Sandals Royal Caribbean Resort & Private Island
Mahoe Bay
Montego Bay, Jamaica, W.I.

Distance from hotel to Dunn's River Falls in Ocho Rios, 90 minutes. Distance from hotel to town, 15 minutes. Distance from hotel to Sangster's International Airport, 10 minutes.  

Combining old-world Caribbean charm with British traditions of a bygone era, such as afternoon tea and breakfast in bed, this resort provides a romantic escape in a Georgian- style Great House setting. Spend the day lounging at Sandals Cay, the resorts' private island or indulge in a treatment at the full-service Red Lane Spa. Dine at your choice of seven specialty restaurants and experience unparalleled luxury in the new Swim-Up Suites with Butler Service and 24-hour room service. Plus, with Sandals exchange privileges, resort guests can enjoy all the amenities and services at two neighboring Sandals properties.  

Hotel Amenities (back to top)
  • Bar (swim-up) (2)
  • Cabanas (beach)
  • Chess (giant outdoor)
  • Currency Exchange
  • Internet Access (wireless) ($)
  • Laundry Services ($)
  • Multilingual Staff
  • Nurse Station
  • Pools (5)
  • Shop (photo) ($)
  • Shuffleboard
  • Taxi Services ($)
  • Wedding Coordinator ($)
  • Whirlpools (5)

Saunas: (2) Located in Fitness Center Tours & Excursions: ($) Island Excursions: Booked through the Tour Desk. The desk is open daily 8:00am-6:00pm. Fitness Center Fully equipped and air conditioned fitness center. They also offer land and water aerobic classes. Beverage Service (poolside) Beachside and poolside cocktail service is now available at all Sandals Resorts. Miscellaneous Amenities Exchange Bureau Watersports Canoeing Aqua-trykes Paddleboats Glass Bottom Boats Kayaking Scuba Diving ($) Snorkeling Sail Boating Catamarans Windsurfing Activities On Land: Basketball Indoor/Outdoor Chess Dart Bocci Ball Volleyball Board Games Cards Outdoor Checkers Croquet Shuffleboard Billiards Day/Night Tennis Horseshoes Table Tennis Services: ($) Available Services (not included in the package): Beauty Salon Videography Photography Dry Cleaning  

• Island Excursions: Booked through the Tour Desk. The desk is open daily 8:00am-6:00pm.  

• Telephone: A credit card imprint or cash deposit is needed to activate phone line. Scuba Diving: ($) Please be advised that guests will be charged additional fees for scuba diving services at all Sandals Resorts. Scuba Diving Fees: The following SCUBA dives are at an additional cost Discover Scuba Diving (Resort Course), Night Dives, and PADI Scuba Dive Certification. Please Note:  

• If a guest does both the resort course and the certification, the charges are combined at an additional cost per person.  

• The resort course is valid for one year at any Sandals or Beaches Resort.  

• These fees will be charged at the resort. Additional Information regarding the SCUBA Resort Course:  

• For guests who are not certified or would like to scuba for the first time, Sandals/Beaches offer a resort course (a fee applies to guests who require the SCUBA resort course).  

• To qualify guests must pass a water skill check, meet medical requirements and fill out a liability release.  

• After completing the course, guests will be allowed one tank dive (of approximately 30 feet) per day (subject to availability and weather conditions). Airport Transportation Complimentary airport transfers are offered to/from Sangster International Airport, Montego Bay. Spa: ($) Red Lane Spas offer classic European Spa services with a distinctive Caribbean flair, using all-natural organic products made from nourishing tropical ingredients. The Tropical Nail Bar offers a shimmering palate of eco-vegan nail lacquers and glistening Shellac nail treatments. Open from 8:00am to 8:00pm. ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 11:00 am  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• No children permitted, this is an adult only resort. Minimum age to check in is 18 years old.  

Maximum Occupancy:  

• Maximum occupancy 2 adults for all accommodations.  

