Paradisus Cancun
Boulevard Kukulkan 16.5 km
Zona Hotelera
Cancun, Quintana Roo 77500

Distance from hotel to town, 10 miles (16 kms). Distance from hotel to Cancun International Airport (CUN), 15 miles (24 kms).  

Paradisus Cancun offers the elegance and comfort exclusive of the most prestigious hotels of the world. It is well known for its white sandy beach overlooking the Caribbean Sea. It is located 15 minutes from Cancun International Airport, 20 minutes from downtown Cancun and only 5 minutes from the shopping centers in the hotel zone and across the street from one of the longest marinas in Cancun, Aquaworld.  

Hotel Amenities (back to top)
  • Activities Desk (3)
  • Babysitting Services ($)
  • Ballroom
  • Bar (swim-up)
  • Bars (7)
  • Beach
  • Beauty Salon ($)
  • Boat Rentals ($)
  • Breakfast Room
  • Business Center ($)
  • Car Rental Desk ($)
  • Children's Activities
  • Children's Playground
  • Coffee Shop ($)
  • Concierge
  • Cooking (classes)
  • Currency Exchange
  • Disco/Nightclub
  • Dive Center ($)
  • Doctor (on call) ($)
  • Entertainment
  • Exercise Classes
  • Fitness Center
  • Game Room
  • Gift Shop
  • Golf (9-hole, onsite)
  • Hospitality Desk
  • Ice Machines
  • Internet Access
  • Jacuzzi (outdoor)
  • Juice Bar
  • Laundry Service ($)
  • Meeting Room
  • Multilingual Staff
  • Newsstand ($)
  • Parking
  • Physically Challenged Accommodations
  • Physically Challenged Facilities
  • Pool (children's)
  • Pools (outdoor) (3)
  • Poolside Beverage Service
  • Poolside Grill
  • Poolside Meal Service
  • Restaurants (8)
  • Rooms (668)
  • Safe Deposit Boxes (front desk)
  • Sauna ($)
  • Snack Bar
  • Sundries Shop
  • Taxi Stand
  • Tennis Courts (lighted)$ (2)
  • Tour Desk
  • Tours & Excursions $ ($)
  • Travel Agency ($)
  • Umbrellas (beach/pool)
  • Valet Service
  • Volleyball (beach)
  • Watersports (motorized) ($)
  • Watersports (non-motorized)
  • Wedding Coordinator
  • Wedding Site

Spa: ($) Yhi Spa: A spa and wellness center based on the 4 elements of nature (air, earth, fire and water) which includes a personal spa valet, yoga, meditation, Tai Chi, Tae Bo, aerobics, aromatherapy center, sauna, steam room, experiential showers with essence and rain shower. 12,000 square feet of pampering with a state-of-the-art health club. Banquet Room 21 break-out rooms Library For Royal Service guests only. Please Note: All water sports available in the Marina on property. ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  

2016 Paradisus Junior Suite Lagoon View - 3 adults or 2 adults and 2 children or 3 adults and 1 children.  

• Paradisus Junior Suite Ocean View - 3 adults or 2 adults and 2 children or 3 adults and 1 children.  

• Family Concierge Junior Suite Lagoon View - 3 adults or 2 adults and 2 children or 3 adults and 1 children.  

• Family Concierge Junior Suite Ocean View - 3 adults or 2 adults and 2 children or 3 adults and 1 children.  

• Family Concierge Suite Lagoon View - 3 adults or 2 adults and 2 children or 3 adults and 1 children.  

• Family Concierge Suite Ocean View - 3 adults or 2 adults and 2 children or 3 adults and 1 children.  

• Royal Service Paradisus Junior Suite Lagoon View - 3 adults. Royal Service Paradisus Junior Suite Ocean View - 3 adults.  

• Royal Service Luxury Junior Suite Lagoon View - 3 adults.  

• Royal Service Luxury Junior Suite Ocean View - 3 adults.  

• Royal Service One Bedroom Suite Lagoon View - 3 adults.  

• Royal Service One Bedroom Suite Ocean View - 3 adults.  

• Royal Service Suite - 3 adults.  

12/23/2015 - 1/2/2017 Royal Service Suite(*), With 1430 square feet of elegantly designed and finely appointed space to relax and enjoy, the Royal Service Suite is an exclusive level of luxury. The Paradisus Royal Service offers all the luxury, sophistication and Cancun splendor of this property, plus something more: 24 hour a day personalized service and exclusive access. Butler service to poolside concierge attention, always discreet and attentive, ready to exceed your vacation expectations. This adults only service (available to guests 18 and older) is unparalleled in attention and guest satisfaction.  

From any of your three private terraces you can sit back and take in views of the Caribbean. Soak in the tub or relax under the rain shower in your indulgent bathroom. The Royal Service Suite comes with a king size bed, lounge with sofa bed, a dining space for six, a fully equipped kitchen with oven, toaster, refrigerator and is fully stocked with amenities designed to help complete your experience.  

