Playacar Palace
Fraccionamiento Playacar
Bahia del Espiritu Santo Esq. Abraira de Arriba
Playa del Carmen, Quintana Roo Mexico 77710

Distance from hotel to downtown Cancun, 70 minutes. Distance from hotel to Cancun International Airport (CUN), 45 minutes.  

With one of the best locations in the Playacar development, just a few steps from the quaint town of Playa del Carmen.  

An ideal spot for people who love natural adventure and the peacefulness offered by the Caribbean. Playacar Palace offers excellent service and some of the best personal attention.  

Hotel Amenities (back to top)
  • ATM
  • Babysitting Services ($)
  • Bar (swim-up)
  • Beach
  • Beauty Salon
  • Bell Services ($)
  • Billiards
  • Car Rental ($)
  • Concierge
  • Currency Exchange
  • Dry Cleaning
  • Fitness Center
  • Games (available)
  • Gift Shop
  • Laundry Facilities ($)
  • Laundry Service
  • Medical Services (24 hour) ($)
  • Meeting Facilities
  • Multilingual Staff
  • Pool (swimming)
  • Restaurants (3)
  • Spa Services ($)
  • Tennis
  • Travel Agency ($)
  • Wheelchairs (on request)

Children's Club Ages 4-12 Internet Access (wireless) Wireless Internet service is offered in both public areas and guestrooms at no cost for guests using their laptops. ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 17 years old.  

Maximum Occupancy:  

2016 Deluxe Resort View* - 4 adults or 2 adults with 2 children.  

• Superior Deluxe Partial Ocean View* - 4 adults or 2 adults with 2 children. Superior Deluxe Ocean View* - 4 adults or 2 adults with 2 children. Concierge Level - 2 adults. Honeymoon Suite - 2 adults.  

• Sand Suite* - 4 adults or 2 adults with 2 children.  

• Governor Suite - 2 adults.  

*A 5th body in the room will be allowed to stay in the same room with 4 guests if it is an infant (ages 0 to 3 years).  

Deluxe Resort View, Whirlpool tub; Private bath with shower; Balcony with two chairs and a table; Welcome bottle of wine; Seating area; Liquor dispenser contains premium, upgraded brands of liquor; Daily refreshed minibar contains sodas, bottled water, juices, domestic & imported beers; Coffee maker; Bath amenities; Bathrobes & slippers; Professional hair dryer and straightener; Iron/ironing board; Digital safe (laptop size); Individually controlled air conditioning; Direct dial telephone; Smart TV; Alarm clock/radio/iPod dock; 24 hour room service & turndown service; Non smoking room; Wireless internet; The views are limited and could be partially obstructed; This category is not open to groups.  

• Bedding: 1 king bed or 2 double beds.  

Superior Deluxe Partial Ocean View, Double whirlpool tub; Private bath with shower; Some rooms have balconies with two chairs and a table and others have French Style balcony; Welcome bottle of wine; Seating area; Liquor dispenser contains premium, upgraded brands of liquor; Daily refreshed minibar contains sodas, bottled water, juices, domestic & imported beers; Coffee maker; Bath amenities; Bathrobes & slippers; Professional hair dryer and straightener; Iron/ironing board; Digital safe (laptop size); Individually controlled air conditioning; Direct dial telephone; Smart TV; Alarm clock/radio/iPod dock; 24 hour room service & turndown service; Non smoking room; Wireless internet. 2 rooms for the physically challenged (not guaranteed & subject to availability).  

• Bedding: 1 king bed or 2 double beds.  

Superior Deluxe Oceanview, Double whirlpool tub; Private bath with shower; Some rooms have balconies and some rooms have terraces; Welcome bottle of wine; Seating area; Liquor dispenser contains premium, upgraded brands of liquor; Daily refreshed minibar contains sodas, bottled water, juices, domestic & imported beers; Coffee maker; Bath amenities; Bathrobes & slippers; Professional hair dryer and straightener; Iron/ironing board; Digital safe (laptop size); Individually controlled air conditioning; Direct dial telephone; Smart TV; Alarm clock/radio/iPod dock; 24 hour room service & turndown service; Non smoking room; Wireless internet.  

