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  Cancun Palace
Blvd Kukulcan Km 14.5 Hotel Zone
Cancun, Q Roo 77500
Distance from Hotel to Town, 10 miles (16 kms). Distance from Hotel to Airport, 11 miles (18 kms). After a complete renovation, this property has new facilities and guestrooms that speak of sophistication and modern design. More guestrooms will be added, including Presidential Suites that will greatly please its guests. Spa facilities will offer a gateway for relaxation and serenity, and the beauty salon and boutique will also boast a new look. Guests who like to remain active during vacation will enjoy the renovated gym, while a redesigned pool will certainly make a splash with children and adults. The renovation also includes four fine restaurants, one of them overlooking the beach, plus a kid's club.
Hotel Amenities (back to top)
Miscellaneous Amenities • Non-motorized Watersports at Sun Palace's Marina • Teen Club (13-17) • Kid's Club (4-12) Wireless Internet service is offered in both public areas and guestrooms at no cost for guests using their laptops. If a guest needs to use the computer located in the business center, then they must pay the applicable fee. ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them. Accommodation Categories and Descriptions (back to top)
Arrival/Departure Time: Check-in-time: 3:00 pm Check-out-time: 12:00 pm Early check-in and late checkout on request, and subject to availability. Children Policy: Children 3 and under are free of charge, when sharing room with 2 paying adults. Children 4 to 17 years old pay a child's rate, when sharing room with 2 paying adults. Maximum Occupancy: 2010 Superior Deluxe Lagoon View* - 4 adults or 2 adults with 2 children. • Deluxe Room Resort View* - 4 adults or 2 adults with 2 children. • Superior Deluxe Oceanview* - 4 adults or 2 adults with 2 children. Concierge Level - 2 adults. Deluxe Family room - 4 adults with 2 children or 2 adults with 4 children including infants. *A 5th body in the room will be allowed to stay in the same room with 4 guests if it is an infant (ages 0 to 3 years). Superior Deluxe Lagoon View, Double Jacuzzi in the room, private balcony with chairs and table, in room wine and fruit, 430 square feet. Number of accommodations: 50 Bedding: 1 king bed or 2 double beds. Deluxe Room Resort View, Double Jacuzzi, in room wine and fruit, private bath with shower only, balcony with 2 chairs & table, views of resort or common areas, 430 square feet. Bedding: 1 king bed or 2 double beds. Superior Deluxe Oceanview, Double Jacuzzi, in room wine and fruit, private bath with shower only, balcony with 2 chairs & table, 430 square feet. Bedding: 1 king bed or 2 double beds. View: Ocean. Concierge, Located on the top floors with ocean view, double Jacuzzi, in room wine and fruit, private bath with shower only, balcony with chairs and a table, liquor dispenser with premium upgraded brands of liquor, aromatherapy menu, two 25 minute massage at the beach, Spa or treatment rooms (location varies per resort), 24 hour room service from restaurants to create a "special menu", nightly petit fours, pillow menu, nightly turndown service, exclusive concierge phone service, wireless internet, 430 square feet. No children are allowed in this room category. Number of accommodations: 6 Bedding: 1 king bed. Deluxe Family Room, 2 connecting Superior Deluxe rooms, room one has 1 king size bed, room two has 2 double beds, balcony with chaise lounge, chairs & table, video game player in room with selection of games (upon request), movie selections (upon request), welcome amenities for family, "Fun in the Sun Bucket Kit", mini bar stocked with kid friendly drinks and snacks, mini bathrobes and slippers, children's room service, menu children's bath products, family guide with activity schedules. View: Lagoon. Please Note: • Concierge Level Inclusions 2010: • Liquor dispenser contains