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Hilton Waikoloa Village, Kona/ Big Island

Price Level: $$$$

This resort has over 62 acres of unparalleled beauty and luxury. Art treasures and antiques abound and furnishingsare refined yet comfortable.Its 1,240 guest rooms including 57 suites feature spectacu...

 
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Features of this Hotel

HOTEL INFORMATION

HILTON WAIKOLOA VILLAGE
425 Waikoloa Beach Dr
Waikoloa


Distance from Hotel to Airport, 25 miles (40 kms). 

This resort has over 62 acres of unparalleled beauty and 
luxury. Art treasures and antiques abound and furnishings
are refined yet comfortable. Its 1,240 guest rooms 
including 57 suites, feature spectacular tropical views 
and a private lanai and are divided among the 3 low rise 
Ocean, Lagoon, and Palace Towers. Guests reach their rooms
on mahogany canal boat, AC tram car, or stroll the resorts
Museum Walk flanked by Polynesian and Oriental artwork.
 
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HOTEL AMENITIES

Babysitting Services ($)           Beach
Beauty Salon                       Business Center
Car Rentals ($)                    Children's Program
Doctor (on call)                   Dry Cleaning Services ($)
Fitness Center                     Laundry Facilities (coin-operated) ($)
Parking ($)                        Parking (valet) ($)
Sauna                              Scuba Diving
Shops ($)                          Snorkeling
Steam Room                         Sundries Shop
Travel Desk                        Volleyball
Waterslide                         Watersports
Whirlpool

Spa
Spa, on site Kohala Spa, a 25,000 square feet facility offers 
complete self-renewal including fitness, spa treatments, 
nutrition, beauty counseling, health and spiritual growth.

Miscellaneous Amenities
Flamingo Sanctuary

Miscellaneous Amenities: (24)
Meeting / Ballrooms

Miscellaneous Amenities
Deep Sea Fishing

Bars/lounges: (8)
Bars / Lounges

Golf: (2)
Golf, 2 courses on site, 18-hole, championship, The Beach 
Course and The Kings Course. 18 hole seaside putting course.

Miscellaneous Amenities
Wildlife

Tennis Courts: (8)
Tennis Courts

Pools: (3)
3 pools; 1 adults only

Restaurants: (9)
Restaurants

($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above 
may have an additional fee associated with them.
 
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ACCOMMODATION CATEGORIES AND DESCRIPTIONS

Arrival/Departure Time: 
Check-in-time: 3:00 pm  Check-out-time: 12:00 pm

Early check-in and late checkout on 
request, and subject to availability.

Children Policy: 
No charge for children 18 years and younger when 
occupying the same room as their parents using 
existing bedding.

Maximum Occupancy: 
Gardenview                         - 4 guests.
Golfview                           - 4 guests.
Deluxe Mountainview                - 4 guests.
Partial Ocean View                 - 4 guests.
Deluxe Oceanview                   - 4 guests.
Executive Floor Mountain View      - 4 guests.
Executive Floor Partial Ocean View - 4 guests.
Executive Deluxe Ocean View        - 4 guests.
One Bedroom Bay Suite              - 4 guests.
Two Bedroom Bay Suite              - 4 guests.
One Bedroom Executive Bay Suite    - 4 guests.
Two Bedroom Executive Bay Suite    - 4 guests.
One Bedroom Palace Suite           - 4 guests.
One Bedroom Royal                  - 4 guests.
Two Bedroom Royal Suite            - 4 guests.

Gardenview, located in the Palace and the Ocean Tower.
Bedding: 1 king bed or 2 double beds. 
Accommodation amenities include: balcony.

Golfview, located in the Palace and the Ocean Tower.
Bedding: 1 king bed or 2 double beds. 
Accommodation amenities include: balcony.

Deluxe Mountainview, located in the Palace and the Ocean Tower.
Bedding: 1 king bed or 2 double beds. 
Accommodation amenities include: balcony.

