Occidental Grand Xcaret
Carretera Federal 307
Chetumal Puerto Juarez km. 381
Predio Canakicuik
Municipio de Solidaridad

Distance from hotel to Cancun International Airport (CUN), 52 minutes.  

This magical resort is located on the Caribbean coast of Mexico adjacent to the spectacular Xcaret Park. With a Mediterranean style and a perfect location, this hotel is a paradise beyond your wildest vacation dreams. In addition to the unique characteristics of the resort, there are also subterranean rivers flowing through the extensive property. These rivers allow the hotel to be in perfect harmony with nature extraordinarily surrounded by Mayan ruins, Tropical Jungles and wild animals. Located only 40 minutes from the Cancun International Airport and five minutes from Playa del Carmen.  

Hotel Amenities (back to top)
  • Archery
  • Babysitting Services ($)
  • Bars (13)
  • Beach (artificial)
  • Beach Club
  • Bicycle Tours
  • Children's Club
  • Daily Activities
  • Disco
  • Dive Shop
  • Dolphin Encounters
  • Entertainment (nightly)
  • Gym
  • Internet Access (Wi-Fi) ($)
  • Jacuzzis (5)
  • Laundry Services ($)
  • Medical Services
  • Miniature Golf
  • Paddle Ball Courts
  • Parking
  • Pool (children's)
  • Pools (5)
  • Salon ($)
  • Shops ($)
  • Shuffleboard
  • Solarium
  • Spa
  • Tennis Courts (2)

Miscellaneous Amenities  

• Ecological & Cultural Hikes  

• Convention Hall and Business Center  

• Daycare Center in Kid's Club ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Markets (back to top)

Family Friendly and Alternative Lifestyles (Gay/Lesbian).  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 11:00 am  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  

2016 Deluxe - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Junior Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Grand Concierge Deluxe - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Grand Concierge Junior Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Grand Romance Deluxe - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Grand Romance Junior Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Royal Club Luxury - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Royal Club Junior Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Royal Club Master Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Deluxe UXX - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Junior Suite UXX - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Grand Concierge Deluxe UXX - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Grand Concierge Junior Suite UXX - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Grand Romance Deluxe UXX - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Grand Romance Junior Suite UXX - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Royal Club Luxury UXX - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Royal Club Junior Suite UXX - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Royal Club Master Suite UXX - 3 adults or 2 adults and 2 children 18 or 3 adults and 1 child.  

• Please note that for all UXX categories there is a 5 night minimum stay.  

Deluxe, Surounded by beautiful gardens our Deluxe rooms are spacious and offer a private terrace or balcony. Number of accommodations: 184 Bedding: 1 king bed or 2 double beds. View: Pool.  

Junior Suite, Exceptionally spacious, the Junior Suites feature a contemporary tropical Mexican dcor. Rooms also have a large living area with a Sofa and a balcony or terrace ideal for guests to relax while enjoying the views of the resort's tropical gardens. Number of accommodations: 23 Bedding: 1 king bed or 2 double beds. View: Pool/Garden.  

Grand Concierge Deluxe, Featuring all the comforts and amenities of our standard rooms plus upgraded amenities (see below).  

• Number of accommodations: 201 Bedding: 1 king bed or 2 double beds. View: Garden or Jungle or Pool.  

Grand Concierge Junior Suite, Featuring all the comforts and amenities of the Junior Suites, plus upgraded amenities (see below).  

• Number of accommodations: 37 Bedding: 1 king bed or 2 double beds.  

Grand Romance Deluxe, The Grand Romance Deluxe room includes all of the same features and comforts of our standard room plus upgraded romantic amenities (see below).  

• Number of accommodations: 17 Bedding: 1 king bed or 2 double beds.  

Grand Romance Junior Suite, Featuring all the comforts and amenities of the Junior Suites, plus upgraded romantic amenities (see below).  

• Number of accommodations: 2 Bedding: 1 king bed or 2 double beds.  