Please Note:  

• All accommodation categories feature king sized beds.  

Royal Deluxe, Large rooms reflecting a tropical Jamaican decor with a sitting area within the room. Set above the Porte Cochere and lobby, offering limited views. There is no balcony. Refrigerator with juices, water and soft drinks. Location: 2nd floor of the Carisbrooke Building. View: Partial Garden View.  

Royal Premium, Rooms with rich hardwood furniture, offering variety of views from lush and exotic gardens to pool. Refrigerator with juices, water and soft drinks. Location:  

• 1st and 2nd floors of the Arundel Block and 2 rooms in the Edinburgh Building. View: Garden or Pool.  

Royal Grande Luxe, Large rooms set back from the beach offering mahogany furnishings. All are fronted by manicured lawns and gardens. There is a short walk to the beach. All rooms have a large patio. Refrigerator with juices, water and soft drinks. Location: 1st floor of the Glamis Block.  

Royal Grande Luxe Semi-private Poolview, Large room offering exclusive mahogany furnishings. Expansive bathroom with his and her vanities and Jacuzzi tub. All rooms have a large patio or balcony and a view of the secluded south pool. Refrigerator with juices, water and soft drinks. Location:  

• 1st and 2nd floors of the Caernarvon Block. View: Pool view, manicured lawns and garden.  

Royal Grande Luxe Beachfront, Well appointed rooms situated on the beach, with a beautiful view of the crystal clear water of the Caribbean Sea. All rooms have either a balcony or patio. Refrigerator with juices, water and soft drinks. Location: 1st and 2nd floors of the Balmoral and Sandringham Blocks and the 2nd and 3rd floors of the Windsor Block. View: Beach or Ocean.  

Royal Honeymoon Luxury Beachfront Concierge Room, Tucked away in a lush tropical oasis, these romantic rooms are appointed with hand-carved mahogany four-poster beds and lavish Jacuzzi tubs with a panoramic view of the ocean. All rooms have either a patio or balcony in the calm and traditional Kensington Building, with its quiet East Pool area. Location: 1st, 2nd and 3rd floors of the Kensington Block. {CA}{BS} View: Ocean, Beach and/or East Pool  

Honeymoon Concierge Beachfront Walkout Room, Well-appointed rooms with mahogany furnishings and a four poster king-size bed. Rooms are located on the beach and have views of the crystal clear waters of the Caribbean and include "suite concierge service". Location: 1st floor of the Windsor and Balmoral Blocks.{CA}{BS} View: Beach and Ocean.  

Royal Beachfront One Bedroom Suite With Butler Service, . Elegant one-bedroom suites in a location that reminds guests as to why they have come to the Caribbean. The newly refurbished one-bedroom suites feature a king bed with a marble bathroom adjacent to the intimate living area, all rooms feature two plasma televisions. All Royal Beachfront One Bedroom Suites have either a patio or large balcony. Location: 1st and 2nd floors of the Balmoral Block. {CA}{BS} View: Ocean, Beach and/or East Pool.  

Royal Honeymoon Crystal Lagoon Suite Extraordinaire, These wonderful suites feature a balcony that overlooks the resort's crystal lagoon. Indoors, the suites feature the ultimate in luxury, showcasing a mahogany four-poster bed, an amazing bathroom with marble and handcut mosaic tile accents, a whirlpool, his and her vanities, and view the rest of the world via flat screen televisions. Location: 2nd floor of the St. James Block.{CA}{BS} View: Crystal Lagoon and Garden.  

Royal Honeymoon Walkout Crystal Lagoon Swim-up Suite Extraordinaire, . Some of these wonderful suites feature a secluded patio surrounded by lush Caribbean vegetation that opens onto the resort's crystal lagoon where lovers can dip their toes into the soothing waterway. Indoors, the suites feature the ultimate in luxury, with a four-poster mahogany bed, the marvelous bathroom is graced with marble and hand-cut mosaic tile accents, plus a whirlpool, his and her vanities and view the rest of the world via flat screen televisions. Location: 1st floor of the St. James and the Buckingham Blocks.{CA}{BS} View: Crystal Lagoon and Garden.  