Partial Ocean View, located in the 
Lagoon, Palace and the Ocean Tower.
Bedding: 1 king bed or 2 double beds. 
Accommodation amenities include: balcony.

Deluxe Oceanview, located in the 
Lagoon, Palace and the Ocean Tower.
Bedding: 1 king bed or 2 double beds. 
Accommodation amenities include: balcony.

1/1/2008 - 10/18/2008
Executive Floor Mountain View(*), Executive Level rooms in Ocean Tower add the 
convenience of an exclusive concierge staff, complimentary 
continental breakfast and snacks throughout the day, and 
additional in-room amenities. 

1/1/2008 - 10/18/2008
Executive Floor Partial Ocean View(*), Executive Level rooms in Ocean Tower add the 
convenience of an exclusive concierge staff, complimentary 
continental breakfast and snacks throughout the day, and 
additional in-room amenities. 

1/1/2008 - 10/18/2008
Executive Deluxe Ocean View(*), Executive Level rooms in Ocean Tower add the 
convenience of an exclusive concierge staff, complimentary 
continental breakfast and snacks throughout the day, and 
additional in-room amenities. 

One Bedroom Bay Suite(*), 34 suites located in all three towers. 
Approximately twice the size of a standard guest room.
Ocean and/or mountain views. 
Accommodation amenities include: bathroom and living/dining area.

Two Bedroom Bay Suite.(*), Same as 1 Bedroom Bay Suite plus a
connecting room with 2 double beds.

1/1/2008 - 10/18/2008
One Bedroom Executive Bay Suite(*), Located on the 6th and 7th
floors offering Executive Level amenities.

1/1/2008 - 10/18/2008
Two Bedroom Executive Bay Suite.(*), Located on the 5th, 6th and 
7th floors offering Executive Level amenities.

One Bedroom Palace Suite(*), 12 suites located in the Palace 
Tower. Approximately three times the size of a standard 
guest room with one bedroom, one and one-half bathroom. 
Ocean and/or mountain and golf course views. 

One Bedroom Royal(*), 5 suites located in the Palace 
Tower. Approximately four times the size of the standard 
guest room with one bedroom and one and one-half bathrooms
and a separate living room.
View: Ocean. 

Two Bedroom Royal Suite(*), Same as 1 Bedroom Royal Suite plus
connecting room with 2 double beds or 1 king bed.

Executive Floor Amenities:
Executive Floor accommodations are located in the Ocean
Tower and include upgraded amenities.

-Personalized concierge service from 6:30am to 8:00pm
-Complimentary access to Kohala Sports Club &; Spa (maximum 
 2 guests per room)
-Complimentary electronic safe
-Complimentary continental breakfast in the Executive Level 
 Hospitality Lounge located in the Ocean Tower from 6:30am
 to 10:00am 
-Afternoon cookies and beverage service in the Executive
 Level Hospitality Lounge from 12:00pm to 4:00pm
-Honor bar with complimentary hors d'oeuvres from 5:00pm to
 7:00pm in the Executive Level Hospitality Lounge 
-Zip check out
-Nightly turndown service (upon request)
-Private lounge located in the Ocean Tower
-Robes in room
-50% off court time at Kohala Tennis Garden
-Exclusive access to Executive Floors in the Ocean Tower

Please note:
Effective 10/19/08, the Executive Level Amenities/Lounge 
will discontinue the services and amenities provided to the 
guests who have confirmed a reservation in the Executive 
Floor.



(*) Denotes on request basis only, no allotment given.

All accommodations include: coffee maker, telephone (direct dial),
non-smoking accommodations (available on request), rollaway bed (on
request), television (remote controlled, cable), air conditioning, crib
(on request): ($), internet access (high speed): ($), physically
challenged accommodations, safe (in accommodation), clock radio, data
port, turndown service (available upon request), mini-bar, radio and
hairdryer.

Room Service (limited): ($)
Available 6 am - midnight


($) Denotes a fee may be charged.

