HOTEL INFORMATION

CASTLE HILO HAWAIIAN HOTEL
71 Banyan Drive
Hilo, Hawaii  96720


Distance from Hotel to Town, 1 miles (2 kms). 
Distance from Hotel to Airport, 2 miles (3 kms). 

Located on the shores of Hilo Bay, the Hilo Hawaiian 
offers views of the ocean, Coconut Island and the towering 
peak of 13,700-foot Mauna Kea. As a full service hotel, the
Hilo Hawaiian is one of the perfect headquarters for exploring 
Big Island wonders such as the Hawaii Volcanoes National Park. 
The hotel consists of 286 rooms and 17 suites and some rooms 
are handicap accessible.

HOTEL AMENITIES

Bar                                Tennis (nearby)
Florist                            Safe Deposit Box (front desk)
Golf (nearby) ($)                  Vending Machines (beverages) ($)
Activities Desk                    Laundry Facilities ($)
Beach (nearby)                     Pool
Front Desk (24-hour)               Ice Machines
Sun Deck                           Wake-Up Service
Bakery                             Massage Services ($)
Car Rental Desk                    Restaurant
Gift Shop                          Internet Access ($)
Parking

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above 
may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time: 
Check-in-time: 3:00 pm  Check-out-time: 12:00 pm

Early check-in and late checkout on 
request, and subject to availability.

Children Policy: 
Children 17 and under are free of charge,
when sharing room with 2 paying adults, 
using existing bedding.

Maximum Occupancy: 
Standard Room              - 4 adults or 3 adults and 1 child.
Superior Room              - 4 adults or 3 adults and 1 child.
Deluxe Ocean view          - 4 adults or 3 adults and 1 child.
Junior Suite with 
Refrigerator               - 3 adults or 2 adults and 1 child.
1 Bedroom Banyan Suite     - 5 adults or 3 adults and 2 children.
1 Bedroom Ocean View Suite - 5 adults or 3 adults and 2 children.

Standard, On the banyan side of the hotel where a row of
banyan trees line the main drive. 
Bedding: 1 king bed or 2 double beds. 

Superior, Third floor rooms on the banyan side of the hotel
with views of historic Hilo Town, treetops, and expansive 
Hilo skies. 
Bedding: 1 king bed or 2 double beds. 

Deluxe Ocean View, Views of Coconut Island, 
Hilo Bay, and the Pacific Ocean with Mauna Loa 
as the backdrop. 
Bedding: 1 king bed or 2 double beds. 

Junior Suite, Corner Suite with 
kitchenette, on banyan side of the hotel. 
The room is 736 square feet.
Bedding: 1 king bed. 

1 Bedroom Banyan Suite, Corner suite with 
kitchenette, on the banyan side of the hotel.
Suites are 770 square feet.
Bedding: 2 queen beds. 

1 Bedroom Ocean View Suite, Corner suite with kitchenette, 
overlooking the pool and lawn, featuring views of Coconut 
Island with Mauna Kea as the backdrop. Suites are 784 
square feet and have high-speed Internet access. 
Bedding: 2 queen beds. 

All accommodations include: shower/bathtub combination, crib: ($), lanai
(most accommodations), refrigerator, air conditioning, telephone,
non-smoking accommodations (available on request), maid service (daily),
rollaway bed: ($), clock radio, internet access (high speed): ($),
television (cable) and hairdryer.

($) Denotes a fee may be charged.

Specific bedding and/or special requests are fulfilled 
based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS

Queen's Court Dining Room, Serves breakfast, lunch and dinner as
well as special buffets and Sunday Champagne Brunch. The lounge serves
cocktails and appetizers and the bakery/lunch shop is open from 6am.

Waioli Lounge, located in the lobby, serving cocktails and
appetizers. Open daily from 5pm until closing.

MISCELLANEOUS INFORMATION

General
-Guests will receive a Royal Value Coupon
 Booklet upon arrival at the hotel
-There is a porterage charge payable
 at the hotel upon check out.

MINIMUM NIGHT STAY REQUIREMENTS

No minimum stay information available.

CANCELLATION FEES

2008
01/06/08-12/21/08, within  3 days, 1-night penalty.
12/22/08-01/03/09, within 30 days, 2-night penalty.