Royal Honeymoon Oceanview Crystal Lagoon Suite Extraordinaire, . These wonderful suites feature a balcony that overlooks the resort's crystal lagoon. Relax on the balcony and access the crystal lagoon when you're ready to dip your toes into the soothing waterway under the warm Caribbean sun. Indoors, the suites feature a four-poster mahogany bed, a bathroom graced with marble and hand-cut mosaic tile accents, a whirlpool, and flat screen televisions. Location: 2nd floor of the Buckingham Block.{CA}{BS} View: Ocean, Crystal Lagoon and Garden.  

Grande Romeo & Juliet Honeymoon Private Stairway One Bedroom Crystal Lagoon Suite (ps), . Magnificent one bedroom suites offer an expansive living room complete with 42" plasma television, separate bedroom with 37" plasma television, fine mahogany furnishings, tiled floors, whirlpool bath and walk-in shower. Suites feature an oversized balcony overlooking the crystal lagoon and a private stairway entrance leading down to the crystal lagoon. Location: 2nd floor of the Clarence Block.{CA}{BS} View: Ocean, Crystal Lagoon and Garden.  

Grande Romeo & Juliet Honeymoon Swim-up One Bedroom Crystal Lagoon Suite W/ Private Entrance, . Magnificent one bedroom suites offer zero-entry access to a crystal lagoon. Suites offer an expansive living room complete with 42" plasma television, separate bedroom with 37" plasma television, fine mahogany furnishings, tiled floors, whirlpool bath and walk-in shower. Suites feature an oversized patio leading directly into the crystal lagoon. Location: 1st floor of the Clarence Block.{CA}{BS} View: Crystal Lagoon and Garden.  

Grande Romeo & Juliet Honeymoon Penthouse Oceanview One Bedroom Crystal Lagoon Suite (ph), . Magnificent one bedroom suites offer an expansive living room complete with 42" plasma television, separate bedroom with 37" plasma television, fine mahogany furnishings, tiled floors, whirlpool bath and walk-in shower. Suites feature an oversized balcony overlooking the crystal lagoon and beautiful ocean views. Location: 3rd floor of the Clarence Block.{CA}{BS} View: Ocean, Crystal Lagoon and Garden.  

{BS} Denotes a category that includes Butler Service. {CA} Concierge Accommodations offers Suite Concierge Service.  

Concierge room amenities include: same inclusions as rooms plus, dedicated suite concierge center open daily from 8:00am-8:00pm, preferred check-in for all guests including champagne upon arrival, specially trained concierge to assist with guests' every need, four poster bed, extended sitting area, bath or Jacuzzi tubs & bath robes, in room bar and 24 hour room service.  

Breakdown of Accommodations by Sections:  

• Accommodations at the Crystal Lagoon Swim-up Suites Section:  

• Grande Romeo & Juliet Honeymoon Swim-up One Bedroom Crystal Lagoon Suite with Private Entrance  

• Grande Romeo & Juliet Honeymoon Penthouse Oceanview One Bedroom Crystal Lagoon Suite  

• Grande Romeo & Juliet Honeymoon Private Stairway One Bedroom Crystal Lagoon Suite  

• Royal Honeymoon Oceanview Crystal Lagoon Suite Extraordinaire  

• Royal Honeymoon Walkout Crystal Lagoon Swim-up Suite Extraordinaire  

• Royal Honeymoon Crystal Lagoon Suite Extraordinaire  

Accommodations at the Royal Village:  

• Royal Beachfront Suite  

Accommodations at the Caribbean Village:  

• Honeymoon Concierge Beachfront Walkout Room  

• Royal Honeymoon Luxury Beachfront Concierge Room  

• Royal Grande Luxe Beachfront  

• Royal Grande Luxe Semi-private pool view  

• Royal Grande Luxe  

• Royal Premium  

Amenity Kit extra large  

Room Service 24 hour room service is available to all Suite Concierge and Butler level guests.  

