HOTEL INFORMATION

SUN PALACE
Blvd Kukulcan Km 20 Hotel Zone
Q Roo 


Distance from Hotel to Town, 17 miles (27 kms). 
Distance from Hotel to Airport, 8 miles (13 kms). 

Located in the southern end of the hotel zone in Cancun, 
Sun Palace is the only property geared to couples in this 
area. This all-inclusive, couples' only resort features 252 
guestrooms, all beautifully appointed with a double Jacuzzi, 
balcony, 24 hour room service and unparalleled ocean views.  
Couples rejoice in the spa, three infinity pools with swim 
up bar at main pool, an indoor pool with two Jacuzzis and a 
stunning white sand beach. Four specialty restaurants 
satisfy the most demanding palates with a variety of 
international cuisines. Active guests enjoy kayaks and 
paddle boats, a full equipped gym and unforgettable off 
site excursions to interesting Mayan sites, while daily 
activities and nightly shows will keep them entertained 
throughout their stay.

HOTEL AMENITIES

Beauty Salon ($)                   Billiards
Car Rental ($)                     Concierge
Daily Activities                   Dry Cleaning Services ($)
Entertainment (live, nightly)      Fitness Center
Game Room                          Gift Shop
Golf ($)                           Ice Machines
Laundry Service ($)                Lobby Bar
Marina                             Multilingual Staff
Parking                            Pools (indoor)
Pools (outdoor)                    Restaurants (4)
Room Service (24-hour)             Sauna
Scuba Demonstration                Snack Bar
Spa (full service) ($)             Travel Agency ($)

Miscellaneous Amenities
-Wireless Internet service is offered in both public areas and 
 guestrooms at no cost for guests using their laptops. If a 
 guest needs to use the computer located in the business 
 centers, then they must pay the applicable fee.
-Unlimited long distance telephone calls to Mexico, 
 U.S. &; Canada only (some restrictions apply) will 
 be available for all guests effective 06/09/08 
 through 12/23/09.

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above 
may have an additional fee associated with them.

MARKETS

Couples Only and Adults Only. 

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time: 
Check-in-time: 3:00 pm  Check-out-time: 12:00 pm

Early check-in and late checkout on 
request, and subject to availability.

Children Policy: 
No children accepted. Adults only (18 years and older).

Maximum Occupancy: 
Superior Deluxe - 2 adults.
Junior Suite    - 2 adults.
Concierge Level - 2 adults.
2 Bedroom Presidential Suite - 4 adults.
This must be 1 or 2 couples. The hotel will not 
confirm triples, singles, or quads in this category.

Superior Deluxe, If you stay in this
room you will gravitate to the deluxe double
Jacuzzi. There is a stunning oceanview in
98% of the rooms.
Number of accommodations: 12
Bedding: 1 king bed. 
Accommodation amenities include: balcony (private).

Junior Suite, 574 square feet.
Number of accommodations: 100
Bedding: 1 king bed. 
View: Ocean. 
Accommodation amenities include: alarm clock, bathrobe, private bath,
slippers, balcony, hairdryer, safe (laptop compatible), television
(satellite), bath amenities, internet access (wireless), sitting area
and turndown service.

2 Bedroom Presidential Suite
Number of accommodations: 2
Bedding: 1 king bed. 
View: Ocean. 
Accommodation amenities include: terrace, bath amenities, chairs, alarm
clock, internet access (wireless), room service (24-hour), telephone
(direct dial), turndown service, bathrobes, coffee maker, bath
(private), living room, safe (laptop compatible), television
(satellite), bathroom, dining room, purified water and slippers.

Miscellaneous Amenities
- double Jacuzzi
- half kitchen

Concierge, 574 square feet
Number of accommodations: 22
Bedding: 1 king bed. 
View: Ocean. 