Royal Club Luxury, Created to cater to our most discerning guests, Royal Club at Occidental Grand offers personalized service and upgraded amenities. Spacious and elegantly appointed, the Royal Club Luxury room features a balcony or terrace with views of the resort's beautiful tropical gardens. Number of accommodations: 9 Bedding: 2 double beds. View: Garden or Ocean.  

Royal Club Junior Suite, Created to cater to our most discerning guests, Royal Club at Occidental Grand offers personalized service and upgraded amenities. Generously sized, comfortable and inviting, the Royal Club Junior Suites feature a separate living room with small dining area, private bedroom with balcony. Number of accommodations: 13 Bedding: 1 king bed or 2 double beds. View: Garden or Ocean.  

Royal Club Master Suite, Created to cater to the most discerning guests, Royal Club at Occidental Grand offers personalized service and upgraded amenities. The largest suite, the Royal Club Master Suites have been designed to feel like your home away from home. This two-bedroom suite features a large dining room, living room and large balcony or terrace. The master bedroom has 1 king size bed, large bathroom with double shower and whirlpool tub for two. The second bedroom includes two double beds and full-size bathroom with shower.  

• Number of accommodations: 9  

Deluxe Uxx, Please see Deluxe room description.  

Junior Suite Uxx, Please see Junior Suite room description.  

Grand Concierge Deluxe Uxx, Please see Grand Concierge Deluxe room description.  

Grand Concierge Junior Suite Uxx, Please see Grand Concierge Junior Suite room description.  

Grand Romance Deluxe Uxx, Please see Grand Romance Deluxe room description.  

Grand Romance Junior Suite Uxx, Please see Grand Romance Junior Suite room description.  

Royal Club Luxury Uxx, Please see Royal Club Luxury room description.  

Royal Club Junior Suite Uxx, Please see Royal Club Junior Suite room description.  

Royal Club Master Suite Uxx, Please see Royal Club Master Suite room description.  

Grand Concierge Amenities:  

• Grand Concierge accommodations include all of the standard room amenities, plus the following upgraded amenities:  

•  

• Welcome fruit basket and bottle of wine  

• Assistance of concierge staff  

• Mini-bar (stocked every other day)  

• Nightly turndown service -10% discount at the Spa  

• Free 30 minutes of internet access, Wi-Fi access not included  

• Bathrobes and slippers  

• Premium bath amenities  

Grand Concierge amenities may change without notice.  

Grand Romance Amenities:  

• Grand Romance accommodations include all of the standard room amenities, plus the following upgraded amenities:  

•  

• Bottle of sparkling wine  

• Chocolate covered strawberries  

• Continental breakfast in bed  

• Nightly turndown service  

• Romantic dinner on the beach  

• One (1) 30 minute couples massage  

• A 10% discount at the spa  

• Surprise gift  

Grand Romance amenities may change without notice.  

Unlimited Xcaret Xperience Program Book an Occidental Grand Unlimited Xcaret Xperience package/ room (must have UXX in the room name) at Occidental Grand Xcaret and enjoy unlimited all day access and exclusive benefits at the adjacent Xcaret Park. Guests with reservations for the Unlimited Xcaret Xperience (UXX) package will enjoy over 40 exhibits and attractions at the world renowned eco-archaeological Xcaret Park. Enjoy unique moments of fun in the comfort of an all inclusive resort while you immerse yourselves in the culture and traditions of Mexico.  

Exclusive Benefits:  

• VIP hotel check-in  

• Unlimited reservations during the whole stay at all specialty restaurants  

• In room robes and slippers during the whole stay  

• Complimentary minibar (daily refill)  

• All day unlimited access and multi-entrance to Xcaret park -10% off on meals and beverages at Xcaret Park  

• Reserved area seating at the Gran Tlachco Theater during the "Xcaret Mexico Espectacular" show  

• Complimentary access to the "Xiquitos Sonando" kids activity supervised by the Kid's Club staff -30% off a 90 minute "WAYAK" Special Mayan Massage  

• Plus receive $1000.00 USD in Resort & Park Credits!  