Specific bedding and/or special requests are fulfilled 
based on availability and cannot always be guaranteed.
 
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FOOD AND BEVERAGE OUTLETS

Palm Terrace, Buffet style dining for breakfast and dinner.

Orchid Cafe, Poolside dining, hamburgers, sandwiches, gourmet
pizzas and fresh seafood. Open for breakfast, and lunch.

Boat Landing Pavilion Food Court, Eat-in or take-out, Variety of
foods for breakfast, lunch and dinner. Evening entertainment.

Lagoon Grill, This is the place to meet and watch the resident
dolphins frolic in the lagoon below, as you enjoy a casual outdoor
lunch.

Malolo Lounge, Menu features are gourmet sandwiches, light salads
and Hawaiian inspired pupus (appetizers). Signature tropical drinks,
with a soon to be famous 'SS Malolo' cocktail. Classic cocktails and an
extensive martini menu. 20 wines by the glass, with a complete selection
of cognacs and ports. Hawaiian and imported draft beers on tap in
addition to a selection of domestic and imported bottled beer. A fine
selection of cigars is displayed in a showcase humidor and available for
cigar aficionados. Entertainment nightly from 9:00pm to midnight.

Dinner Show, Legends of the Pacific, Friday evenings, with exotic
dancers, Pacific Rim music, and a buffet dinner. Limited room service is
available (6 am - midnight).

Donatonis, room on the waterfront. Dinner only, dress code.

Cuisine: Italian.

Imari Restaurant And Sushi Bar, Teppanyaki or a la carte dining.
Dinner only, dress code.

Kamuela Provisional Company, Fresh certified black Angus beef and
island seafood. Dinner only.

Kirin, Chinese specialties including dim sum at lunch. Open for
lunch and dinner.

Cuisine: Chinese.
 
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BONUS FEATURES

-Complimentary Beach and Resort Shopping Shuttle from Main
 Lobby.
-Restaurant patrons who spend a minimum of $50.00 in the Palm
 Terrace, Kamuela Provision Company, Imaris, Orchid Cafe,
 Donatoni's, Lagoon Grill and Malolo Lounge will be able
 to get their parking ticket validated.
-Complimentary Golf Shuttle between Lower Lobby and courses.
-The hotel has a representative at the airport to meet
 arriving flights to help with car rentals, transfers and
 to answer any questions.
 
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MISCELLANEOUS INFORMATION

Dolphin Quest
Hilton Waikoloa Village is not responsible for reservations,
accommodations and/or any part of the Dolphin Quest program.

DOLPHIN QUEST, an educational face to face encounter with 
bottlenose dolphins under the expert guidance of a 
professional staff in their own crystal clear lagoon.

Telephone 1 (808) 886-2875
www.dolphinquest.org

Reservations for Dolphin Quest programs are taken 2 months
to the day in advance. Please note that if the encounters are
full, clients may be waitlisted for every day that the client
would like to participate. There is an excellent chance the
waitlist may be cleared if the clients consider participating 
in the following guidelines:

-Children's encounters are scheduled every day at 3pm. After
 the names of the children holding confirmed times are called, 
 the names on the waitlist will be called to fill any available 
 slots. But, they must be present and checked in to be considered.
-Adult's encounters are scheduled every day at 9:30am, 11am, 
 2 pm and 4 pm. After the names of the adult holding
 confirmed times are called, the names on the waitlist will
 be called to fill any available slots. But, they must be
 present and checked in to be considered.
-Clients should check in at the Dolphin Quest Learning
 Lagoon gift shop every time they are available to
 participate, 30 minutes in advance of the scheduled 
 encounter time. Although there may be several names ahead
 of them on the waitlist, only those present will be
 eligible when the waitlist is read.
-If your client's name is called and they are not checked in
 or present, their name will remain on the list for all the
 days they are waitlisted.
-Dolphin quest reserves the right to change or cancel
 programs

No Smoking Policy
Smoking is prohibited in enclosed or partially 
enclosed facilities open to the public. This includes private 
businesses, areas of employment and facilities owned by the 
state or the counties.