Please Note:
Concierge Level Room Category Includes:
-Rooms with some of the best views and locations (king beds)
-Room service menu (select restaurant menu)
-Two 25 minute massages on the beach/spa (location varies
 per resort)
-Nightly turn down service guaranteed
-Nightly petit-fours
-Expresso/American coffee machine
-DVD player
-IPOD dock
-Radio/alarm clock/CD player
-Pillow menu
-Aromatherapy
CHI professional blow dryer
-Exclusive concierge service
-Private dinner on the beach (once per stay)
 *only available at Moon Palace Golf &; Spa Resort,
 Aventura Spa Palace, and Sun Palace
-Upgrade brand of liquors in room dispenser
-Private beach lounge chair area with waiter service
 *only available at Moon Palace Golf &; Spa Resort,
 Aventura Spa Palace, and Sun Palace
-Exclusive beach bag
-Private check-in &; out/late check out &; early check in
 (subject to availability). Available at all Palace Resorts
 excluding Xpu-Ha Palace and Isla Mujeres Palace.

All accommodations include: liquor dispenser, iron, hairdryer, air
conditioning (individual climate control), ironing board and mini-bar.

Specific bedding and/or special requests are fulfilled 
based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Beach Bar
General Opening Hours: 10:00am - 6:00pm

Lobby Bar, Continental breakfast from 5:30am-8:00am. Bar service
from 9:00am-1:00am. Tea time from 5:00pm-7:00pm

General Opening Hours: 5:30am - 7:00pm

Pool Bar
General Opening Hours: 10:00am - 6:00pm

Cafe Bistro, International cuisine, open for breakfast, lunch and
dinner. Long pants, collared shirts and shoes required.

Cuisine: International.

Oriental Lounge, full bar, an array of Asian hors d'oeuvres and a
sushi bar

Cuisine: Asian.

La Tratto, serving an International buffet for breakfast and
Italian cuisine a la carte for dinner

Cuisine: Italian.

The Steak, serving fine cuts and seafood a la carte for dinner

Pool Snack Bar, Snacks a la carte, 24 hour room service unlimited

General Opening Hours: 11:00am - 5:00pm

SPECIALTY PACKAGE (ALL INCLUSIVE)

ALL INCLUSIVE PACKAGE

Booking Dates:       12/24/2007 - 12/23/2009
Travel Dates:        12/24/2007 - 12/23/2009

Package Inclusions:
-Daily and Nightly entertainment
-24 hour room service at all resorts
-One scuba diving demonstration (at select resorts)
-Non-motorized watersports at selected Marinas
-Unlimited tours to Chichen Itza, Ek-Balam/Valladolid,
 Tulum/Xpu-Ha, Isla Mujeres, Coba, Wet'n Wild, Paradise
 Snorkeling (per person).
-Use of the facilities of all Palace Resorts Hotels in 
 Cancun and the Riviera Maya (transportation available
 from select resorts). Palace Resorts guests do not
 share exchange privileges at Le Blanc Spa Resort (Day
 pass purchase is required).
-All meals, drinks, taxes (meals and room taxes) and 
 gratuities

SPECIALTY PACKAGE (WEDDING PACKAGE)

COMPLIMENTARY WEDDING PACKAGE


Package Inclusions:
-Wedding Ceremony Location
-*Justice of the Peace or Minister
-White Avant-garde Chairs
-Bridal Bouquet of Roses or Lilies
-Matching Grooms Boutonniere
-Wedding Cake for 35 Guests
-*Blood Analysis Included for Civil Ceremonies
-Domestic Champagne During Ceremony
-Dinner Reservations for the Wedding Party
-Breakfast in Bed the Morning After the Wedding
-CD Player Available for the Ceremony
-Personal Wedding Planner
-Witnesses if Required
-Honeymoon Package
-*An additional fee applies to all civil ceremonies