Please note:  

• The Unlimited Xcaret Xperience Program is valid only for guests staying in UXX-Unlimited Xcaret Xperience room categories (must have UXX in the room name).  

• Requires a 5 night minimum stay.  

• Offer is subject to change or can be withdrawn at any time without prior notice.  

• Not responsible for errors or omissions.  

• Spa services not included.  

Please Note:  

• Junior Suites can not be connected since they are located in the corners of the building.  

Royal Club Elevate your vacation experience with Royal Club. An exclusive boutique resort within a resort experience reserved for the most discerning guests. Guests staying in Royal Club will enjoy all of the amenities and services of the resort plus:  

-39 elegant and spacious Royal Club Rooms & Suites  

• Private lounge for check-in and check-out  

• Exclusive a la carte restaurant serving international cuisine for breakfast, lunch and dinner  

• In-room dining service  

• Premium bath amenities  

• Plush robes & slippers  

• Stocked Mini-Bar  

• Complimentary Internet Stations  

• Turn down service  

• Preferential reservations at all a la carte restaurants  

• Daytime assistance of Royal Club concierge for golf, spa, tour reservations and more  

• Private pool with Pool Concierge offering premium beverage service  

• Exclusive Solarium Deck with Bali Beds  

All accommodations include: telephone, television (satellite), air conditioning, ceiling fan, safe deposit box, hairdryer, iron, ironing board and coffee maker.  

Mini-bar mini bar contains water, beer and soft drinks that will be replenished every other day.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Bar La Terraza, Late night bar serving cocktails and drinks  

Beach Bar La Caletta, located close to the beach enjoy access to refreshing drinks and cocktails at the beach bar.  

Cangrejos Pool Bar, pool bar to enjoy a delicious cocktail and drink.  

El Lago Bar, enjoy a delicious cocktail or refreshing beverage while overlooking the pool.  

Flamencos Pool Bar, pool bar, serving delicious cocktails.  

Hundido Swim Up Bar, enjoy a delicious cocktail or refreshing beverage while overlooking the pool.  

La Bodeguita Bar, bar located near the theater, serving cocktails and beverages.  

Lobby Bar, open air bar, serving sumptuous cocktails in a relaxed atmosphere.  

Palenque Disco Bar, Open at night, serving cocktails and drinks.  

Sports Bar, Pub style bar serving beer, cocktails and drinks.  

Le Buffet, Serving international buffet for breakfast, lunch and dinner  

Beach Club, Beachside international buffet serving breakfast and lunch.  

D'oriental, a la carte restaurant serving Asian specialties and Sushi for dinner.  

El Lago, poolside snack bar serving daytime snacks and light lunch.  

El Pescador, a la carte restaurant featuring fish and seafood specialties for dinner.  

La Hacienda, A la carte restaurant serving authentic Mexican cuisine for dinner.  

La Piazza, authentic wood oven pizzeria, open for dinner.  

Los Olivos, a la carte dinner restaurant serving Mediterranean and Italian specialties.  

Pacos Tacos, traditional casual Mexican fare open for dinner.  

Sonora Grill, a la carte Grill and Steak House open for dinner.  

The Royal Club, exclusive Royal Club Guest restaurant serving a la carte breakfast and international specialities for lunch and dinner.  

Add-On Package (Unlimited Xcaret Xperience 2016) (back to top)

UNLIMITED XCARET XPERIENCE PACKAGE 2015-2016 Book an Occidental Grand Unlimited Xcaret Xperience package room at Occidental Grand Xcaret Resort and enjoy unlimited all day access and exclusive benefits at the adjacent Xcaret Park. Guests with reservations for the Unlimited Xcaret Xperience (UXX) package will enjoy over 40 exhibits and attractions at the world renowned eco-archaeological Xcaret Park. Enjoy unique moments of fun in the comfort of an all-inclusive resort while you immerse yourselves in the culture and traditions of Mexico.  