Paradisus Junior Suite Lagoon View, With spectacular sunset views overlooking the Nichupte Lagoon, this room is conditioned with fine and contemporary furniture and private terrace or balcony. Large sliding glass doors allow natural light to filter through the guestroom and ample lighting illuminates the evening.  

• Bedding: 1 king bed or 2 double beds.  

Paradisus Junior Suite Ocean View, With spectacular sunrise views overlooking the Caribbean Sea, this room is conditioned with fine and contemporary furniture and private terrace or balcony. Large sliding glass doors allow natural light to filter through the guestroom and ample lighting illuminates the evening.  

• Bedding: 1 king bed or 2 double beds. View: Sea.  

Family Concierge Junior Suite Lagoon View, This room is conditioned with fine and modern furniture, features views of the Nichupte Lagoon from a private terrace or balcony. Large sliding glass doors allow natural light to filter through the guestroom and ample lighting illuminates tranquil evenings. These guestrooms are equipped with a flat screen 32" TV, radio alarm clock, in-room safe deposit box, iron and ironing board, individually controlled air conditioning system and ceiling fan, direct access to telephone line ($) with voicemail, full and private bathroom with rain shower head, curved shower curtain for more space and special toiletries.  

• Bedding: 1 king bed.  

Family Concierge Junior Suite Ocean View, This room is conditioned with fine and modern furniture, features views of the Caribbean Sea from a private terrace or balcony. Large sliding glass doors allow natural light to filter through the guestroom and ample lighting illuminates tranquil evenings. These guestrooms are equipped with a flat screen 32" TV, radio alarm clock, in-room safe deposit box, iron and ironing board, individually controlled air conditioning system and ceiling fan, direct access to telephone line ($) with voicemail, full and private bathroom with rain shower head, curved shower curtain for more space and special toiletries.  

Family Concierge Suite Lagoon View, This room is conditioned with fine and modern furniture, features views of the Nichupte Lagoon from a private terrace or balcony. Large sliding glass doors allow natural light to filter through the guestroom and ample lighting illuminates tranquil evenings. These guestrooms are equipped with 2 flat screen 32" televisions, radio alarm clock, in-room safe deposit box, iron and ironing board, individually controlled air conditioning system and ceiling fan, direct access to telephone line ($) with voicemail, full and private bathroom with rain shower head, curved shower curtain for more space and special toiletries, bathrobes and slippers, upgraded room amenities, separate living area.  

• Bedding: 1 king bed.  

Family Concierge Suite Ocean View, This room is conditioned with fine and modern furniture, features views of the Caribbean Sea from a private terrace or balcony. Large sliding glass doors allow natural light to filter through the guestroom and ample lighting illuminates tranquil evenings. These guestrooms are equipped with 2 flat screen 32" televisions, radio alarm clock, in-room safe deposit box, iron and ironing board, individually controlled air conditioning system and ceiling fan, direct access to telephone line ($) with voicemail, full and private bathroom with rain shower head, curved shower curtain for more space and special toiletries, bathrobes and slippers, upgraded room amenities, separate living area.  

• Bedding: 1 king bed.  

Royal Service Paradisus Junior Suite Lagoon View, These rooms are equipped with a private terrace and stunning views of the Nichupte Lagoon, individually controlled air conditioning system, flat screen 32" TV, safety deposit box, two telephone lines (one for high speed internet access), private bathroom with rain shower head, curved shower curtain for more space, special toiletries, hair dryer, radio alarm clock, daily maid service and night turndown service, iron and ironing board, high speed internet access, fruit basket upon arrival, wake up call service on request, upgraded room amenities, bathrobes and slippers.  

• Bedding: 1 king bed or 2 double beds.  

Royal Service Paradisus Junior Suite Ocean View, These are equipped with a private terrace and stunning views of the Caribbean Sea, individually controlled air conditioning system, flat screen 32" TV, cable and pay per view, safety deposit box (laptop suitable), two telephone lines (one for high speed internet access), private bathroom with rain shower head, curved shower curtain for more space and special toiletries, hair dryer, radio alarm clock, daily maid service and night turndown service, iron and ironing board, high speed internet access, fruit basket upon arrival, wake up call service on request, upgraded room amenities, bathrobes and slippers.  

• Bedding: 1 king bed or 2 double beds.  

Royal Service Luxury Junior Suite Lagoon View, The Paradisus Royal Service offers all the luxury, sophistication and Cancun splendor of the other suites, plus something more: 24 hours a day personalized service and exclusive access. Butler service to poolside concierge attention, always discreet and attentive, ready to exceed your vacation expectations. This adults-only service (available to guests 18 and older) is the next level in luxury.  

From your private terrace you can sit back and take in views of Laguna Nichupte that photos can only begin to do justice.  

• The Royal Service Luxury Junior Suite is 595 square feet is fully stocked with amenities designed to help complete your experience.  