premium, upgraded brands of liquor • Luxury bath amenities • Two 25 minute massages at the beach, Spa or treatment rooms (location varies per resort). • Bathrobes and slippers. • Digital safe (laptop size) • Espresso/American coffee maker -iPod dock/radio/alarm clock • Pillow menu • Aromatherapy menu • Professional hair dryer • Nightly petit fours -24 hour room service with select restaurant menu items to create "Special Menu" • Nightly turndown service guaranteed • Exclusive concierge phone service • Private check in and check out • Late check out and early check in subject to availability. All accommodations include: iron, ironing board, purified water, room service (24-hour), hairdryer, telephone (direct dial), television (satellite), air conditioning (individual climate control), coffee maker and safe (in accommodation). Miscellaneous Amenities -mini bars (in Superior rooms only) -in room liquor dispenser -70% ocean view and 30% lagoon Nichupte view Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed. Food and Beverage Outlets (back to top)
Beach Bar, Snack service available. General Opening Hours: 10:00am-5:00pm Lobby Bar General Opening Hours: 10:00am-1:00am Pool Bar, Two pool bars with snack service available from 11:00am until 5:00pm. General Opening Hours: 10:00am-5:00pm Terraza Bar General Opening Hours: 10:00am-5:30pm El Mercado, International restaurant that is open form Continental and buffet breakfast and buffet lunch and dinner.Wet clothing or uncovered swimwear not allowed. Frida, Mexican dinner is a la carte. Wet clothing or uncovered swimwear not allowed. Cuisine: Mexican. General Opening Hours: 6:00pm-11:00pm Leonardo, serving Italian cuisine a la carte for dinner. Cuisine: Italian. Miyako, Oriental dinner a la carte. Teppanyaki tables (Japanese-style grill) are available. The reservations desk is located in the lobby by the check-out desk. Please note that reservations will only be taken for the Teppanyaki tables and are only accepted directly at the resort. Wet clothing or uncovered swimwear not allowed. General Opening Hours: 6:00pm-11:00pm The Steak, Steakhouse restaurant. Lunch buffet, snacks, and a la carte dinner. Wet clothing or uncovered swimwear not allowed. Cuisine: Steaks. General Opening Hours: 6:00pm-11:00pm Add-On Package (Complimentary Anniversary Amenity 2009/2010) (back to top)
COMPLIMENTARY ANNIVERSARY AMENITY 2009/2010 Booking Dates: 07/21/2009 - 12/23/2010 Travel Dates: 07/21/2009 - 12/23/2010 Package Inclusions: • Mini Anniversary cake Add-On Package (Complimentary Silver & Gold Anniversary 2009/2010) (back to top)
COMPLIMENTARY SILVER & GOLD ANNIVERSARY PACKAGE 2009/2010 Booking Dates: 07/21/2009 - 12/23/2010 Travel Dates: 07/21/2009 - 12/23/2010 Package Inclusions: • Bottle of sparkling wine • Fruit basket • Romantic candlelit dinner at select restaurants • Late check out until 6:00pm (upon request and subject to availability) Please Note: • The complimentary anniversary package is combinable with all optional Honeymoon/Anniversary Packages. Add-On Package (Golf/Spa Package 2010) (back to top)
GOLF/SPA PACKAGE 2010 Booking Dates: 05/13/2009 - 12/23/2010 Travel Dates: 12/24/2009 - 12/23/2010 Package Inclusions: • One round of golf or one select spa treatment per adult, per night. • Transportation to and from the following golf courses are included: Playacar Spa & Golf Club, Riviera Cancun Golf & Resorts and Moon Spa & Golf Club. • Rounds of golf include beverages, snacks and shared cart. Please Note: • Tee times and spa treatments can be reserved 90 days prior to client's arrival. • Available spa treatments included in this package are: • Aroma Reflexology (50 minutes), Sport Massage (50 minutes), Zen Shiatsu (50 minutes), invigorating leg & foot massage (25 minutes) plus refresher facial (25 minutes), face, head & shoulder acupressure (25 minutes) plus refresher facial (25 minutes), body scrub (25 minutes) plus manicure