates:        12/25/2008 - 12/23/2009

Package Inclusions:
-Service of Justice of the Peace or Minister
-Wedding Organization and personalization by the Wedding
 coordinator
-Preferential location of the room in the category reserved
-Preparation and ironing of the wedding dress and groom's
 tuxedo/suit.
-Complimentary room for the groom the night before the wedding
 (based on availability).
-Bride's Bouquet
-Boutonniere for the groom
-Wedding cake and sparkling wine for up to 10 guests
-Special turn down service at night
-Discount on all Spa treatments (product purchases not
 included)
-Honeymoon Package
-Silver framed photo of choice from stay when staying
 a minimum of 7 nights.
-Late check-out for Bride and Groom (based on availability)
-Use of the wedding gazebo or beach front arbor
-Complimentary anniversary nights. 2 free nights when staying
 a minimum of nights or 1 free night when staying a minimum of
 4 nights over the 1st anniversary date.

Please Note:
-This package is complimentary when booking a Honeymoon Suite
 category or higher for a minimum of 7 nights (cannot be
 combined with any special offers that exist by contract for
 that room category) or 5 rooms are reserved for a minimum
 of 3 nights at any room category. 
-For those clients who book a lower category, this
 package is available to be purchased.
-This package also applies for renewal of vows ceremony
-This package cannot be combined with the Dreams Eternity
 Honeymoon package and the free wedding package cannot be
 deducted when purchasing other packages.

ADD-ON PACKAGE (HONEYMOON &; ANNIVERSARY PACKAGE)

HONEYMOON &; ANNIVERSARY PACKAGE

Booking Dates:       06/17/2008 - 12/23/2009
Travel Dates:        12/25/2008 - 12/23/2009

Package Inclusions:
-Welcome letter
-Fresh fruit
-1 bottle of sparkling wine
-Slippers and bathrobes
-Fresh flowers in the room on the arrival day
-Rose petals in the room on day of arrival
-Special turn down service
-Champagne breakfast in bed (Reservations must be made in
 advance with guest service)
-15% discount on all Spa treatments

Please Note:
-You will be required to present a copy of your wedding 
 invitation or marriage certificate at time of check in.

ADD-ON PACKAGE (ROMANCE IN PARADISE)

ROMANCE IN PARADISE

Booking Dates:       06/17/2008 - 12/23/2009
Travel Dates:        12/25/2008 - 12/23/2009

Package Inclusions:
-This luxury package for 2 begins with the simplicity 
 and efficiency of the old world, European facials that
 cleanse, tone and moisturize the skin
-Follow up with 2 Swedish massages that will moisturize
 your body with natural oils. This invigorating massage
 will release tension, reduce stress and muscular
 discomfort.

ADD-ON PACKAGE (STATE OF BLISS)

STATE OF BLISS

Booking Dates:       06/17/2008 - 12/23/2009
Travel Dates:        12/25/2008 - 12/23/2009

Package Inclusions:
-Take a moment to indulge. Begin by treating your skin to
 a European facial designed to cleanse, tone and moisturize
 the skin.
-Complete your treatment by pampering yourself with
 a manicure and pedicure.

List of Legal Requirements for Marriage:
-Bride, Groom, and Witnesses must arrive to Cancun 4
 working days prior to the wedding day (Saturdays,
 Sundays, and Mexican Holidays do not count). The
 wedding coordinator must receive the following
 documents in order to start the corresponding
 application for a marriage in the Civil Registry
 Office.
-Tourist Card (you will get at your arrival in Cancun
 Airport).
-Original Birth Certificates with the stamp (Le Apostille)
 of the Registry of your Country. This document should be
 translated into Spanish and there is a charge for each birth
certificate. Translation must be done here in Mexico,
 otherwise will not be valid.
-If Bride or Groom is divorced, we will need a copy of the Final
 Divorce Decree with the stamp (Le Apostille) of the
 Registry of your Country. This document should be
 translated into Spanish and there is a charge per page,
 translation must be done here in Mexico, otherwise will
 not be valid.
-Valid Passports (this is essential, otherwise the wedding
 cannot be performed).
-The blood tests are taken in Mexico, they are not valid
 if it is taken elsewhere. To be considered valid the test
 should not be taken more than 14 days prior to the ceremony.
 The blood will be tested for HIV, RPR (sexually transmitted
 diseases) and blood type. The results will be ready in 24
 hours together with a certificate of the blood test and there
 is a charge per couple.
-The names, addresses, nationalities, ages, occupation,
 relationship, copy of a tourist card and a valid ID of
 the 4 witnesses. Wedding Coordinator will send you the
 legal form.
-The Marriage Certificate is only valid in Mexico. In order
 to make it legal internationally, the Wedding Coordinator
 will send a copy of your License to Validation Process.
 There will be a fee with a translated copy in English. The
 process may take up to 1-4 months. Once the document
 is apostilled and translated into English the Hotel will send
 all documentation to your home address.
-None of the above mentioned services are included in the
 Wedding Packages.
-It is the couple's responsibility to have all the documents
 ready before the wedding.


Package inclusions are subject to change.

MISCELLANEOUS INFORMATION

Explorer's Kids Club:
Fully supervised children's program. Kids will enjoy arts
and crafts, horseback riding excursions, sand castle
competitions, a weekly camp out adventure, ocean 
trampoline and big screen movies on the beach. For children
3-12 years of age.

General
-There is a Christmas and New Year's Eve Supplement that is
 charged automatically on stays crossing those 2 nights.
-There is a Single Supplement, not valid for Suite Categories
 nor Supersaver Categories.

Teen's Club:
Fully supervised teen program. Teens will enjoy a variety
of exciting land and sea adventures, outings, competitions
and excursions.

MINIMUM NIGHT STAY REQUIREMENTS

No minimum stay information available at this time.

CANCELLATION FEES

2009
12/25/08,          within 21 days, 2-night penalty.
12/26/08-12/30/08, within 21 days,    100% penalty. 
12/31/08-01/02/09, within 21 days, 2-night penalty.
01/03/09-04/11/09, within 14 days, 2-night penalty.
04/12/09-08/14/09, within  7 days, 2-night penalty.
08/15/09-12/23/09, within  7 days, 1-night penalty.

No shows will incur the same penalties as above.