Hacienda Tres Rios Resort, Spa & Nature Park
Carretera Cancun-Chetumal Km 54
Riviera Maya, Quintana Roo, Mexico, 77710

Distance from hotel to Playa del Carmen, 6 miles (10 kms). Distance from hotel to airport, 27 miles (44 kms).  

Nestled in a 325 acre pristine nature park in the Riviera Maya, Hacienda Tres Rios is a luxury resort 20 minutes south of Cancun. Treat yourself to the All Inclusive experience in a precious landscape with a sumptuous mix of architecturally acclaimed accommodations, fine dining and tasteful entertainment, a world class spa. You can exercise your choice of sports and recreations at Tres Rios Nature Park, which is open exclusively for hotel guests where you can enjoy: guided nature and kayak tours through mangrove forests, snorkeling, zip lines, yachting and fishing or just unwind on a mile of virgin beach. The resort has 273 environmentally friendly suites with breathtaking views of the sea. Enjoy and live the authentic vacation experience while protecting the natural beauty and culture of the Mexican Caribbean at Hacienda Tres Rios, where luxury comes naturally.  

Real luxury comes naturally.  

Hotel Amenities (back to top)
  • Accommodations (273)
  • Activities Desk
  • Aerobic Classes
  • Babysitting Services (on request) ($)
  • Ballroom
  • Bars/Lounges (7)
  • Beach (onsite)
  • Beauty Salon
  • Bicycle Rentals
  • Boat Rentals
  • Business Center
  • Car Rental Desk
  • Children's Activities
  • Coffee Shop
  • Concierge
  • Conference Rooms
  • Currency Exchange
  • Dive Center
  • Doctor (on call)
  • Entertainment
  • Equestrian Center ($)
  • Fitness Center
  • Floors (3)
  • Gift Shop
  • Golf (nearby) ($)
  • Hospitality Desk
  • Internet Service
  • Jacuzzi (outdoor)
  • Juice Bar ($)
  • Laundry Service
  • Library
  • Meeting Room
  • Multilingual Staff
  • Parking Facility
  • Physically Challenged Accommodations
  • Physically Challenged Facilities
  • Pools (outdoor) (2)
  • Poolside Beverage Service
  • Restaurants (8)
  • Safety Deposit Box (in room)
  • Sauna
  • Snack Bar
  • Spa
  • Sundries Shop
  • Taxi Stand ($)
  • Tour Desk ($)
  • Tours & Excursions ($)
  • Volleyball (beach)
  • Watersports (non-motorized)
  • Wedding Coordinator
  • Wedding Site

Miscellaneous Amenities  

• Tres Rios Nature Park  

• Zip Lines  

• Yacht Club ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 17 years old.  

Maximum Occupancy:  

• 2011 Mangrove Junior Suite - 3 adults or 2 adults and 3 children or 3 adults and 2 children. Ceiba Junior Suite Ocean View - 3 adults or 2 adults and 3 children or 3 adults and 2 children. Ceiba Junior Suite Ocean View with Jacuzzi - 3 adults or 2 adults and 3 children or 3 adults and 2 children. Casa Grande 1 Bedroom Suite - 3 adults or 2 adults and 3 children or 3 adults and 2 children (minimum of 3 guests). Hacienda 2 Bedroom Suite - 5 adults or 5 adults and 3 children or 4 adults and 4 children (minimum of 4 guests). Family Suite - 10 guests (minimum of 3 guests).  

2012 Mangrove Junior Suite - 3 adults or 2 adults and 3 children or 3 adults and 2 children. Ceiba Junior Suite Ocean View - 3 adults or 2 adults and 3 children or 3 adults and 2 children. Mangrove Junior Suite with Jacuzzi - 3 adults or 2 adults and 3 children or 3 adults and 2 children. Ceiba Junior Suite Ocean View with Jacuzzi - 3 adults or 2 adults and 3 children or 3 adults and 2 children. 1 Bedroom Suite - 3 adults or 2 adults and 3 children or 3 adults and 2 children (Minimum of 3 guests). 2 Bedroom Suite - 5 adults or 5 adults and 3 children or 4 adults and 4 children (Minimum of 4 guests). Family Suite - 10 guests or 5 adults and 3 children (Minimum of 3 guests).  

Mangrove Junior Suite, 645 square feet. The environmentally friendly suites have been designed with native materials from the Yucatan Peninsula, and equipped with luxurious services and amenities such as Mexican mahogany furniture and marble floors, lounge area with sofa bed, 32" flat screen satellite television, DVD and CD players, in-room laptop size safe, alarm clock with iPod adapter, coffee maker, minibar, air conditioning, large closets, iron and ironing board, spacious full bathroom, robes and slippers, vanity mirror with light, pillows menu, deluxe 300-count Egyptian cotton linens, wireless internet access, minibar, hair dryer and electronic scale, as well as deluxe personal care amenities. Bedding: 1 king bed or 2 double beds.  

Ceiba Junior Suite Ocean View, 645 square feet. The environmentally friendly suites have been designed with native materials from the Yucatan Peninsula, and equipped with luxurious services and amenities such as Mexican mahogany furniture and marble floors, lounge area with sofa bed, 32" flat screen satellite television, DVD and CD players, in-room laptop size safe, alarm clock with iPod adapter, coffee maker, minibar, air conditioning, large closets, iron and ironing board, spacious full bathroom, robes and slippers, vanity mirror with light, pillows menu, deluxe 300-count Egyptian cotton linens, wireless internet access, minibar, hair dryer and electronic scale, as well as deluxe personal care amenities.  