Physically Challenged Facilities Special equipment for physically challenged guests available.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Bamboo Shack, Outdoor Jamaican buffet with island jerk and salad bar.  

Lunch Hours: 12:00pm to 3:00 pm  

Dress Code: Resort Casual.  

Tea Room, Continental breakfast from 4:00am to 7:00am.  

Dress Code: Resort Casual.  

Mariner's Beach Grill, Local beach grill offering Jamaican specialties, light lunch, midnight snacks from 10:00pm to 3:00am.  

Lunch Hours: 10:00am to 6:00pm  

Dress Code: Resort Casual.  

The Cricketers, Air conditioned, indoor dining. Seating Capacity:  

• 60. Type of Cuisine: English Pub Fare. Dinner is a la carte.  

Dinner Hours: 6:00 pm - 10:00 pm  

Dress Code: Resort Casual.  

Le Jardiniere(*), Outdoor dining. Seating Capacity: 40. Dinner a la carte.  

Cuisine: French.  

Dinner Hours: 6:00pm to 10:00pm  

Dress Code: Resort Evening Attire.  

(*) Denotes reservation is required.  

Regency Suite, Indoor or outdoor dining. Seating capacity: 160. Buffet for breakfast and lunch. Dinner is a la carte.  

Cuisine: International.  

Breakfast Hours: 7:30am - 10:30am Lunch Hours: 12:30pm - 2:00pm Dinner Hours: 6:00pm - 9:30pm  

Dress Code: Resort Casual.  

Royal Thai(*), Indoor dining, not air-conditioned. Offering an authentic Thai experience on our own private island. Guests are requested to be at Watersports Pier 15 minutes before seating for transportation on the 40 foot Wayang Doll. Seating Capacity: 40.  

Cuisine: Thai.  

Dinner Hours: 6:00 pm and 8:00 pm  

Dress Code: Resort Casual.  

(*) Denotes reservation is required.  

The Pavilion, Outdoor dining. Seating Capacity: 36. Dinner is a la carte.  

Cuisine: Jamaican.  

Dinner Hours: 6:00pm - 9:00pm  

Please Note:  

• Dress Code:  

• Resort Casual Attire - Dress shorts or jeans, swimwear must be covered, no bare feet. Resort Evening Attire - Dress pants for men, shirts with sleeves and collar, dress shoes.  

Additional Dining Information:  

• British-style afternoon tea served daily. -24 hour room service as a part of the exclusive Suite Concierge Service  

Dine Around Montego Bay:  

• Complimentary transfers with full exchange privileges to Sandals Carlyle and Sandals Montego Bay offering a total of 11 additional dining options.  

Add-On Package (Honeymoon / Romance 11-13) (back to top)

HONEYMOON / ROMANCE PACKAGE 2011-2013 These honeymoon packages allow guests to customize their honeymoon into an unforgettable experience. These packages are at an additional cost.  

Booking Dates: 08/10/2011 - 12/31/2013 Travel Dates: 08/10/2011 - 12/31/2013  

Package Inclusions:  

• Exclusive private transfer from airport with fruit, champagne and chocolate  

• Private four-course dinner ocean side for two  

• Breakfast in bed for one morning during the stay  

• Rose petal bath for two  

• Couples champagne massage (50 minutes) -"Me and My Honey Journal" - Scrapbook and Honeymoon photo session**  

• One complimentary 5 x 7 honeymoon photograph  

• Romantic Sunset Cruise (varies by resort)  

• Private picnic for two (picnic locations vary by resort)  

• Massage lesson at Red Lane Spa  

Please Note:  

• This package applies to all Sandals & Beaches Resorts except for Sandals Emerald Bay, Great Exuma, Bahamas  