• Bedding: 1 king bed or 2 double beds. View: Ocean.  

Concierge, Double whirlpool tub; Private bath with shower; Balcony with two chairs and a table; Welcome bottle of wine; Seating area; Liquor dispenser contains premium, upgraded brands of liquor; Daily refreshed minibar contains sodas, bottled water, juices, domestic & imported beers; In room snacks include chips & peanuts; Coffee maker; Luxury bath amenities; Bathrobes & slippers; Professional hair dryer and straightener; Steam iron; Digital safe (laptop size); Individually controlled air conditioning; Direct dial telephone with exclusive Concierge phone service; Apple TV with special apps; Alarm clock/radio/iPod dock; 24 hour room service from select restaurants to create a "Special Menu"; Non smoking room; Wireless internet; DVD and CD player; Aromatherapy menu; Two 25 minute massages at the Beach/Spa/Treatment rooms (location varies per resort); Nightly petit fours; Nightly turndown service; Pillow menu; Private check-in & out/Late check-out & early check-in (subject to availability); Exclusive Beach Bag (one per room/per stay).  

• Bedding: 1 king bed.  

Honeymoon Suite, Double whirlpool tub; Private bath with shower; Balcony with two chairs and a table and two sunbeds; Welcome bottle of wine; Seating area; Liquor dispenser contains premium, upgraded brands of liquor; Daily refreshed minibar contains sodas, bottled water, juices, domestic & imported beers; In room snacks include chips & peanuts; Coffee maker; Luxury bath amenities; Bathrobes & slippers; Bathroom scale; Professional hair dryer and straightener; Steam iron; Digital safe (laptop size); Individually controlled air conditioning; Direct dial telephone; Apple TV with special apps; Alarm clock/radio/iPod dock; 24 hour room service & turndown service; Non smoking room; Wireless internet. DVD and CD player.  

• Bedding: 1 king bed. View: Oceanfront.  

Sand Suite, Double whirlpool tub; Private bath with shower; Direct access from your ocean front room to the beach; Welcome bottle of wine; Seating area; Liquor dispenser contains premium, upgraded brands of liquor; Daily refreshed minibar contains sodas, bottled water, juices, domestic & imported beers; In room snacks include chips & peanuts; Coffee maker; Luxury bath amenities; Bathrobes & slippers; Professional hair dryer and straightener; Steam iron; Digital safe (laptop size); Individually controlled air conditioning; Direct dial telephone; Apple TV with special apps; Alarm clock/radio/iPod dock; 24 hour room service from select restaurants to create a "Special Menu"; Non smoking room; Wireless internet; DVD and CD player; Aromatherapy menu; Pillow menu; Private check-in & out/Late check-out & early check-in (subject to availability); Exclusive Beach Bag (one per room/per stay); Nightly turndown service.  

• Bedding: 1 king bed or 2 double beds. View: Oceanfront. Television Apple TV with special apps including iTunes & Netflix.  

Governor Suite, Double whirlpool tub; Private bath with shower; Balcony with two chairs and a table; Welcome bottle of wine; Living room; Liquor dispenser contains premium, upgraded brands of liquor; Daily refreshed minibar contains sodas, bottled water, juices, domestic & imported beers; In room snacks include chips & peanuts; Coffee maker; Luxury bath amenities; Bathroom scale; Professional hair dryer and straightener; Steam iron; Digital safe (laptop size); Individually controlled air conditioning; Direct dial telephone; Apple TV with special apps; Alarm clock/radio/iPod dock; 24 hour room service & turndown service; Non smoking room; Wireless internet.  

• Bedding: 1 king bed. View: Ocean.  

Concierge Level Room Category Inclusions  

• Rooms with best views and locations  

• King beds guaranteed  

• Special room service menu (select restaurant menu)  

• Two 25 minute massages on the Beach/Spa (location varies per resort)  

• Nightly turn down service guaranteed  

• Nightly petit fours  

• Expresso/American coffee machine  

• Luxury bath amenities  

• DVD player/CD player -iPod dock/radio/alarm clock  

• Pillow menu  

• Aromatherapy  

• Professional blow dryer  

• Exclusive concierge phone service  

• Upgrade brand of liquors in room dispenser  

• Private beach lounge chair area with waiter service  

• Exclusive beach bag  

• Private check in and out. Late check out and early check in subject to availability.  