or pedicure (25 minutes). • Tee times can be reserved 90 days prior to client's arrival. • They ran be prearranged by contacting teetimes@palaceresorts.com or by fax at 011-52-998-193-2011. Office hours are from 7:00am-8:00pm. Telephone: 011-52-998-193-2010 ext. 8760 • All adults sharing the same room must reserve the Golf/Spa Package. It can not be sold separately. • Golf/Spa Package is interchangeable and can be used in any combination once per day. Number of green fees and select spa treatments are based on number of nights booked. • Unused rounds of golf or spa treatments for any reason including weather conditions are non-refundable. No rain checks will be provided. • Children ages 13 to 17 must be booked as adults to receive the Golf/Spa Package. • Tee time and spa reservations are subject to space and availability. • Stays that combine Golf/Spa and non Golf/Spa Package rates are only allowed to book their included tee times and select Spa treatments during the portion of their stay paying the Golf/Spa Package rate. Add-On Package (Honeymoon & Anniversary Package 2010) (back to top)
HONEYMOON & ANNIVERSARY PACKAGE 2010 Booking Dates: 05/13/2009 - 12/23/2010 Travel Dates: 12/24/2009 - 12/23/2010 Package Inclusions: • Mini honeymoon cake • Bottle of sparkling wine • Romantic candlelight dinner for 2 • Resort honeymooners t-shirts -10% gift shop discount • Honeymoon desk -6:00pm check out (upon request & subject to availability) • Breakfast in bed (upon request) Please Note: • Honeymoon couples must present proof of marriage within the past year. • After honeymoon couple checks in at the front desk, couple will be directed to the honeymoon desk, welcomed and reserve their candlelight dinner. The additional amenities will be delivered to their room. All honeymoon amenities apply to U.S. and Canada. Add-On Package (Optional Deluxe 2009/2010) (back to top)
OPTIONAL DELUXE PACKAGE 2009/2010 Booking Dates: 07/14/2009 - 12/23/2010 Travel Dates: 07/14/2009 - 12/23/2010 Package Inclusions: • Two 50 minute holistic massages in couples' Spa suite. For Isla Mujeres Palace, the spa treatments will be done in individual suites at the resort. For Aventura Cove Palace, guests have the option of doing the spa treatments in a couples' suite at the neighboring Aventura Spa Palace. • Medium flower arrangement • King bed guaranteed • Chocolate covered strawberries • Keepsake bathrobes and slippers • In room aromatherapy with fragrance menu • Intimate candlelit rose petal bath in Jacuzzi • Tour for two: Lobster Dinner Cruise (roundtrip transportation included) Add-On Package (Optional Golf Tour 2009/2010) (back to top)
OPTIONAL GOLF TOUR 2009/2010 Booking Dates: 07/15/2009 - 12/23/2010 Travel Dates: 07/15/2009 - 12/23/2010 Package Inclusions: • One round of golf at each of these exclusive golf courses: Moon Spa & Golf Club, Riviera Cancun Golf & Resorts or Playacar Spa & Golf Club. • Golf shoes, golf balls, and transportation to and from the golf courses are included. • Rounds of golf include beverages, snacks & shared cart. Please Note: • Palace Passport 30% discount on green fees does not apply to Golf Tour Package. • Golf Tour package available to Palace Resorts guests ONLY. • Tee times can be reserved up to 90 days prior to client's arrival. Available tee times can be pre-arranged at toursinfo@palaceresorts.com or by fax at 011 52-998-193-2011. Office hours are from 7:00am to 8:00pm. Telephone: • 011-52-998-193-2010 Ext. 8760. • Unused rounds of golf for any reason including weather conditions are non-refundable. No rain checks will be provided. Add-On Package (Optional Romance Package 2009/2010 ) (back to top)
OPTIONAL ROMANCE PACKAGE 2009/2010 Booking Dates: 07/14/2009 - 12/23/2010 Travel Dates: 07/14/2009 - 12/23/2010 Package Inclusions: • Two 25 minute back massages • Small flower arrangement • King bed guaranteed • Chocolate covered strawberries • Keepsake bathrobes and slippers • In-room aromatherapy with fragrance menu Add-On Package (Optional Ultra Romance 2009/2010 ) (back to top)