• Each resort has a private place for guests to enjoy their picnic, either in the gardens or beach or the Offshore Islands at Sandals Royal Bahamian and Sandals Royal Caribbean (the locations vary by resort) -(**)"Me and My Honey" is a Sandals Scrapbook and will be distributed on-island for guests to receive during their stay  

Add-On Package (Renewal of Vows) (back to top)

RENEWAL OF VOWS PACKAGE  

Package Inclusions:  

• Cake and champagne -5"x7" photograph  

• Commemorative certificate  

• Boutonniere for Groom  

• Bouquet for Bride  

• Marriage Officer  

• Services of Wedding Consultant  

Please Note:  

• Renewal of Vows Package based on Bride, Groom and (2) Guests.  

• Renewal of Vows Package has an additional fee.  

• Renewal of Vows Package is based on stays of (7) nights or longer.  

• Promotional categories are not included.  

Payment Policy Changes for Renewal of Vows effective 06/01/07:  

• Deposit of $200.00 due within 7 days from when booking is made  

• For Jamaica properties this deposit will be considered full payment  

• Full balance due 60 days prior to the client's arrival date  

• Fees are non-refundable as of 45 days prior to the arrival date  

• For group bookings of 10 or more rooms the above rate will be included as part of the wedding package  

Martha Stewart Wedding Package Information:  

• As of 01/01/10, all Sandals and Beaches Resorts will feature Martha Stewart Weddings. Available in six Caribbean-inspired themes, these weddings will leverage Martha Stewart's expertise in wedding planning and Sandals Resorts' reputation as one of the leaders in the luxury resort arena. A la carte items or "finishing touches" such as personalized cake toppers, welcome gifts and candy buffets - will also be available for guests to help make their weddings unforgettable.  

All wedding themes include a table for bride and groom plus two guests. Additional tables for guests (up to 8 guests per table) are available at an additional cost.  

Please see below for more detailed information on the new wedding themes that are available.  

Add-On Package (Vision In White 10-11) (back to top)

Vision In White Wedding Package 2010-2011 This is one of the Martha Stewart Wedding Packages.  

Booking Dates: 11/12/2009 - 12/31/2011 Travel Dates: 01/01/2010 - 12/31/2011  

The classic white wedding you've always envisioned takes on a dreamier quality when transported to a lush island setting. Hints of eyelet and lace grace every detail, from the party favors to the desserts. You have the choice of an elegant white cake or cupcakes, both decorated with doily accents. White pillar candles wrapped in eyelet fabric cast a soft, romantic glow over the reception table for an exquisite setting you'll remember for a lifetime.  

Add-On Package (Flutter of Romance 10-11) (back to top)

Flutter of Romance Wedding Package 2010-2011 This is one of the Martha Stewart Wedding Packages.  

Booking Dates: 11/12/2009 - 12/31/2011 Travel Dates: 01/01/2010 - 12/31/2011 Create a day filled with joyful romance and a playful spirit when you choose the Flutter of Romance wedding.  

• Pretty butterflies add a touch of whimsy to menus and place cards, and they also top the pale pink cake or round mini-cakes for a look that's charming and sweet.  

• The bridal bouquet, boutonniere, and centerpieces are made up of rosy pink and red flowers that coordinate beautifully with the rest of the decor.  

Add-On Package (Seaside Serenade 10-11) (back to top)

Seaside Serenade Wedding Package 2010-2011 This is one of the Martha Stewart Wedding Packages.  

Booking Dates: 11/12/2009 - 12/31/2011 Travel Dates: 01/01/2010 - 12/31/2011 Capture the romantic spirit of the ocean's sweet, flowing melody with the Seaside Serenade wedding, featuring accents inspired by the sun, sand, and surf of an island oasis. Exchange vows under a bamboo ceremony arch, strung with strands of capiz shells, then enjoy your reception at a beautiful table set with seashell, coral, and sand accents.  