Please Note:  

• Single Parent Policy:  

• A single parent traveling with 1 child must be booked as a double room.  

All accommodations include: television (satellite), air conditioning, alarm clock, bath amenities, bathrobe, coffee maker, crib (on request), hairdryer, internet access (wireless), iron, ironing board, liquor dispenser, mini-bar, purified water, rollaway bed (on request), safe deposit box, slippers and turndown service.  

Miscellaneous Amenities Flat Iron  

Telephone Unlimited long distance phone calls to Mexico, Continental US and Canada.  

Mini-bar Includes bottled water, soda, juices and domestic beer  

Miscellaneous Amenities Wine upon arrival  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

Cielo Bar, lobby bar.  

Luna Lounge, Lounge bar.  

Cafe Del Mar, Breakfast International Buffet, lunch Mexican buffet and dinner Mexican la carte & buffet  

Cuisine: International, Mexican.  

Momonahana, For lovers of Asian cuisine, Mo-Mo-No-Ha-Na serves dinner in a central lobby location.  

Cuisine: Oriental.  

Dress Code: Casual.  

Terrazza, open for dinner, a la carte.  

Cuisine: Italian.  

Aquabar, Pool snack bar.  

Add-On Package (Honeymoon, Vow Renewal Or Anniversary Package 2016) (back to top)

HONEYMOON, VOW RENEWAL OR ANNIVERSARY PACKAGE 2016  

Booking Dates: 06/04/2015 - 12/23/2016 Travel Dates: 12/24/2015 - 12/23/2016  

Package Inclusions:  

• A complimentary bottle of sparkling wine  

• Mini cake  

• Honeymoon dinner at select restaurants  

• Two t-shirts  

• Breakfast in bed (upon request)  

• Guaranteed turndown service  

• Honeymooner's desk  

• Late check out until 6:00pm (Upon request and subject to availability).  

Package Minimum Stay: 3 nights  

Please Note:  

• Tee times can only be pre-reserved 90 days prior to client's arrival at teetimes@palaceresorts.com or by fax at 011 (52 998) 881-6086. Office hours are from 9:00am-6:00pm/ telephone 011 (52 998) 881-6000 ext: 4135 or 4136.  

• Rounds of golf are only transferable to adults sharing the same room.  

• Unused rounds of golf due to weather conditions or for any other reason are non refundable  

• No rain checks will be provided  

• Tea times are subject to space and availability  

• Golf Package cannot be sold separately.  

• Children ages 13 to 17 must be booked as adults to receive the golf package.  

• Rounds of golf are based on the number of nights booked.  

• Stays that combine golf and non-golf package rates will be allowed to book their tee times over the period of their complete stay.  

Package inclusions are subject to change.  

Miscellaneous Information (back to top)

Playacar Spa & Golf Club Playacar Spa & Golf Club is open 365 days a year from 6am until dark. Tee time reservations should be made 30 day in advance.  

GOLF COURSE DATA Number of holes 18 Par 72 Yardage 7144/6639/6239/5697 Slope ratings 148/136/134 Course ratings 76.1/73.4/72.8 Fairways 419 Bermuda Greens Tiff Dwarf Bermuda GOLF COURSE AMENITIES Club House Pro Shop Snack Bar Bag Storage Practice Area Club Rental Golf Carts  

RESERVATIONS INFORMATION Tee times may be reserved 30 days in advance at the Playacar Spa & Golf Club by either fax or e-mail. Please send all requests to :  

Golf Reservations Fax: 011 (52 998) 881-6086 E-mail: teetimes@palaceresorts.com  

Guests will be required to arrange round trip transportation to the golf course and pick up their Golf vouchers at least 1 day prior to their tee-time reservation at the Chaza Travel hospitality desk, located in the lobby. Guests will not be allowed to play without a Golf Voucher.  

Tee-times must be cancelled at least 48 hours in advance to avoid a $20.00 USD no-show fee. Fee will be charged as an incidental charge to the guest's hotel bill.