Booking Dates: 08/11/2015 - 01/03/2017 Travel Dates: 01/03/2016 - 01/03/2017  

Package Inclusions:  

• VIP hotel check-in  

• Unlimited reservations during the whole stay at all specialty restaurants  

• In-room robes and slippers during the whole stay  

• Complimentary mini-bar (daily refill)  

• All day unlimited access and multi- entrance to Xcaret park  

• Discount (10% off) on meals and beverages at Xcaret Park  

• Reserved area seating at the Gran Tlachco Theater during the "Xcaret Mexico Espectacular" show  

• Discount (30% off) 90-minute "WAYAK" Special Mayan Massage  

• Plus, receive $1,000.00 in Resort & Park Credits!  

Package Minimum Stay: 5 nights  

Please Note:  

• $500.00 USD Resort Credit for use at Occidental Grand Xcaret Resort:  

• Two $70.00 USD vouchers toward a Royal Club room upgrade, subject to availability  

• Two $50.00 USD vouchers toward green fees at Playacar Golf Club or TPC Cancun Golf Club  

• Four $35.00 USD vouchers for Spa treatments (products or beauty salon services are not included)  

• Two $25.00 USD vouchers for use at select Pueblo del Rio shops  

• Two $20.00 USD vouchers toward a Romantic Dinner  

• Three $10.00 USD vouchers applicable to the wine list (1 voucher per bottle) $500.00 Park Credit for use At Xcaret Park:  

• Two $10.00 USD vouchers for the Sea Trek  

• Two $10.00 USD vouchers for the Sharks Interactive Adventure  

• Two $10.00 USD vouchers the for the Stingray Encounter  

• Two $10.00 USD vouchers for the Sea Trek Stingray Encounter  

• Two $10.00 USD vouchers for the Dinner at Tlachco Xcaret Mexico Espectacular  

• Two $10.00 USD vouchers for the Temazcal purifying experience  

• Two $10.00 USD vouchers for the Snuba Tour  

• Two $10.00 USD vouchers for Wine Tasting For use at Xel-Ha Park:  

• Two $10.00 USD vouchers for Dolphin Trek  

• Two $10.00 USD vouchers for Sea Trek  

• Two $10.00 USD vouchers for Snuba Caleta or Snuba Cenote  

• Two $10.00 USD vouchers for the Manatees Encounter  

• Two $10.00 USD vouchers for the Stingray Encounter For use at Off-Site Park:  

• Two $15.00 USD vouchers for Xplor Park entrance  

• Two $35.00 USD vouchers for Xel-Ha / Tulum Tour  

• Two $35.00 USD vouchers for Xichn Clsico Tour  

• Two $35.00 USD vouchers for Ek'Balam/Rio Lagartos Tour  

Please note:  

• Resort and Park Credits offer subject to availability and may be changed or withdrawn at any time without prior notice.  

• Vouchers have no cash value, in whole or in part.  

• Limit one voucher per person, per tour activity.  

• Not responsible for errors or omissions.  

• Unused portions/vouchers are non-refundable, non-transferable, non-exchangeable and may not be redeemed for cash.  

• Vouchers cannot be accumulated nor combined and expire at check-out.  

• Offer is subject to change, cancellation and discontinuation and can be withdrawn at any time without prior notice.  

• The Unlimited Xcaret Xperience Program is valid only for guests staying in UXX-Unlimited Xcaret Xperience room categories (must have UXX in the room name).  

• Requires a 5 night minimum stay.  

• Offer is subject to change or can be withdrawn at any time without prior notice.  

• Not responsible for errors or omissions.  

• Spa services not included.  

Package inclusions are subject to change.  

Miscellaneous Information (back to top)

Spring Break Policy  

• Individual student bookings are accepted  

• Minimum age required for check in is 18  

• A refundable deposit of $200.00 per person cash or credit card is required  

Xcaret Park Passes  

• The hotel will no longer include Xcaret Park passes in the regular room rates.  

• The hotel will offer very discounted park entrance tickets that can be purchased by guests.  

Student Booking Policy:  

• Individual Student bookings are accepted  

• Minimum age for check-in is 18 years old  

• A refundable deposit of $200.00 per person (cash or credit) is required