OPTIONAL ULTRA ROMANCE PACKAGE 2009/2010 Booking Dates: 07/14/2009 - 12/23/2010 Travel Dates: 07/14/2009 - 12/23/2010 Package Inclusions: • Holistic Spa Package. Includes 25 minute body scrub, 50 minute Holistic Massage, and 25 minute Refresher Facial • Large flower arrangement • King bed guaranteed • Chocolate covered strawberries • Keepsake bathrobes and slippers • In room aromatherapy with fragrance menu • Intimate candlelit rose petal bath in Jacuzzi • Mini honeymoon cake • In room romantic dinner available once per stay • Tour for two: Tour to Xcaret (roundtrip transportation included) Add-On Package (Unlimited Golf Package 2010) (back to top)
UNLIMITED GOLF PACKAGE 2010 Booking Dates: 05/13/2009 - 12/23/2010 Travel Dates: 12/24/2009 - 12/23/2010 Package Inclusions: • Unlimited rounds of golf per adult per stay • Transportation to and from the courses (Playacar Spa & Golf Golf & Resorts and Moon Spa & Golf Club) • Beverages and snacks at course • Shared cart Please Note: • Tee times can be reserved 90 days prior to client's arrival. • They ran be prearranged by contacting teetimes@palaceresorts.com or by fax at 011-52-998-193-2011. Office hours are from 7:00am-8:00pm. Telephone: 011-52-998-193-2012 ext. 8760 Specialty Package (All Inclusive Features 2010) (back to top)
ALL INCLUSIVE FEATURES 2010 Booking Dates: 05/13/2009 - 12/23/2010 Travel Dates: 12/24/2009 - 12/23/2010 Package Inclusions: • Luxurious accommodations • Fine dining • Delicious snacks • Top shelf drinks -24 hour room service • Non motorized water sports at select locations • Sensational daily & nightly entertainment • Wireless internet • Unlimited phone calls within Mexico and to the Continental U.S. and Canada. Some restrictions apply. • Included internet use (30 minutes) in the business center, per room/per stay • Taxes & gratuities • Unlimited select tours (per person): Chichen Itza, Coba, Tulum/Xpu-Ha, Isla Mujeres, Wet'n Wild Water Park and Zip Line at Holkan Kingdom Park. The unlimited tours are subject to change and/or may be discontinued without prior notice. • Use of the facilities of all Palace Resorts in Cancun, Riviera Maya, Cozumel and Isla Mujeres (Transportation available from select resorts). Palace Resorts guests do not share exchange privileges at Le Blanc Spa Resort (Day pass purchase is required). Package inclusions are subject to change. Bonus Features (back to top)
-Guests staying at Cancun Palace and Sun Palace can now visit the Moon Palace Golf & Spa Resort via complimentary scheduled transportation. Following are the scheduled departure and return times: • 1st departure from Cancun Palace is at 11:00am and from Sun Palace is at 11:15am. Miscellaneous Information (back to top)
Playacar Spa & Golf Club • Playacar Spa & Golf Club is open 365 days a year from 6:30am until dark. Tee time reservations may be made up to 90 days in advance. General Cancun Palace offers scheduled transportation to Moon Palace Golf & Spa Resort. Guests need to be at the public relations desk 30 minutes prior to departure. Seats provided on a first come first served basis. Subject to availability. Tickets are allocated at departure time and must be shown when boarding the returning bus. Limited spaces available. This service is only available for Cancun Palace Resort guests. Boarding with luggage is not permitted. Children's Programs • The kid's/teen's club is open and all services are available including the kid's pool, featuring slides and water activities for children ages 4-11. Golf Course Amenities • Club house Pro shop • Snack bar Bag storage • Practice area Club rental • Golf carts Golf Course Data • Number of holes 18 • Par 72 • Yardage 7144/6639/6239/5697 • Slope ratings 148/136/134 • Course ratings 76.1/73.4/72.8 • Fairways 419 Bermuda • Greens Tiff Dwarf Bermuda |