Please Note:
Sun Palace Resort:
-The Bride and Groom must arrive to the Resort 3 business days prior to the
 ceremony.
-Ceremony location: Beach area
-Administrative/Government fee of $300.00 USD will be applied to all civil
 ceremonies performed by a judge in addition to package cost. Translation
 fees for documents will be charged at the resort according to documents and
 number of pages.
-Symbolic weddings are not legally binding ceremonies.
-Depending on selection of requested flowers, additional costs may apply. Please
 note our onsite flower selection highly depends on the time of year as well as 
 our weekly floral imports. Certain flowers may not be available.
-This is a couples only resort. No children will be allowed.
-Wedding cake included in our collections will be customized for number of guests
 attending ceremony.
-In the case of inclement weather, fireworks presentation will not be extended. No
 credits will be adjusted.
-Musicians's selection is subject to availability.
-Decor included in the collections will be extended exclusively for the ceremony.
-Photography packages are ready within 72 business hours.
-Dinner reservations at selected restaurants up to 15 guests. If you have more
 guests, a private function can be purchased. 
-Upon check-in couples are required to proceed towards the Honeymoon desk in
 order to reconfirm their honeymoon package amenities.
-A penalty of $300.00 USD will be charged to credit card if reservation is cancelled
 within 45 days of the wedding date. 

Please Note:
Document requirements for Symbolic/Vow Renewel ceremonies:
-Picture identification of each one
-Home address and occupation for each one
-Marriage certificate
-Bride and groom must arrive in Cancun at least 3 working days (Monday-Saturday)
 prior to the wedding ceremony to meet with the wedding planner and submit all
 documents. Bride and Groom must arrive to the resort by check-in time (3:00pm)
 or earlier in order to consider day of arrival towards requirement.

Please Note:
Documents required for Civil/Legal ceremonies:
-Home address and occupations (bride and groom)
-Birth certificates (certified copy of each one)
-Valid passports
-Original blood test (to determine Blood type, H.I.V. and S.T.D). Tests must be taken
 at the resort and results are ready within 24 hours (fee of approximately $50.00
 per person applies).  If test is positive, wedding cannot be performed.
-Certified copy of former spouse's death certificate (if applicable)*
-If divorced, a certified copy of divorce decree is required. If divorced more than once,
 please bring each divorce decree. If divorced less than a year, a mandatory 
 pregnancy test must be taken. If test is positive, wedding cannot be performed.
 Additional fees are associated.
-Certified copy of adoption papers (if applicable).
-Tourist ID (provided by customs upon your arrival at Cancun International Airport).
 Please be sure to complete all information correctly on tourist ID, otherwise you may
 need to obtain a new Tourist ID at the Airport.
-Name, age, nationality, home address, occupation, passport, and tourist ID of 4
 witnesses. Witnesses must arrive 2 business days (Monday-Saturday) prior to 
 ceremony. Witnesses must be 18 years or older. If witnesses are not available, 
 Palace Resorts will provide them at no additional cost.
-Bride and Groom must arrive in Cancun at least 3 working days (Monday-Saturday) 
 prior to the wedding ceremony to meet the wedding coordinator and submit all
 documents. Bride and Groom must be at the resort by check-in time (3:00pm) or
 earlier in order to consider day of arrival as the first day.
-The Bride and Groom must not be legally married in order to qualify for our civil
 ceremonies. If they are already married, a symbolic ceremony can be performed.
-Important - if the Bride or Groom's nationality is Mexican, additional documents are
 required. Please advise your wedding sales coordinator. Name on tourist ID, divorce
 decree, birth certificates, and passport must be the same, including spelling.

Please note the Birth Certificates, Divorce Decrees, Death Certificates, adoption
and name change documents become the property of the State of Quintana Roo,
Mexico.

A marriage certificate is provided by the State of Quintana Roo, Mexico for Civil
ceremonies, this is a legal document issued in Spanish. All wedding couples must
contact their local court house for filling requirements. Every State/Country is
different when it comes to filling of foreign marriage documents. Some state/
countries require the certificates to be translated from Spanish to English others
may require additional paper work to be filled. This is the couples' responsibility
and Palace Resorts is not liable for any additional charges that may be associated 
according to the state/country's requirements on supplementary paperwork.