Royal Service Luxury Junior Suite Ocean View, The Paradisus Royal Service offers all the luxury, sophistication and Cancun splendor of the other suites, plus something more:  

• 24 hour a day personalized service and exclusive access. Butler service to poolside concierge attention, always discreet and attentive, ready to exceed your vacation expectations. This adults-only service (available to guests 18 and older) is the next level in luxury.  

From your private terrace you can sit back and take in views of the Caribbean that photos can only begin to do justice. The Royal Service Luxury Junior Suite is 595 square feet and is fully stocked with amenities designed to help complete your experience.  

• Bedding: 1 king bed or 2 double beds.  

Royal Service One Bedroom Suite Lagoon View, These rooms are equipped with a private terrace and stunning views of the Nichupte Lagoon, individually controlled air conditioning system, flat screen 32" TV, cable and pay per view, safety deposit box (laptop suitable), two telephone lines (one for high speed internet access), private bathroom with rain shower head, curved shower curtain for more space and special toiletries, hair dryer, radio alarm clock, daily maid service and night turn down service, iron and ironing board, high speed internet access, fruit basket upon arrival, wake up call service on request, upgraded room amenities, bathrobes and slippers.  

• Bedding: 1 king bed.  

Royal Service One Bedroom Suite Ocean View, These rooms are equipped with a private terrace and stunning views of the Caribbean Sea, individually controlled air conditioning system, flat screen 32" TV, cable and pay per view, safety deposit box (laptop suitable), two telephone lines (one for high speed internet access), private bathroom with rain shower head, curved shower curtain for more space and special toiletries, hair dryer, radio alarm clock, daily maid service and night turn down service, iron and ironing board, high speed internet access, fruit basket upon arrival, wake up call service on request, upgraded room amenities, bathrobes and slippers.  

• Bedding: 1 king bed and 1 sofa bed.  

Royal Service Benefits  

• Transportation from main lobby to Royal Service lobby  

• Special welcome cocktail  

• Fresh scented towels upon arrival  

• Daily continental breakfast (7:00am to 11:00am) with premium coffee and tea collections  

• Afternoon tea time (1:00pm to 5:00pm)  

• International bar and Chef's selection of hors d'oeuvres (7:00pm to 9:00pm)  

• Free internet access  

• Concierge service (7:00am to 11:00pm)  

• Suncare station with tanning lotion, sunblock, and aloe gel in the Royal Service pool area  

• Access to YHI Spa's Water Ritual (valid for one person, once per stay)  

• Pool concierge provides water, juice, towels, fruit and more  

• Butler service (7:00am to 11:00pm)  

• Pack & unpack suitcases  

• Shoe shine  

• Ironing service (once per stay)  

• Access to Wellness Center  

• Late check-out until 4:00pm (subject to availability)  

• Royal Service is only for adults from 18 years of age and older. No children allowed.  

(*) Denotes on request basis only, no allotment given.  

All accommodations include: iron, internet access, maid service, mini-bar, rollaway bed (on request), room service (24-hour), safe (laptop compatible), shower, smoke detector, air conditioning, sprinkler system, alarm clock, telephone, bathtub, television, coffee/tea maker, terrace (private), crib (on request), hairdryer and ironing board.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Avenue Bar, Cocktails, snacks, stunning views of the Caribbean with live music.  

Blue Agave, Enjoy a classic tequila, mezcal, Mexican beers or a margarita. Holding bar.  

Cocos Bar, Right on the beach, offering cold and refreshing beverages.  

Pool Bar, Located on the South Pool, offering tropical cocktails.  

• Swim up bar.  

Red Lounge, Guests can enjoy a nice tropical cocktail while a DJ plays music.  

Dress Code: Casual.  

Toji, Cocktail starring sake specialties that combines the most representative ingredients of Asian culture. Holding bar.  

Bana(*), Asian fusion cuisine and sushi bar, dinner a la carte  

Dress Code: Casual.  

(*) Denotes reservation is required.  

Fuego(*), Latin fusion cuisine, dinner a la carte  

Dress Code: Casual.  

(*) Denotes reservation is required.  

La Palapa, A la carte entrees, salads and special grill dishes.  

• Exclusive for Royal Service.  

Market Grill(*), Steak, pizza and pasta Rodizio style  

Dress Code: Casual.  

(*) Denotes reservation is required.  

Mole Y Tacos(*), Typical Mexican food and live tacos station  

Dress Code: Casual.  

(*) Denotes reservation is required.  

Naos, International buffet  

Tempo By Martin Berasategui(*), Signature Cuisine, basque contemporary flavors.  

Dress Code: Elegant.  

(*) Denotes reservation is required.  

Vento(*), Mediterranean cuisine with molecular techniques, dinner a la carte  

Dress Code: Casual.  

(*) Denotes reservation is required.  

Bonus Features (back to top)
Miscellaneous Information (back to top)

Service Charges  

• Gratuities to maids and bell boys will be paid directly to the hotel by the guest.  

General Information  

• Formerly Gran Melia Cancun.