• You have the choice of an aqua fondant cake with white coral accents or cupcakes topped with white sugar seashells. Every delightful detail, in white, aqua, and coral, evokes the natural beauty of a seaside celebration.  

Add-On Package (Chic & Natural 10-11) (back to top)

Chic & Natural Wedding Package 2010-2011 This is one of the Martha Stewart Wedding Packages.  

Booking Dates: 11/12/2009 - 12/31/2011 Travel Dates: 01/01/2010 - 12/31/2011  

The Chic & Natural wedding imbues your special day with a feeling of serene enchantment. Clean lines and organic elements set a tranquil tone that is modern and full of romantic charm. The ceremony and reception are accented with green cymbidiums, polished black river stones, vibrant green moss, and touches of natural linen. Whether you choose a pale green cake topped with a white camellia or cupcakes topped with small green cymbidiums, the Chic & Natural wedding guarantees you'll start your new life together in style.  

Add-On Package (Island Paradise 10-11) (back to top)

Island Paradise Wedding Package 2010-2011 This is one of the Martha Stewart Wedding Packages.  

Booking Dates: 11/12/2009 - 12/31/2011 Travel Dates: 01/01/2010 - 12/31/2011 The Island Sunset wedding brings the soft, warm colors of a Caribbean summer evening to your celebration. Gorgeous orchids arranged in coral, yellow, and orange reflect the amber hues of a setting sky and evoke a feel of romantic tropical opulence. Lush banana leaves embellish the bamboo ceremony arch, while natural wood trays filled with tropical fruits and bright blooms serve as the centerpieces. The cake (or square mini-cakes) is trimmed with rattan pattern fondant and covered in fresh orchids for a delightfully Caribbean feel.  

Add-On Package (Beautiful Beginnings 11-13) (back to top)

Beautiful Beginnings Wedding Package 2011-2013 (revised) This is one of the Martha Stewart Wedding Packages.  

Booking Dates: 11/23/2011 - 12/31/2013 Travel Dates: 11/23/2011 - 12/31/2013 The Beautiful Beginnings wedding helps you celebrate your special day with elegance and simplicity. It includes a sweet bouquet and boutonniere, as well as a table for four with crisp linens, a lovely centerpiece, and a charming white cake. It's the perfect choice if you're looking for an intimate and memorable occasion.  

Package Inclusions:  

• Personal pre-planning wedding consultant  

• Personal on-resort wedding consultant and dedicated resort wedding team  

• Wedding styled by Martha Stewart  

• Bridal bouquet and groom's boutonniere  

• Pre-recorded musical accompaniment  

• Marriage Officiant  

• Sparkling wine & chilled hors d'oeuvres reception for bride, groom and six guests  

• An elegant reception table set for eight with a floral centerpiece  

• Two-tiered wedding cake  

• Preparation of marriage documents  

• Certified marriage certificate  

• Wedding gift from Sandals Resorts  

• One 5"x7" honeymoon photograph (**)  

• Honeymoon dinner for bride and groom at a resort specialty restaurant with white- glove service and a complimentary bottle of sparkling wine  

• Decorated honeymoon room  

• Full breakfast-in-bed and mimosas on a morning of guests' choice  

Please Note:  

• (**) The included 5x7 photograph will now be taken during the honeymoon portion of the couple's stay.  

• Wedding date and times still need to be booked directly through the Sandals/Beaches wedding department.  

Pricing:  

• Any Beautiful Beginnings wedding packages booked for 6 nights or longer at any Sandals or Beaches Resort (in any room category), will be complimentary. The complimentary Beautiful Beginning wedding theme will be subject to government & documentation fees (which varies by destination). Optional Add-ons (finishing touches):  

• Add more stylish elements to your wedding with the a la carte options for your ceremony and reception. Choose from many meaningful and beautiful details such as parasols to shield your guests from the sun, a petal-strewn aisle lit by floating candles in large glass hurricanes, a candy buffet where your guests can help themselves to sweet treats, a romantically lit evening on the beach for you and your guests, and our sand unity ceremony. Rates for these add-ons can be provided by the wedding department.  