With this law in place, many of the room lanais have been 
converted to non-smoking. Please keep in mind that the hotel 
will make every attempt to provide Lanai smoking floor 
accommodations as requested but will not guarantee same. 
Floors are subject to change.

Smoking is allowed only on the Guest Room Lanais on the
following towers:

Lagoon Tower: Floor 6, Partial Ocean View and Deluxe Ocean
              View rooms (all rooms on the 6th floor)
Palace Tower: Floor 7, Deluxe Mountain View, Partial Ocean
              View and Deluxe Ocean View rooms (all rooms
              on the 7th floor)
Ocean Tower:  Floor 6, Partial Ocean View and Deluxe Ocean
              View rooms (rooms 6054-6093)
              Floor 7, Deluxe Ocean View rooms (rooms
              7040-7053 and 7094-7102)
              Floor 8, Deluxe Ocean View rooms (rooms
              8001-8039)

Early Check-Out Fee
-An early check-out fee has been implemented at Hilton Hawaii.
 If a guest checks out earlier than scheduled, the guest will
 be assessed a one-time fee. The customer will be
 advised of the penalty at the time of check-in and asked to
 confirm his/her check-out date. If the check-out date is 
 changed at time of check-in, there will be no penalty. Any
 changes in the departure date after check-in will result in
 the Early Check-Out Fee being assessed to the guest.

Guaranteed Connecting Rooms
Should clients require connecting rooms in advance and are
willing to guarantee and accept a nightly charge, the hotel
will check availability in advance and, if available, will
confirm.

Fee is $30.00 plus tax per room pair, per night.

The above applies only to those clients desiring advance
guaranteed connecting room and who agree to the charge.
For all other bookings that do not want to guarantee and
pay the fee, the resort will note that the clients are
requesting connecting rooms but understand this is not
guaranteed. If a request for connecting rooms is available
upon arrival, clients will be assigned same at no extra
charge.

Porterage
-Porterage is available for a fee, payable to the hotel
 directly.

Camp Menehune - Children's Program
On a day when you want to relax, let us take care of the 
Menehune (little people)...they won't be bored, and we'll 
return them to you full of stories about their adventures.
Camp Menehune prides itself on providing a safe and fun 
environment for your children, ages 5 through 12.
Reservations are required by the night prior and can be 
made by calling 1 (808) 886-1234 extension 1202. Attire 
should include comfortable day wear, a swimsuit, sunscreen 
and comfortable walking/running shoes. Proof of age may be 
required. Parents/guardians must accompany their children 
to and from Camp. Programs are subject to change depending 
on group size, age and interests or weather. Registration 
forms and waivers are required for Camp participation.  
You may complete these forms at the Registration Desk at 
the Camp Menehune Recreation Room. All camp counselors are 
licensed childcare providers for the State of Hawaii.  
They are trained in first aid and CPR for adults and 
children. Camp supervisors are also licensed lifeguards.

Select from the Day Camp or Night Camp programs, or Contact 
the hotel to get more information.

We also offer Drop By activities at 3:30 pm daily in the 
Menehune Recreation Room, located on the 2nd floor in Ocean 
Tower, which feature an exciting activity at no charge.  
Introduce yourself, and your children, to the counselors' 
program. Reservations are not required and all ages are 
welcome. Note: Parents must accompany children during Drop 
By activities.
 
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MINIMUM NIGHT STAY REQUIREMENTS

2008
12/26/08-01/03/09, 4-night minimum stay required.
 
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CANCELLATION FEES

2008
12/20/07-12/25/08, within 3 days,  1-night penalty.
12/26/08-01/03/09, on or after 11/30/08, 1 night stay will receive a 1-night penalty.
                                         2-3 night stay will receive a 50% penalty.
                                         4 nights or longer will receive a 4-night penalty. 
 
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