12/26/2011 - 12/24/2012 Mangrove Junior Suite With Jacuzzi, The exuberant Mangrove Junior Suites feature a private balcony or terrace offering a stunning view of the natural mangroves and the lush tropical gardens of the exclusive resort's Nature Park with Jacuzzi on the balcony or in the room.  

• Bedding: 1 king bed or 2 double beds.  

Ceiba Junior Suite Ocean View With Jacuzzi, 645 square feet. Each one of the spacious Ocean View Ceiba Junior Suites feature a private balcony or terrace, presenting a spectacular view of the tranquil waters of the Mexican Caribbean with Jacuzzi on the balcony or in the room. Bedding: 1 king bed or 2 double beds.  

12/23/2010 - 12/25/2011 Casa Grande 1 Bedroom Suite, 1236 square feet. Main bedroom with a king size bed, Jacuzzi for two, sofa bed, large terrace, full length mirror, oversized bathroom with double sink, large closet, flat screen satellite television, marble floors, in room liqueur selection restocked daily, robes and slippers, pillow menu, cotton linen, electronic scale, purified bottled water, full bathroom, vanity mirror with light. Living area has a dining table for 6, coffee maker, air conditioning, sofa bed, terrace or private balcony.  

12/26/2011 - 12/24/2012 One Bedroom Suite  

12/23/2010 - 12/25/2011 Hacienda 2 Bedroom Suite, 2063 square feet. Combination of a 1 Bedroom Casa Grande Suite plus a Ceiba Junior Suite.  

12/26/2011 - 12/24/2012 2 Bedroom Suite  

Family Suite, This is 2 Ceiba Junior Suites connecting with no Jacuzzi option. One bedroom with 2 queen size beds and the other one with one king size bed, 2 sofas and 2 balconies.  

All accommodations include: data port, scale, alarm clock, coffee/tea maker, maid service, telephone, patio or balcony, room service, hairdryer, CD/DVD player, iron, balcony, shower, microwave, television, pillow menu, safety deposit box, crib (on request), , air conditioning, ceiling fan, ironing board, smoke detector, mini-bar, radio and internet access.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Agave, Tequila Bar  

General Opening Hours: 6:00pm to 11:00pm  

Bambu Bar General Opening Hours: 12:00pm to 11:00pm  

Exit Lounge General Opening Hours: 10:00am to 11:00pm  

Hacienda Grill Bar General Opening Hours: 12:00pm to 11:00pm  

Lobby Bar General Opening Hours: 10:00am to 11:00pm  

Martini And Tea Time Terrace General Opening Hours: 12:00pm to 11:00pm  

Victory Sports Bar General Opening Hours: 12:00pm to 11:00pm  

Casa Las Islas, International buffet  

General Opening Hours: 7:00 to 11:00am, 12:00pm to 5:00pm, 6:00pm to 11:00pm  

Patisserie Cafe De Paris, French pattisserie and coffee  

General Opening Hours: 7:00am to 11:00am, 12:00pm to 5:00pm, 6:00pm to 11:00pm  

Pizzeria Bella Italia, Italian pizza a la carte  

General Opening Hours: 12:00pm to 5:00pm, 6:00pm to 11:00pm  

Amici, Italian Cuisine a la carte  

Cuisine: Italian.  

Dinner Hours: 6:00pm to 11:00pm  

Bambu, Tropical deli buffet from 12:00pm to 5:00pm. Seafood a la carte from 6:00pm to 11:00pm.  

Hacienda Grill, Mexican buffet from 7:00am to 11:00am. Healthy deli a la carte from 12:00pm to 5:00pm.Grill and steak house a la carte from 6:00pm to 11:00pm.  

Kotori, Asian Fusion a la carte  

Dinner Hours: 6:00pm to 11:00pm  

La Joya, Mexican Gourmet a la carte  

Dinner Hours: 6:00pm to 11:00pm  

Specialty Package (All Inclusive Plan 2011-2012) (back to top)

ALL INCLUSIVE PLAN 2011-2012  

Booking Dates: 06/17/2010 - 12/25/2011 06/13/2011 - 12/24/2012 Travel Dates: 12/23/2010 - 12/25/2011 12/26/2011 - 12/24/2012  

Package Inclusions:  

• Accommodations  

• Unlimited meals and snacks in any of the bars and restaurants  

• Premium, domestic and imported alcoholic beverages in the bars -24 hour room service  

• Mini bar restocked daily  

• Pillow menu  

• Complimentary wireless internet access in the hotel and rooms  

• Exit Lounge. Upon check out, the perfect place to relax while waiting for airport pick up.  

• Adventure and Nature activities at the Tres Rios Park:  

• Swim in the rivers and cenotes (snorkel included); Use of kayaks, catamarans and bicycles tours; Kid's and Teen's Day Activities; Sense Adventure tour; Natural guided walks in the plant's nursery; Fine nightly entertainment.  

• Fitness center and Yoga classes  

• Sauna, steam room and Jacuzzi at the Spa  

• Video library  

• One 30 minute massage per person, per stay (service charge not included), subject to availability  

• Taxes and services charges  

Package inclusions are subject to change.  

Bonus Features (back to top)

• Use of Fitness Center  

• Watersports (Non-Motorized)  

• Welcome Drink  

• Afternoon tea  

• Bottled water  

• Towels  

• Daily activities  

• Golf green fees  

• Morning coffee  

• Parking  

• Coffee/Tea (in room)  

Miscellaneous Information (back to top)

General Information  

• Minimum check in age is 18 years old.  

• No spring breakers allowed.  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Xel Ha: 44 miles(71 kms)  

• Xcaret: 11 miles(18 kms)  

• Coba Archeologial Zone: 72 miles(116 kms)  

• Tulum Archeological Zone: 45 miles(73 kms)  

• Cancun Hotel Zone: 39 miles(63 kms)