Payment Policies for Weddings and Renewal of Vow Packages:  

• A 50% deposit is due at time of booking; balance is due at 60 days.  

• Weddings are non-refundable at 45 days prior to arrival.  

• Government and administrative fees apply for all wedding packages (effective 11/21/11).  

Package inclusions are subject to change.  

Bonus Features (back to top)

• Complimentary shuttle bus daily to nearby Sandals Carlyle and Sandals Montego Bay.  

Miscellaneous Information (back to top)

Sandals Weddings  

• For Sandals wedding fees, please note that the government and license fees are not included.  

• Please advise agents to call Sandals for all current fees!  

Please Note:  

• All wedding & honeymoon arrangements must be made directly with Sandals.  

• Packages are subject to change without prior notice and fees do apply.  

• Contact Sandals for all the up to date information.  

Theme Nights Monday - All White Night Fantasy Party Tuesday - Island Romance Wednesday - Musically Yours & Chocolate Buffet Thursday - Show your Stuff Talent Show (Guest and Staff) Friday - Boonoonoonoos Beach Party Saturday - Reggae Fest Sunday - Caribbean Night  

• Daily daytime and evening entertainment featuring contests and tournaments, Jamaican arts and craft classes, cooking demos, mixology classes, game shows, bands, and top local stars (singers, dancers, variety) and piano bar sing along/karaoke.  

General Information  

• Tipping: Sandals Royal Caribbean has a "N Tipping" policy for all employees.  

• Orientation: Twice daily, 10:00am and 5:00pm for all guests. For suite concierge guests, orientation is offered at 11:00am and 4:30pm.  

• Ambassadors are available to assist non-English speaking guests. Available upon request.  

• Dinner Reservations - Guest services desk between 8:00am-6:00pm  

• Nurses Station, opened daily from 9:00am-5:00pm.  

• A Doctor is on call 24 hours. Doctor's services are at an additional cost.  

• Telephone: A credit card imprint is needed to activate phone line.  

• Military rates are now available to those who qualify for all Sandals Resorts.  

Smoking Policy  

• Please be advised that all Sandals resorts are non-smoking in any enclosed areas.  

• Examples: bars, restaurants, lobbies, conference facilities, retail facilities and nightclubs.  

• Smoking will be permitted in all open areas and designated rooms.  

Island Routes Tours & Excursions:  

• A variety of tours and excursions are offered by Island Routes Caribbean Adventure Tours (at an additional cost). Enhance your destination experience with a variety of adventure, water and sightseeing tours. Open daily 8:00am-5:00pm.  

Suite Concierge Program  

• The Concierge Lounge opens daily from 8:00am to 10:00pm with a dedicated Concierge to assist with requests including Island tours, dinner reservations and just about anything you need.  

• Preferred check-in with chilled towel and champagne in the lounge.  

• Extended sitting area and His and Her bathrobes  

• Personalized welcome letter upon arrival.  

• In-room bar stocked with alcohol & an assortment of soft drinks.  

• Weekly reception hosted by the Concierge personnel. -24-hour room service  

Butler Service  

• Your wish is our command. With the uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers, you will be pampered throughout your stay in extraordinary way from unpacking and packing your luggage, attending to your wardrobe or serving a glorious meal on your terrace, just to name a few a Sandals Suite, complete with your own personal butler, is the intimate indulgence.  

Exchange Privileges  

• Complimentary transfers with full exchange privileges to Sandals Carlyle and Sandals Montego Bay offering a total of 11 additional dining options  

Weekly Events Beringer Wine & Cheese Manager's Cocktail Party - Monday Sandals Select Cocktails & Dinner - Tuesday Honeymooners Huddle - Wednesday Concierge Cocktail Party - Thursday