Ceremony cannot be performed unless all documents are in order (no exceptions).
All documents with the exception of passports become the property of the State of
Quintana Roo, Mexico.

All documents must be translated into Spanish at the resort. In order to do this all,
documents presented must be issued in English. If Birth Certificates are not issued
in English, please notify your wedding planner. Additional paperwork will apply.
Cost may very depending on number of pages per document.

SPECIALTY PACKAGE (GOLF PACKAGE (2009))

GOLF PACKAGE (2009)

Booking Dates:       12/24/2007 - 12/23/2009
Travel Dates:        12/24/2007 - 12/23/2009

Package Inclusions:
-Shared cart
-Beverages and snacks at course
-Transportation to and from the course
-The number of nights booked equals the number of total
 rounds of golf passengers will receive (one round of golf
 daily per room). This means that if 2 clients are traveling
 for 7 nights, for example, they will receive 7 rounds of
 golf total, so either one (1) can use all the rounds or
 both can golf at the same time until they've reached the
 total 7 rounds of golf entitled to.

Please Note:
-Tee times can only be reserved 90 days prior to clients'
 arrival by contacting teetimes@palaceresorts.com or by
 fax at 011-52-998-881-6086. Office hours are from
 9:00am-6:00pm/telephone: 011 (52 998) 881-6000
 ext: 4135 or 4136
-Rate applies to all guests sharing the same room 
-Rounds of golf are only transferable to adults sharing the
 same room
-Stays that combine golf and non-golf rates are only allowed
 to book tee times over the golf rate period.
-Unused rounds of golf due to weather conditions or for
 any other reason are nonrefundable. No rain checks will
 be provided.
-Tee times are subject to space and availability.
-Golf package cannot be sold separately
-Children ages 13-17 must be booked as adults to receive
 the golf packages
-Rounds of golf are based on the number of nights booked

Package inclusions are subject to change.

BONUS FEATURES

-Guests staying at Cancun Palace and Sun Palace can now visit 
 the Moon Palace Golf &; Spa Resort via complimentary 
 scheduled transportation. Following are the scheduled 
 departure and return times:
 
 1st departure from Cancun Palace is at 11:00am and from Sun 
 Palace is at 11:15am.

MISCELLANEOUS INFORMATION

Spring Break Policy
Spring Break groups are not allowed at
this resort.
Playacar Spa &; Golf Club
-Playacar Spa &; Golf Club is open 365 days a year 
 from 6:30am until dark. Tee time reservations 
 may be made up to 90 days in advance.

Golf Course Data
-Number of holes            18
-Par                        72
-Yardage                    7144/6639/6239/5697
-Slope ratings              148/136/134
-Course ratings             76.1/73.4/72.8
-Fairways                   419 Bermuda-Greens                     Tiff Dwarf Bermuda
Golf Course Amenities
-Club house                 Pro shop
-Snack bar                  Bag storage
-Practice area              Club rental
-Golf carts

Reservations Information
-Tee times may be reserved in advance at the Playacar Spa &;
 Golf Club by either fax or e-mail. Please send all
 requests to:

Golf Reservations
Fax: 011 (52 998) 881-6089
E-mail: teetimes@palaceresorts.com

-Guests will be required to arrange round trip 
 transportation to the golf course and pick up 
 their Golf vouchers at least 1 day prior to their 
 tee-time reservation at the Chaza Travel hospitality 
 desk, located in the lobby. Guests will not be 
 allowed to play without a Golf Voucher.

-Tee-times must be cancelled at least 48 hours in
 advance to avoid a no-show fee. Fee will  be charged
 as an incidental charge to the guest's hotel bill.

MINIMUM NIGHT STAY REQUIREMENTS

2009
12/24/08-12/23/09, 2-night minimum stay required.

CANCELLATION FEES

2009 
01/04/09-12/23/09, within  3 days, 1-night penalty.